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RBM of Alpharetta

Alpharetta, GA

5.0
5,831 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,831 reviews

July 26, 2019

Great Experience! Went in to purchase a vehicle for my son and ended up purchasing one for myself as well! Could not have been happier with the excellent service! Andy More

by LisaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers, Tom Ahern, Elisabeth Sexton
Jul 27, 2019 -

RBM of Alpharetta responded

Thank you very much LisaC. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Andy, Elisabeth, and Tom could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

July 25, 2019

Mercedes Window Shield Replacement Joe Stieren gave me all the details and helped me understand the steps needed to move forward. I will definitely come back to him for advice. More

by ElliottSmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Stieren
Jul 25, 2019 -

RBM of Alpharetta responded

Hello, ElliottSmith. We are thrilled to hear Joe provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

July 25, 2019

Had my car serviced Joseph Stieren helped me today when I took my car in for service. He was professional and efficient, and treated me with courtesty and respect. More

by wagonlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Stieren
Jul 25, 2019 -

RBM of Alpharetta responded

Hello, wagonlover! We are thrilled to hear Joe provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

July 25, 2019

Great service team!! Joe Stieren was so great! He was extremely professional, respectful, and very efficient. He ensured I would have my tire patched and that I would be More

by AddisonDaugherty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Stieren
Jul 25, 2019 -

RBM of Alpharetta responded

Hello, AddisonDaugherty! We are thrilled to hear Joe provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

July 25, 2019

THANKS RBM JOHN AT RBM OF ALPHARETTA DELIVERED AN EXCELLENT CAR BUYING EXPERIENCE THIS WEEK. HE IS ONE OF THE MOST KNOWLEDGEABLE AND PROFESSIONAL SALESMEN I HA More

by Patrick 1911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
Jul 25, 2019 -

RBM of Alpharetta responded

Thank you Patrick1911. We really appreciate the kind words and thank you for your business. We're delighted to hear John could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

July 24, 2019

Professional, Courteous and Efficient Every experience I have had with RBM of Alpharetta has been top-notch and today was no exception. Joseph was very professional, informed and provided More

by kcruel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Stieren
Jul 24, 2019 -

RBM of Alpharetta responded

Hello, kcruel. We are thrilled to hear Joseph provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

July 23, 2019

Purchase of a 2020 GLE 350 Pam Banda was VERY friendly, knowledgeable, and responsive. This was the BEST car buying experience that I have ever had. I would highly recommend h More

by CARLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Banda
Jul 24, 2019 -

RBM of Alpharetta responded

Thank you CARLI. We really appreciate the kind words and thank you for your business. We're delighted to hear Pam could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

July 22, 2019

Buying an SL 450 I had a very pleasant, no pressure experience buying my SL 450. Pamela Banda did an excellent job reviewing the features of the car, and and was very More

by Ed450
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Banda, Diane Evans
Jul 22, 2019 -

RBM of Alpharetta responded

Thank you Ed450. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

July 22, 2019

Best purchase experience ever I highly recommend Andy Sayers and RBM! Product knowledge is superb, he's a very good listener - understood my needs and provided useful insights wh More

by BOBKIM8090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers
Jul 24, 2019 -

RBM of Alpharetta responded

Thank you BOBKIM8090 for the wonderful review. We are pleased to hear Andy took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

July 20, 2019

B Service on GLE350. As usual RBM North was waiting for my arrival. No waiting time, straight into service advisor, Steve Byrd. Completed B Service paperwork, loaner car p More

by Bahama Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Jul 20, 2019 -

RBM of Alpharetta responded

Hello, Bahama Bill. We are thrilled to hear Steve provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

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