Quebedeaux Buick GMC

First time using dealership service center, factory recall Ihad received a recall issue in the mail so I called Quebeduex service dept. The person I was put in touch with was aware of the issue & said they wou Ihad received a recall issue in the mail so I called Quebeduex service dept. The person I was put in touch with was aware of the issue & said they would have to order the replacement part then he would call me when it came. He did exactly that in the time frame he had quoted. He told me the repair would take 2 1/2 - 3 hours. I ask if they had a guest shuttle, which they did. I myself had time issues & he was able to work around them. I have never had to take my car to a dealership for any reason let alone a recall issue so I really didn't know what to expect. I was pleasantly surprised at how smooth things went & the person I first spoke to was the one who handled everything for me & made me feel comfortable. I noticed the customers around me at the other service desks all had smiles too. The ride to my house & back to pick up my car was enjoyable & very appreciative. It definitely deserves the 5 stars More

Great service advisor Honest and up front about service! Outstanding service advisor (Adam Hensley). Will share my experience with my friends. Will seriously look at buy Honest and up front about service! Outstanding service advisor (Adam Hensley). Will share my experience with my friends. Will seriously look at buying my next vehicle from here because of the service department. Hope you keep it this way!! More

See Edmond service dept I have been dealing with Edmund in the service department for a long time. He as always greeted me with a friendly hello and a handshake. I have used I have been dealing with Edmund in the service department for a long time. He as always greeted me with a friendly hello and a handshake. I have used him for my vehicle my daughter's vehicle. He lets me know what I need to do now and what needs later attention on my vehicle. His superb customer service and friendly attitude will keep me coming back. I have recommended many other people to him because of his service. Thank you Edmond More

Good job Jon Hicks I highly recommend Jon Hicks in the sales department and Edmund Leon in service. Both men took great care of me and I appreciate the professionalism I highly recommend Jon Hicks in the sales department and Edmund Leon in service. Both men took great care of me and I appreciate the professionalism I will use my new truck to have some great times More

Excellent Experiene! :) Raphael was very polite and courteous from start to finish. The finance dept. was also top notch and courteous. The purchase went very smoothly and qu Raphael was very polite and courteous from start to finish. The finance dept. was also top notch and courteous. The purchase went very smoothly and quickly. It was the best and fastest car buying experience we have ever had. Truly a wonderful day, wonderful people, and an amazing car! Thank you Quebedeaux. More

Great service and over experience! Edmond Leon is a great advisor, always straight to the point with the repairs and honest! Awesome customer service at Quebedeuax! Looking for great se Edmond Leon is a great advisor, always straight to the point with the repairs and honest! Awesome customer service at Quebedeuax! Looking for great service ask for this gentleman, I guarantee he will always find a way to save you money!!! More

New car service I have now had two Buicks from Quebedeaux, a 2013 Encore and now a 2018 Encore. Throughout my association with this dealership, I have been always be I have now had two Buicks from Quebedeaux, a 2013 Encore and now a 2018 Encore. Throughout my association with this dealership, I have been always been treated with patience, respect, and quality service, without any waiting to make appointments, getting the work completed on time, and given very thorough explanations about the vehicles. My sales experiences have been excellent, both with Carl and Jon. Van driver Paul has always been cheery. Adam Hensley, my service agent, has been wonderful with all the above. As a single, senior woman, dealing with a vehicle is always a concern, and everyone at Quebedeaux has made me very comfortable. I particularly appreciate that this dealership's staff has removed the stigma of dealerships taking advantage. I am happy to be a client of this dealership and its staff. More

Great People I am a fan of the Quebedeaux way of doing business. In all departments they are fair, efficient and punctual. I find whether you’re buying a car—use I am a fan of the Quebedeaux way of doing business. In all departments they are fair, efficient and punctual. I find whether you’re buying a car—use John Hicks, getting service, use Adam Hensley or need body work, use Chris Lay!’ Great dealership!! More

Enjoy doing business with them. I came in because my lease was ending and I wanted to lease a new car. Don worked hard to find me the right car at the right price for my budget. Ever I came in because my lease was ending and I wanted to lease a new car. Don worked hard to find me the right car at the right price for my budget. Everyone there was helpful and all my requests, concerns, and questions were addressed before I drove away in my new red Encore. More

Edmond Best auto service I have ever had!!!!! He tended me instantly answered all my questions had my vehicle ready on time!!!Edmond even washed my vehicle which is a Denali top line!!! He tended me instantly answered all my questions had my vehicle ready on time!!!Edmond even washed my vehicle which is a Denali top line!!! More