R.C. Lacy Ford Lincoln Subaru

Walking in the showroom we were asked if we could be helped right away. Bret spent a large amount of time with us to find just the car we were looking for. It had to come from another dealer. Bret and a helped right away. Bret spent a large amount of time with us to find just the car we were looking for. It had to come from another dealer. Bret and all of the people we met there were very friendly and did everything they could to make us at ease. We gave this rateing because they worked with us and for us to make sure we were pleased with our buying. Unlike another Ford dealer who would not even talk with us about buying a 2013 Mustang conv. The Norris's More

Amazing... Our experience with R.C. Lacy employees, Bret Amazing... Our experience with R.C. Lacy employees, Bret and Bob, was an exceptional one. They were knowledgeable, patient, accommodating and enjoya Amazing... Our experience with R.C. Lacy employees, Bret and Bob, was an exceptional one. They were knowledgeable, patient, accommodating and enjoyable to deal with. We never felt rushed or pressured. We know our decision in buying our 2014 Subaru Forester with them, was the right one. We would definitely recommend this dealership to others. Thank you Jim Lacy, Bret Lawton and Bob Cargioli for making the complete process for purchasing our car, a great one. Bill and Elaine More

This is the second new car I've purchased from Lacy Ford in Catskill. Having once been a car salesman in California, I am extremely happy to have found a dealership and sales person who treats people t Ford in Catskill. Having once been a car salesman in California, I am extremely happy to have found a dealership and sales person who treats people the way I did, and expect. Bret Lawton is a pleasure to work with and is an excellent representative for Ford. He is friendly, professional, and most of all, he listens. It's nice to feel comfortable with a dealership. Everyone I dealt with was great. More

Brett was great. No pressuring and let me take my time test driving all the cars I wanted too. Went over the car well with me before I left. test driving all the cars I wanted too. Went over the car well with me before I left. More

Three years ago we went looking for a comfortable riding car and decided on a Lincoln. We noted that R.C. Lacy had a good selection of vehicles so we made the 1+ hour trip from the Saratoga region to Catsk car and decided on a Lincoln. We noted that R.C. Lacy had a good selection of vehicles so we made the 1+ hour trip from the Saratoga region to Catskill. We got a great deal on a 2010 Lincoln MKZ at that time and enjoyed driving/riding in the car. We had an issue with our free 3 month subscription to Sirius (i.e. it hadn't been activated) so we went back to the dealership to have it corrected. That's when we met Bret Lawton who dealt with the Sirius people and, with extreme patience on his part, got our 3 month subscription to Sirius authorized. This year the newly designed Lincoln MKZ caught our eye. It's not that we didn't love our 2010 MKZ with a great ride and good MPH (we hope it goes to a good home), BUT, WOW this new car design is beautiful! So we headed to R.C. Lacy and asked for Bret to assist us. Bret is a very professional and affable man. He listened to what we wanted, didn't try to sell us things we didn't want but, yet, gave us all of the options available to us. Bret and John, the Sales Manager, were more than willing to work with us so that we could leave knowing we got what we wanted at the right price and the right financing. Every representative we've encountered at R.C. Lacy is friendly and eager to assist. We have recommended this dealership before and we will continue to do so. More

I had the pleasure of working with Mr. Bret Lawton at the dealership. I don't know if I was just lucky or he was representative of the entire sales staff, but this was an extraordinary experience. I came i dealership. I don't know if I was just lucky or he was representative of the entire sales staff, but this was an extraordinary experience. I came in with what I perceived as a complicated deal. I was trading in a BMW and a Ford 150 truck for a new Subaru. One had value and the other was in the negative territory financially. Over the course of several days, Bret stayed with me until he found the right solution and the right deal that worked for me. If the service at this dealership is as good as the sales force, I would rate it my number one driving experience More

Everyone at Lacy Subaru helped in the timely repair of the 2014 Forrester. My experience at this dealersihp has proven exemplary. Thank You Dolores Amore aka Dotty the 2014 Forrester. My experience at this dealersihp has proven exemplary. Thank You Dolores Amore aka Dotty More

Everything about my experience was wonderful! I did not feel pressured the whole time I was there. The customer service was nothing less then excellent. I would highly recommend this dealership. feel pressured the whole time I was there. The customer service was nothing less then excellent. I would highly recommend this dealership. More

They made the decision to buy a new Subaru Forester, very easy. The price was right [very competitive], and they got the vehicle I wanted in one day. Thank you Bret and Mike easy. The price was right [very competitive], and they got the vehicle I wanted in one day. Thank you Bret and Mike More

Brett & his manager John took very good care of me. Everything went very smooth, from the road test of the Subaru Forester to the pick up. I will be back again. Everything went very smooth, from the road test of the Subaru Forester to the pick up. I will be back again. More