RBM of Alpharetta

Wish I could buy another! I was not looking forward to going to the dealership when they were open because of the "zombie" employees I have encountered and read about so many t I was not looking forward to going to the dealership when they were open because of the "zombie" employees I have encountered and read about so many times. I met Andy Sayers about 2 years ago. I was immediately impressed with his professionalism, knowledge of his product and no pressure mannerism. His follow up was the same; no pressure, no repeated calls or emails, just an assurance that he was available at my convenience and would help me with the car buying process when I was ready. That time came last week, Andy remembered me, I could not have asked for a nicer no stress experience. I went to RBM Alpharetta to "look" but came home with a beautiful new car thanks to Andy Sayers and Sharon Thompson. No hassle, no haggle, car buying the way it should be, with the right people along the way! Thank you Andy and Sharon, I will recommend you to my friends and family! More

We love RBM! George and Derrick were very knowledgable and helped us get a great deal on the car WE wanted - no pressure, enjoyable experience. We'll be back! George and Derrick were very knowledgable and helped us get a great deal on the car WE wanted - no pressure, enjoyable experience. We'll be back! More

Excellent Buying Experience George made the buying process enjoyable and is an excellent representative for your organization. He is committed to his customers satisfaction and i George made the buying process enjoyable and is an excellent representative for your organization. He is committed to his customers satisfaction and it shows. A good experience. More

Bought GLC 300 Car My experience with RBM of Alpharetta and Ramona as sales person was excellent, she is excellent and good communicator and explained all feature in det My experience with RBM of Alpharetta and Ramona as sales person was excellent, she is excellent and good communicator and explained all feature in detail. She is very cooperative and and very calm and provide the best rate. Thanks for everything RBM!!! More

Best buying experience ever I recently purchased a 2011 ML350 at RBM. My sales person David Wang was awesome to work with. I hate buying a car but he made it so easy. He really k I recently purchased a 2011 ML350 at RBM. My sales person David Wang was awesome to work with. I hate buying a car but he made it so easy. He really knows his stuff when it comes to Mercedes. I would highly recommend RBM and David when you are in the market for a new car. They are fantastic More

Great Service! I bought my first Mercedes Benz today at RBM of Alpharetta. I drove about 1 hour and 20 minutes. I have been corresponding with Ramona for several day I bought my first Mercedes Benz today at RBM of Alpharetta. I drove about 1 hour and 20 minutes. I have been corresponding with Ramona for several days before the purchase. She is a wonderful salesperson and very kind. She listened to what wanted in a car and gave me several options. I never felt pressured to make the deal as I have with other dealerships. Did I mention that I'm a single woman buying a car by myself. She made me feel comfortable yet informed. She reviewed each car in detail and I never felt rushed. After working out the deal, she made sure I was ok with the terms. Diane was also wonderful, she showed me all of the features of the car (I call only remember to leave the lights alone, LOL). Lisa in finance walked me through all of the paperwork and was friendly and kind. Neil, one of the managers, came in and welcomed me to Mercedes Benz family. If you are thinking of buying a car, please go and see Ramona! RBM of Alpharetta gave me a wonderful experience. More

Great Experience I had a great experience at RBM. Bill was a class act and Derrick was very honest and forthcoming. I was recommended this location from a friend and I I had a great experience at RBM. Bill was a class act and Derrick was very honest and forthcoming. I was recommended this location from a friend and I made the drive even though I live in Atlanta. It is well worth the trip for superior service, quality, and competitive prices. More

First Class organization David Ellis, My name is Andy Kalin and I wanted to let you know that your organization and my deal, on Saturday 02/13/2016 are simply fir David Ellis, My name is Andy Kalin and I wanted to let you know that your organization and my deal, on Saturday 02/13/2016 are simply first class. In particular Bill Favini is such a fine, knowledgable and a gentleman. I have been in the dealership several times in the last two years and never made a Mercedes purchase. Fortunately I had befriended Bill Favini who was always kind and reassuring regardless of purchasing or not. Saturday I finally got smart and made a purchase which was first class. From Bill Favini to Tom Ahern to Pam Ciccateri all were so professional yet friendly and approachable. These folks are a credit to your organization and was most assuredly bring me back and I will recommend them and RBM north to everyone I know. Andy Kalin Sent from my iPad More

Quick and easy I was in the market for a specific Mercedes. I called up the dealership and Ramona initially helped get the ball rolling. I told them what I wanted t I was in the market for a specific Mercedes. I called up the dealership and Ramona initially helped get the ball rolling. I told them what I wanted to put as my down payment, the interest rate I preferred, and they were able to get it all at an appropriate rate/price. The best part was that since I live out of state, they made the process extra simple. Fabian finished out the process with Sharon in financing explained the money part. This dealership is absolutely great and the people that work here are super knowledgeable and nice. I am very happy with my experience and even more excited with my car! Thanks for everything RBM!!! More

Great experience again! We have purchase Mercedes from RBM for over 30 yrs . Derrick Wynn found us a 2013 GLK350 that fit our needs in price , comfort, and style. Derrick is We have purchase Mercedes from RBM for over 30 yrs . Derrick Wynn found us a 2013 GLK350 that fit our needs in price , comfort, and style. Derrick is courteous ,knowledgeable and perceptive to our special needs as seniors. We were pleased with the excellent service from all the personnel that helped us through the purchasing process..A special treat was talking with Don Moore( Sales Manager) who sold us several Mercedes at RBM 30 some years ago. RBM is doing it right to have both Derrick Wynn and Don Moore on board. Lawrence F Golsen DDS MAGD (retired) More