RBM of Alpharetta

First time w/RBM-Great experience after totaling 2008 E350 I was shopping for another Mercedes after totaling my 2008 E350. Knowing I was still recuperating from the accident, Ron was very helpful and most co I was shopping for another Mercedes after totaling my 2008 E350. Knowing I was still recuperating from the accident, Ron was very helpful and most considerate. He was very responsive and I couldn't be happier with the attention to detail and the final choice we made. Sharon was a delight. Very friendly and she spent as much time as needed us to get through all of the paperwork. Her follow-up was much appreciated. Thanks RBM!!! More

Best Sales Professional Ever! After moving to Atlanta recently, I was rear-ended in morning traffic. My 2010 E350 was totaled but I was in good shape. I honestly believe that the After moving to Atlanta recently, I was rear-ended in morning traffic. My 2010 E350 was totaled but I was in good shape. I honestly believe that the fact that I was driving a MB saved me from serious back injury. When I started shopping for a replacement, a friend recommended RBM of Alpharetta to me. Fabian Tafur was happy to help me as soon as I arrived at the showroom. He asked me questions about my taste in cars, guided me to the best matches, and, walked me through every step of the financial process. Fabian is the best! I have found a new Mercedes home! More

Most Pleasant Car Purchase Experience Ever Thanks to Ramona Razavi I have made my first Mercedes purchase! After researching many vehicles and dealing with many representatives I was blessed to Thanks to Ramona Razavi I have made my first Mercedes purchase! After researching many vehicles and dealing with many representatives I was blessed to have Ramona assist me on my visit to RBM. Her intelligence, compassion, and dedication to customer service were what brought me back. I had not decided on a sedan or SUV, so I test drove both. Ramona went over the details and showed me all the features on the models I drove. She didn't try to just 'sell' me a car, she was truly interested in listening to my thoughts and desires and answeried all of my questions. She even made suggestions to help me in my final decision. Her thoroughness, attention to detail, and straightforward attitude sold me on RBM. Ramona made the purchase of my GLK the easiest and most pleasant car buying experience I have ever had. She wouldn't even let me carry out my new accessories purchase all by myself! Thank you Ramona! And thank you to the rest of the RBM team who assisted in obtaining a vehicle with all the features I wanted, making the transaction a breeze, and helping me personalize my GLK before I drove it off!! More

Purchasing a car has never been this easy I chose to shop RBM of Alpharetta based of the quality of service provided for my wife's ML350 by Steve in the Service Department. I purchased the car I chose to shop RBM of Alpharetta based of the quality of service provided for my wife's ML350 by Steve in the Service Department. I purchased the car because of the level of effort provided by Ron Delvalle from the initial contact through the purchasing decision. Ron was responsive to all of my questions and requirements related to the car purchase - even texting at 10:00 pm on a Friday night. When it came time to complete the transaction Ron, Sharon in Finance and Diane in demo were true professionals and made certain the experience exceeded expectations. More

Excellent Fabian was fantastic to work with on all levels. He was courteous, professional and listened to what I said and wanted. He notified me when the vehicl Fabian was fantastic to work with on all levels. He was courteous, professional and listened to what I said and wanted. He notified me when the vehicle was available, scheduled a test drive and appraisal for my trade in and I was in and out within 45 minutes. I got back to him later in the day and arranged to meet him a 9 the following morning. On my arrival I told him I had a meeting at 10:30 in Roswell. He started the paperwork and I drove home in my new Benz within the hour. Unbelievable, service from start to finish and the financing was equally as fast and efficient. No pressure, no hassles just great service, a wonderful buying experience. Tom M More

Excellent experience from beginning to end We went in to purchase a car for our daughter. Fabian was very courteous, efficient, and exhibited a true passion for his job! One of the most painle We went in to purchase a car for our daughter. Fabian was very courteous, efficient, and exhibited a true passion for his job! One of the most painless car buying experiences we've ever been through! We will definitely look to RBM of Alpharetta when purchasing our next car. More

Awesome product, excellent customer service! I have to say that I was gladly surprised with the high quality of customer service provided by RBM Alpharetta, to me the best Mercedes Benz dealershi I have to say that I was gladly surprised with the high quality of customer service provided by RBM Alpharetta, to me the best Mercedes Benz dealership of the whole Atlanta Metro Area. Dan Berry, the sales person that assisted us (my husband and I) provided us with outstanding service and cordiality. We have purchased our first MB car, a CLA250 and we are totally in love with it but also with the dealership, and I have to clarify that we live in Lawrenceville (about 50 minutes from Alpharetta) however the ride and the distance were absolutely worth it since we purchased an awesome product and we were treated like first class customers (that's how every single customer should be treated not matter what). So thanks to Dan Berry and Lisa Brennan (financial director), our rate for this amazing dealership is: Excellent! More

Our most comfortable buying experience in 10 years My wife and I visited RBM - Alpharetta in 2014 to preview the new C Class. Shortly thereafter I learned that I needed surgery. I did the gig, came ba My wife and I visited RBM - Alpharetta in 2014 to preview the new C Class. Shortly thereafter I learned that I needed surgery. I did the gig, came back stronger and then one day said we should go back up there and look at the new product. We walked in and Dan Berry remembered us from nearly a year earlier. It was a great re-start and we purchased shortly thereafter. Dan, Thank you for the welcome back! More

What a great experience! RBM was instrumental in making car buying a pleasant experience. Derrick was so pleasant and easy to work with. He was knowledgeable and personable. C RBM was instrumental in making car buying a pleasant experience. Derrick was so pleasant and easy to work with. He was knowledgeable and personable. Carol made financing a quick and smooth procedure. Pamela taught us so much about operating all of the controls. She even called us back in a timely manner when we had a question the next day. She gave us accurate instructions. We would highly recommend this dealership. More

Wonderful Buying Experience with Fabian I had been looking and trying to buy a Mercedes for a couple of months. I had been to another dealership but was unsuccessful. I contacted Fabian abou I had been looking and trying to buy a Mercedes for a couple of months. I had been to another dealership but was unsuccessful. I contacted Fabian about a car and he kept up with me until we found exactly what I was looking for. I couldn't believe how easy it was. We had great communication through text and email and it was clear he was trying to help me without being pushy. I never once felt pressured but comfortable that he was listening to what I wanted. I love my new C 300! The whole experience was great and this will be my dealership from now on. More