R.C. Lacy Ford Lincoln Subaru
Catskill, NY
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344 Reviews of R.C. Lacy Ford Lincoln Subaru
Chris was very well informed about the new features on the Subaru we were considering. He patiently went through each detail of the vehicle. He listened to what we were interested in and what our needs we the Subaru we were considering. He patiently went through each detail of the vehicle. He listened to what we were interested in and what our needs were. He located the exact car we wanted and made the process easy and pleasant. I would highly recommend this salesperson. More
Matt found the car we wanted with the options and color we wanted at a reasonable price. It was a very positive experience and we would buy another vehicle from Lacy and with Matt. we wanted at a reasonable price. It was a very positive experience and we would buy another vehicle from Lacy and with Matt. More
I came to Lacy Ford on a sweltering hot day looking for a reliable vehicle. I was welcomed by Matt Devlin! I know Matt from taking care of his children at a local Pediatritians office. Matt was very he reliable vehicle. I was welcomed by Matt Devlin! I know Matt from taking care of his children at a local Pediatritians office. Matt was very helpful and patient in assisting me pick out a vehicle. He made the process of getting the vehicle and all the steps it takes painless. I give Lacy Ford an A+! and I would definitely recommend Matt as a salesmen to all of my friends looking to purchase a car! He is GREAT! Thanks Matt! Bonnie White More
Best experience ever!!!!! This dealership focuses on you and your needs; as far as the type of car you want 2 drive. And also the best options for you and your budget. The employees that work with me were f and your needs; as far as the type of car you want 2 drive. And also the best options for you and your budget. The employees that work with me were friendly and always made me feel welcomed when coming to the dealership.. I expect to do more business with them in the future, but for now im referring the world to RCLACY ford, Lincoln, and Subaru, More
Everything was taken care of for me. The car was delivered to my house and the rental car returned saving me a trip. All my questions were answered. A pleasure to deal with. delivered to my house and the rental car returned saving me a trip. All my questions were answered. A pleasure to deal with. More
Matt's friendlyness and knowledge took away all stressers of buying a new car. Matt answered his phone whenever I called, and kept me in the loop of what was going on the entire time. Everyon stressers of buying a new car. Matt answered his phone whenever I called, and kept me in the loop of what was going on the entire time. Everyone at the dealership was friendly, I had no issues at all, I'll be telling my friends to shop at Lacy's When there ask for Matt, he's a good guy and wants the customer to get a good deal and drive away happy. More
Bret was our salesman and our "Go to Guy", he walked us through the process from the first test drive to financing and on to and through our purchase of our "new to us" but used Edge automobile. walked us through the process from the first test drive to financing and on to and through our purchase of our "new to us" but used Edge automobile. He sat with us to explain all the "bells and whistles" that came with this auto and still answers the occasional questions that arise a few months later. We have never seen him with out a smile or friendly polite word (although we're sure those days exist for him-he hides it well!). Every request we had he either answered promptly or anticipated and positively addressed it to our satisfaction. We felt important to him as potential buyers and remain with the same feeling that we matter a few months into our ownership of the Ford Edge-We really like/recommend the car!!. We expect this to be a ongoing relationship through Bret as long as Ford continues to make quality, affordable autos. John & Bobby were the financial beginning and end of the deal and they were also awesome to work with. Great personable guys who make you feel valued as well. Felt they listened and cared about our financial restrictions/needs. We are not related to any of these guys or have any "loyalty" to this dealership (it was our first purchase with them), but we left there feeling like we joined a family of sorts. Bret is a keeper as far as employees go in our opinion, never high pressure or unreasonable. If you call he will talk if free and if a message is left you can count on a return prompt response. Just an all around likeable guy. We really feel he tried to make the best deal for our needs and represented the best of the agency and Ford. More
Bret Lawton was a pleasure to work with, called him numerous times and always received a friendly call back. He was very straight forward and professional. Would recommend anyone shopping for a vehicle numerous times and always received a friendly call back. He was very straight forward and professional. Would recommend anyone shopping for a vehicle to visit Bret or give him a call. More
My experience in purchasing a car from this dealer was pleasant from the first contact by email till the car was delivered. The sales person was pleasant, informed and very patient. At no time did i feel pleasant from the first contact by email till the car was delivered. The sales person was pleasant, informed and very patient. At no time did i feel hurried along the process. It is a pleasure doing business with this car dealer. More
Bret, our sales rep, was most accommodating . I threw a couple "curve xxxxx" and he handled them well. He kept me informed, and did everything in a friendly cheerful manner. Everyone I encountered at the d couple "curve xxxxx" and he handled them well. He kept me informed, and did everything in a friendly cheerful manner. Everyone I encountered at the dealership was more than helpful, and everything promised was done exactly as stated. This is the first Ford product I have ever purchased from a dealer, and the first I have owned in over 30 years. Kudos to Lacy Ford. More



