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RBM of Alpharetta
Alpharetta, GA
5,796 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,796 reviews
December 23, 2015
Great experience buying a new car Bill Favini was extremely helpful in my decision to buy my new 2016 CLA250. Bill knew everything about the car answered my many questions and continu Bill Favini was extremely helpful in my decision to buy my new 2016 CLA250. Bill knew everything about the car answered my many questions and continues to provide great service. He is attentive, polite, detail oriented, knowledgeable, and extremely patient with my many questions regarding the car. Contact Bill if you are in the market for a new or pre-owned car. Joan More
by Joan
December 23, 2015
Enthused Buyer I had a very pleasant experience at RBM of Alpharetta where I bought my very 1st Mercedes :-). Derrick Wynn did a very thorough job assisting me durin I had a very pleasant experience at RBM of Alpharetta where I bought my very 1st Mercedes :-). Derrick Wynn did a very thorough job assisting me during the entire process; working with him was a pleasure. I would highly recommend this delearship! I got a great deal and love my new ride! Thanks Guys - Denisia More
by Denisiaandrews
Employees Worked With
Derrick Wynn
December 22, 2015
Excellent customer service Personable, knowledgeable, helpful staff and sales professionals. I will recommend this dealership to my friends and family. I am very pleased with Personable, knowledgeable, helpful staff and sales professionals. I will recommend this dealership to my friends and family. I am very pleased with my new glc300! More
by Lauriew
December 22, 2015
RBM Alpharetta is Great! We looked at several dealerships and cars. Walked away from a few because they did not seem friendly. Reza Azizi at RBM Alpharetta was genuine, frie We looked at several dealerships and cars. Walked away from a few because they did not seem friendly. Reza Azizi at RBM Alpharetta was genuine, friendly, patient, and he spent more time listening than dealing. He gladly helped us through some issues on his day off and went out of his way to make sure we were comfortable making a big decision. In the end, we wanted to buy from him as much as he wanted to sell to us. It was a very positive experience! Lisa Brennan in Finance did an excellent job of making sure we considered the options but she did so without pressuring us. She advised us without being a sales person, and, on her own initiative, she made sure we got the rate and terms commensurate to our qualifications. We got a better deal than expected. More
by M and S
December 22, 2015
Nice people at RBM This is the second car that I have purchased at this dealership. Everyone is so very helpful and there is no pressure on the buyer. I had a great expe This is the second car that I have purchased at this dealership. Everyone is so very helpful and there is no pressure on the buyer. I had a great experience from everyone involved, from salesman to finance to going over the features if my new car. More
by Barbara2154
December 22, 2015
Wonderful Experience! We had an absolutely wonderful experience with RBM of Alpharetta. Our salesperson Derrick and the entire team made the car buying process simple and j We had an absolutely wonderful experience with RBM of Alpharetta. Our salesperson Derrick and the entire team made the car buying process simple and joyful. We highly recommend RBM of Alpharetta and Derrick! More
by mn
December 21, 2015
Great experience This is kind of dealership u want to do business with. No pressure, no dirty trick, great service, great team, help u find what u need match what u wa This is kind of dealership u want to do business with. No pressure, no dirty trick, great service, great team, help u find what u need match what u want. We had a great time. Especially thanks Andy Sayers, a great salesman, knowledgeable and goes extra mile to help customers. More
by Mb30001
Employees Worked With
Diane evans, Andy Sayers, Tom Ahern
December 21, 2015
Top Notch Experience at RBM Alpharetta Andy and the entire team at RBM of Alpharetta were an absolute pleasure to do work with from start to finish. I've purchased six cars in my life and t Andy and the entire team at RBM of Alpharetta were an absolute pleasure to do work with from start to finish. I've purchased six cars in my life and this buying process was the quickest and most efficient one I've ever experienced. I would absolutely recommend sending my family and friends to RBM of Alpharetta for a new (or used) vehicle in the future. More
by cmann483
December 19, 2015
My experience with RBM of Alpharetta was great. My salesman Vadim Russu was very experienced and knowledgeable of his job. He really made my wife Christmas present an unforgettable experience. We li My salesman Vadim Russu was very experienced and knowledgeable of his job. He really made my wife Christmas present an unforgettable experience. We live five hours away so we really relied on Vadim for information via email and phone. Any question or request we had he filled promptly. The absolute best car buying experience we ever had. Kudos to the entire staff at RBM Mercedes of Alpharetta! More
by Sleepless in Savannah
December 19, 2015
Great experience at RBM of Alpharetta with Bill Favini Bill Favini at RBM of Alpharetta worked with me for over 6 months to find the perfect Mercedes for me, and I couldn't be happier. His professionalism Bill Favini at RBM of Alpharetta worked with me for over 6 months to find the perfect Mercedes for me, and I couldn't be happier. His professionalism, patience, and thorough knowledge of all of the MB models and features made this my best car buying experience ever. I highly recommend going to RBM of Alpharetta and asking for Bill by name! More
by Happy MB Customer
Employees Worked With
