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Quebedeaux Buick-GMC

Tucson, AZ

4.4
4,210 Reviews
WHY CHOOSE QUEBEDEAUX BUICK GMC? Why should you buy from Quebedeaux Buick GMC? Our unmatched service and diverse Buick, GMC inventory have set us apart as the preferred dealer in Tucson. Visit us today to discover why we have the best reputation in the Tucson area.
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3566 E Speedway Blvd

Tucson, AZ

85716

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Showing 4,210 reviews

January 29, 2024

I purchased a used vehicle with Raphael, not only was he professional, he wasn’t the typical “used car salesman”. No pressure whatsoever and they negotiated an even better deal than the one I walked in pre More

by jeanmooney.home
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Villamil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Arenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Mullen
Feb 01, 2024 -

Quebedeaux Buick-GMC responded

Thank you for sharing your feedback. We're happy to hear that you had a positive experience and were able to find a great deal on the vehicle you wanted. Best, The Quebedeaux Buick GMC Team.

January 29, 2024

from the moment I started shopping it was excellent service. The buying process was fast and easy. and they gave me a full tank of gas and had the vehicle prepped and cleaned. A+ More

by stereopad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 01, 2024 -

Quebedeaux Buick-GMC responded

Thank you for your review. We're glad to hear that you found the process of buying your vehicle from us to be enjoyable. We look forward to working with you again! Best, The Quebedeaux Buick GMC Team.

January 27, 2024

Fantastic service and great price. Great experience overall. Would highly recommend to other folks looking for a vehicle More

by beltfed1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Casahonda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Quebedeaux Buick-GMC responded

We cannot thank you enough for your wonderful review of Quebedeaux Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Quebedeaux Buick GMC Team.

January 26, 2024

Edgar did a great job explaining the process and the option available to us! Extremely Friendly More

by jmswan45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Casahonda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Quebedeaux Buick-GMC responded

Thanks for your awesome review! We're very happy to hear that Edgar was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, The Quebedeaux Buick GMC Team.

January 26, 2024

OK salesperson. Knowledgeable regarding the product but horrible with communication skills and knowledge of out of state transactions. Rarely returns texts/calls and More

by Mason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Erik Quezada
2.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Camacho
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cotter
Jan 29, 2024 -

Quebedeaux Buick-GMC responded

Thank you for your feedback, Mason. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact us so that we can discuss this issue in greater depth. We hope to hear from you soon. Best, The Quebedeaux Buick GMC Team.

Jan 30, 2024 -

Mason responded

I have sent a separate email regarding a charge for a Vehicle Theft Recovery Fee aka "Window etching" where the service was not performed on my vehicle but i was charged 448 dollars. I am awaiting response.

Feb 07, 2024 -

Mason responded

See above review. I have yet to receive a response from the dealership in regards to a service I was charged for, but they never performed. This is typical of the communication that this dealership has provided me. All I would like is an explanation and refund for the service that they did not perform. BTW, this was stated during conversations from dealership personnel. "That this (Vehicle Theft Recovery Charge) is pretty much a way to make additional monies from their customers and it is a 100% profit for them". Basically, it is a charge for a service that they have not performed for my vehicle. I would appreciate an explanation.

January 25, 2024

Worst service ever truck in service for a month and didn't even get the truck repaired paid money no repair and went from the service guy to the manager to the guy on top of the manager and still same More

by junejuly0414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Quebedeaux Buick-GMC responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. Best, The Quebedeaux Buick GMC Team.

January 25, 2024

Excellent Customer Service. All members involved made the process so smoothe and stress free. We will be recommending. More

by loscoleman621
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riley Muratore
Jan 26, 2024 -

Quebedeaux Buick-GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, The Quebedeaux Buick GMC Team.

January 25, 2024

The advertised price had stipulations. +1500 for no trade in. +1500 for having my own financing. When the finance manager and I reached an agreement on their financing, the 1500 didn't co More

by rivett123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim Mullen
Jan 26, 2024 -

Quebedeaux Buick-GMC responded

We are sorry to hear about your negative experience. We take customer feedback seriously and are working hard to ensure that all customers have a positive experience. Best, The Quebedeaux Buick GMC Team.

January 25, 2024

I was happy with my experience at Quebedeaux. Chet made my buying experience easy and stress free. I bought from out of State and was pleasantly surprised on the great level of support and delive More

by connie.sandia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chet Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Jaquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Quebedeaux Buick-GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Connie! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The Quebedeaux Buick GMC Team.

January 25, 2024

Great service! We were able to purchase our car easily and we love it! Treated very well by Don and team. More

by jenjentuc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Quebedeaux Buick-GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Quebedeaux Buick GMC Team.

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