RBM of Alpharetta

Excellent customer service. Ron was very knowledgeable and helpful in multiple ways. He explained all components of the sale, service and follow up. Thankful customer service. Ron was very knowledgeable and helpful in multiple ways. He explained all components of the sale, service and follow up. Thankful that he was there to help. More

My purchase experience I have had the experience of knowing and working with Bill Winslow for many years. I have also known and worked with many dealerships and dealer pers I have had the experience of knowing and working with Bill Winslow for many years. I have also known and worked with many dealerships and dealer personnel. Bill is by far the one and only person that as a single woman I truly trust. He is also knowledgeable and experienced in the business and is a constant professional. He is the reason I purchased my vehicle at this store. Love you Bill!! and love my new car. I feel safe and well taken care of. More

Great experience in purchasing automobile We had looked on Internet and received a call from Fabian. We visited RBM and purchased a E350 which we love! We received excellent service from the e We had looked on Internet and received a call from Fabian. We visited RBM and purchased a E350 which we love! We received excellent service from the entire staff! Yesterday my husband returned to GA and said he had never driven a more comfortable car which also handled beautifully! We will recommend this dealership without hesitation. Fabian could not have been more helpful or nicer! We are very pleased! Thanks for everything! More

Wonderful experience at RBM I have been actively looking for a used GL450, and initiated my conversation with RBM via email. Fabian responded very quickly and from that point on I have been actively looking for a used GL450, and initiated my conversation with RBM via email. Fabian responded very quickly and from that point on was very responsive to all of my needs and questions, whether in-person, over the phone, over email, or with witty responses over text. It took over 4 months to find the perfect car, but Fabian was patient and helpful at every step along the way; never pushy. I couldn't be happier with my like-new 2012 GL450. THANKS FABIAN AND RBM ALPHARETTA! More

Excellent purchasing experience I had top notch experience overall. My salesperson, Vadim Russu, was always honest, professional and outstanding customer service. Love the family at I had top notch experience overall. My salesperson, Vadim Russu, was always honest, professional and outstanding customer service. Love the family atmosphere of the dealership. More

Integrity says it all ! My wife and I decided to start looking at cars. We were t sure what we wanted so we looked at every SUV from A to Z. Once we settled on the final 2 ch My wife and I decided to start looking at cars. We were t sure what we wanted so we looked at every SUV from A to Z. Once we settled on the final 2 choices , Lexus and Mercedes we really drilled down on everthing available in our research. This was no easy task. Lexus had an " attitude" about them because they were rated best overall in Consumer reports. They are my bible on cars. We spoke to several dealers and just didn't get the feeling that they cared if we bought or not. When we some with several Mercedes dealers , we were impressed with their knowledge and years of service with the dealership. In the end it came down to whom do we want to spend the next 3-4 years with Bill Favini with RBM of Alpharetta stays late and gave us honest pros and cons He cared about our comfort and concerns more than the sale of the car. Now that's a first for us. He told us to think things through and not just buy because we had an itch I was amazed at his total integrity during the entire sales process. We've had the cars 3 days and he has already called us both to be sure we were happy That's just never happened before. Thanks to Bill Favini, we are an RBM Mercedes customer for life ! Thank you Bill Favini. This was a wonderful experience More

Best Service and personal Thanks Fabian This is my second Sl I bought with you. Thanks for the professional services. I will recommend you to friends and family . Happy Holi Thanks Fabian This is my second Sl I bought with you. Thanks for the professional services. I will recommend you to friends and family . Happy Holidays More

Five star service RBM of Alpharetta is the best dealership that I have ever been to! The receptionist and everyone there is so nice! My sales person, Reza Azizi, is o RBM of Alpharetta is the best dealership that I have ever been to! The receptionist and everyone there is so nice! My sales person, Reza Azizi, is one of the nicest people that I have ever met. He does not just sell me a car and leave me hanging...He makes sure I have a great service experience and takes very good care of me! I'm so grateful to Reza! More

Great and Fun experience Working with Dan Berry was a pleasure. He shares a passion for cars as much as for working at RBM and it shows. He is outstanding in follow up and cus Working with Dan Berry was a pleasure. He shares a passion for cars as much as for working at RBM and it shows. He is outstanding in follow up and customer service out of this world. I must also mention that the whole experience was fun! I look forward to working with Dan for years to come. More

Exceptional experience We ended up at RBM of Alpharetta because we had found a used car we wanted in their inventory. I sort of expected to be treated as less important beca We ended up at RBM of Alpharetta because we had found a used car we wanted in their inventory. I sort of expected to be treated as less important because we weren't shopping for a new car and the used car was a Ford, not a Mercedes. I couldn't have been more pleased with the experience. Everyone treated us with respect from our sales person to the manager and the financial manager. We got a great deal on a great car without any hassle. I'd go back and I will recommend them to others. More