Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
RBM of Alpharetta
Alpharetta, GA
5,774 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,774 reviews
November 03, 2021
We had a wonderful experience at RBM of Alpharetta. John truly went above and beyond to ensure that I was completely content with my car. He was so pleasant and easy to work with. His knowledge, de John truly went above and beyond to ensure that I was completely content with my car. He was so pleasant and easy to work with. His knowledge, demeanor, and passion are remarkable. He made searching for and buying a new car effortless. Roberto was also a pleasure to work with. He is thorough and helpful with the financial process. All questions that we had were answered with great such detail. I truly appreciated being presented with all of our options and the reasoning behind them. More
by AJ
Employees Worked With
John Sauer, Roberto Manzur
November 03, 2021
Quick and easy process! Left with a great car at a great value. And received EXCELLENT $$ for my trade in. Easiest car purchase EVER. I will be a return customer! value. And received EXCELLENT $$ for my trade in. Easiest car purchase EVER. I will be a return customer! More
by jenniogogo
Employees Worked With
John Sauer, Roberto Manzur
November 02, 2021
Tommy went over and beyond for me! I was a first time car buyer. He & the Mercedes of Alpharetta made the process very easy going. Tommy & the financial department made sure I got what I wanted & gave me gre buyer. He & the Mercedes of Alpharetta made the process very easy going. Tommy & the financial department made sure I got what I wanted & gave me great maintenance deals on my vehicle. He also went out of his way to deliver my vehicle to my complex for me. If you ever go to the Alpharetta location I advise for you to refer to Tommy a GREAT sales representative you won’t regret it! Forever grateful for him. More
by Jay J
Employees Worked With
Ramona Razavi, Tommy Suh
October 30, 2021
This is the second car I have purchased from RBM and Mark Higgs. I have always been impressed with Mark’s knowledge and willingness to help with questions and issues, even after I purchased the car. This i Higgs. I have always been impressed with Mark’s knowledge and willingness to help with questions and issues, even after I purchased the car. This is a great place to buy a car and Mark is the best. More
by Jim.benville
Employees Worked With
Mark Higgs
October 30, 2021
Great experience with RBM, this was my third vehicle purchased there. Andy Sayers was great to deal with. Very professional, great follow up and attention to detail. purchased there. Andy Sayers was great to deal with. Very professional, great follow up and attention to detail. More
by Brasfield.curt
Employees Worked With
Andy Sayers, Roberto Manzur
October 29, 2021
John was professional, knowledgeable, patient, and friendly. Explained features and options thoroughly. Was not trying to "sell me" or play games. At our appointment he went through all of the paper friendly. Explained features and options thoroughly. Was not trying to "sell me" or play games. At our appointment he went through all of the paperwork and new-buyer information in an orderly manner. I had originally come in dreading the prospect of purchasing a car, but left with a whole new perspective. More
by MBT
Employees Worked With
John Sauer
October 28, 2021
Have not purchased a vehicle from RBM but I do have my Sprinter serviced there and up to now all has been great( with the expected MB prices)! Andrei is my service advisor and I think he is great, very kn Sprinter serviced there and up to now all has been great( with the expected MB prices)! Andrei is my service advisor and I think he is great, very knowledgeable, polite and friendly so as long as this continues I will always use them. More
by Neville.louw2
Employees Worked With
October 28, 2021
Andy was amazing. We’re very happy we got him. Great salesman and great human being. The dealership is nice, and the staff is very welcoming. salesman and great human being. The dealership is nice, and the staff is very welcoming. More
by Chowbey
