RBM of Alpharetta

Great experience at RBM My wife and I were looking for a used Ford Edge and we are very thankful that RBM had the one for us. The entire staff was great to work with and they My wife and I were looking for a used Ford Edge and we are very thankful that RBM had the one for us. The entire staff was great to work with and they made our first car buying experience a real pleasure. More

Vehicle Purchase From the first phone call, to my last conversation, the entire team that I interacted with was fantastic, which I found incredibly impressive consider From the first phone call, to my last conversation, the entire team that I interacted with was fantastic, which I found incredibly impressive considering I was buying a used Benz rather than a new one. Since this was my first Mercedes, everyone there made me & my family feel very comfortable. Fabian was a true professional & always available via phone when I needed him even for random questions on New Years-thanks Fabian! Pam & Fabian both did a great job acquainting me with my new car. Also, a special thank you to the entire service team, especially Mathew, for taking such great care of me, inspecting & prepping my new car. Lastly, Neil was great at making feel appreciated-thanks for the umbrella, it's the little things! More

We love Russu! We had a great experience with Vadim Russu and came home with a beautiful Polar White C250 for my wife, she is soooo happy. Vadim even got me a red bo We had a great experience with Vadim Russu and came home with a beautiful Polar White C250 for my wife, she is soooo happy. Vadim even got me a red bow to put on the hood to surprise my wife. To see her surprise reaction search "A Very Mercedes Christmas" (Josh Brown) on You tube. Vadim, Michael, Lisa, and everyone at RBM was nice to us. We came up to test drive it then returned a couple days later and we did all the paperwork and drove home with Snow White the Polar Princess in 60 minutes time. I think we set a record :) Thank you all! More

Wonderful experience at this dealership. From the moment we were greeted by Bill Winslow, until the time we walked out 2 cars later... The experience was outstanding. The staff was very profe From the moment we were greeted by Bill Winslow, until the time we walked out 2 cars later... The experience was outstanding. The staff was very professional and treated us very well. I would highly recommend RBM of Alphretta to anyone looking to purchase a Merecedes. More

Unmatched Courtesy and Customer Service! Bill is a true professional and he can't be matched in all around customer care and service! I'm an Audi guy turned Mercedes Driver! Bill is a true professional and he can't be matched in all around customer care and service! I'm an Audi guy turned Mercedes Driver! More

great, no pressure experience Had a great experience with George Timmes. He was very kind, patient and hardworking and gave my family the confidence that RBM could deliver the car Had a great experience with George Timmes. He was very kind, patient and hardworking and gave my family the confidence that RBM could deliver the car we wanted. More

Exceptional Example of Customer Service - Ron Delvalle Ron - A true professional; exemplifying exceptional service & due diligence! Proactive; excellent communication and working beyond traditional work Ron - A true professional; exemplifying exceptional service & due diligence! Proactive; excellent communication and working beyond traditional work hours. Excellent, excellent service; very pleased with interaction. More

Fantastic experiance with RBM of Alpharetta My wife and I had a wonderful experience with the RBM team. We purchased our 1st Mercedes last week and were extremely impressed with the way we were My wife and I had a wonderful experience with the RBM team. We purchased our 1st Mercedes last week and were extremely impressed with the way we were treated from the minute we walked in the dealership. George Timmes was our sales representative and made our new vehicle experience most enjoyable. Absolutely no pressure!!! We thank the RBM team for such a great experience buying a new vehicle!! More

Overall great Experience at RBM of Alpharetta Ramona Razavi worked hard to earn our business and Neil helped finalize our final requests to seal the deal we wanted. Good Team Thanks for your hard Ramona Razavi worked hard to earn our business and Neil helped finalize our final requests to seal the deal we wanted. Good Team Thanks for your hard work. More

George Timmes is the best!! We needed to buy a vehicle before the end of the year for tax purposes so we visited RBM of Alpharetta and began looking at a used ML350. George Timm We needed to buy a vehicle before the end of the year for tax purposes so we visited RBM of Alpharetta and began looking at a used ML350. George Timmes was the salesperson who greeted us on the lot right before the dealership was closing for the night and gave us some good information then we test drove one. We returned Monday and test drove a couple others and looked at the inventory then became interested in one that was on the showroom floor, so George gave us the incentive information then we switched our interest in the new ML350. Throughout the process, we changed our minds several times and visited four different times! During this time of uncertainty, George was so good at responding to our every question/concern via email, text, and phone calls! He was professional, personable, patient, knowledgeable, very willing to go any direction we wanted, supportive and extremely helpful, and most important he was not a high pressure salesperson! If it weren't for George we may have decided to give up and not purchase one this year! He made it enjoyable from start to finish! Everyone we came in contact with there were so friendly, pleasant and helpful! We had a great experience! This is our first Mercedez and are looking forward to enjoying the ride! More