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RBM of Alpharetta

Alpharetta, GA

Overview
Employees
Reviews
Vehicles
5.0
5,808 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,808 reviews

December 06, 2022

Top notch Mercedes dealership. Juwan Shields, extremely knowledgeable and the ultimate professional! Exceptional experience. Thank you! More

by VJ
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Juwan Shields
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Dec 12, 2022 -

RBM of Alpharetta responded

Thank you, VJ, for your wonderful review. We really appreciate it. We are so glad to hear Juwan provided you with an informed and professional experience. Congratulations on your new car and we look forward to seeing your for service. Happy driving, RBM of Alpharetta

December 05, 2022

Wow! What an experience . Very excited to have my new car. Andy Sayers was so special to work with. Professional , personable and extremely helpful withou More

by resafarmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Sayers, Ramona Razavi, Reagan Sparkman
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Dec 06, 2022 -

RBM of Alpharetta responded

Thank you so much, Resa! Your kind words about Andy and RBM of Alpharetta are truly appreciated. We are so glad to hear that Andy was able to provide you with the professional and engaging buying experience you deserve. We hope that Andy and the rest of our team at RBM of Alpharetta can continue to delight you. Congratulations, and we look forward to seeing you again for service. Happy driving, RBM of Alpharetta

December 05, 2022

Royce is very knowledgeable and made the process very smooth. He is very approachable and answered all questions in a very fair way. More

by Subba
Recommend Dealer
Yes
Employees Worked With
Royce Worley
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Dec 05, 2022 -

RBM of Alpharetta responded

Thank you, Subba! We are thrilled to hear Royce took excellent care of you during your visit. We always aim to make the buying experience as smooth as possible. Congratulations! Sincerely, RBM of Alpharetta

December 05, 2022

We just bought our second car from RBM of Alpharetta. Mark Higgs did an excellent job again. He offers great service and is highly professional with absolutely no pressure. The purchase was a pleasant e More

by Raphaela_koch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Higgs
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Dec 05, 2022 -

RBM of Alpharetta responded

Thank you, Raphaela, for your loyalty and business. We really appreciate you sharing another positive experience with us. Mark is wonderful and we are glad he took excellent care of you during your visit. Your satisfaction is very important to us and we hope that Mark and the rest of our dealership can continue to delight you. Best wishes, RBM of Alpharetta

December 04, 2022

Juwan is such a nice person to work with. He is so knowledgeable and calm. Great experience working with him. He is a great asset to RBM. RBM Alphareta has took care of us so nicely. They tru More

by Dhanaji
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juwan Shields
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Dec 05, 2022 -

RBM of Alpharetta responded

Thank you for the wonderful review! We appreciate you taking the time to share your experience with us. Juwan is a great asset to our sales team and we are so glad he was a pleasure to work with. Congratulations on your new Mercedes-Benz and we look forward to seeing you again for service. Happy driving, RBM of Alpharetta

December 03, 2022

Great experience buying my first Mercedes. Sid and Roberto made it easy and quick. Thanks More

by Jay Patel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sid Karaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur
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Dec 05, 2022 -

RBM of Alpharetta responded

Thank you, Jay! Your wonderful review is greatly appreciated. We are so glad Roberto and Sid made the buying experience as smooth and seamless as possible. Congratulations on your first Mercedes-Benz! Best wishes, RBM of Alpharetta

December 03, 2022

Great customer service and hugely understanding, I felt very taken care of in this dealership More

by kayt
Recommend Dealer
Yes
Employees Worked With
Juwan Shields
Report | Print
Dec 05, 2022 -

RBM of Alpharetta responded

Thanks, Kayt! We really appreciate your wonderful review. We are glad to hear Juwan took excellent care of you during your visit. Your complete satisfaction is our top priority. Sincerely, RBM of Alpharetta

December 03, 2022

Juwan Shields is a very nice. He showed us the car exactly which we wanted. He described every feature about the car. Thank you Juwan for helping us in getting our dream car. More

by Supriya
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Juwan Shields
Report | Print
Dec 05, 2022 -

RBM of Alpharetta responded

Thank you, Supriya! We appreciate your kind words about Juwan and RBM of Alpharetta. We do our best to make the buying experience the best it can be. Congratulations and happy driving! All the best, RBM of Alpharetta

December 02, 2022

Very professional and friendly service. No pressure environment. Thanks Sid for the great service and answering all my questions. I will come back! More

by mchrist13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sid Karaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur, Lauren Whiteside
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December 02, 2022

Royce was great and gave me an amazing Mercedes Benz Customer Experience. I look forward to working with him again More

by Shawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Royce Worley
Report | Print
Dec 05, 2022 -

RBM of Alpharetta responded

Thank you, Shawn, for your kind words. Royce is a great salesman and we are so glad to hear he provided you with the amazing customer service. We appreciate you taking the time to share your experience with us. Congratulations on your new car and we look forward to seeing you again for service. Happy driving! RBM of Alpharetta

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