RBM of Alpharetta

Thank you Fabian! This dealership is the bomb! From the moment you walk in the door, you are treated as family. Everyone that we came in contact with have been so fri This dealership is the bomb! From the moment you walk in the door, you are treated as family. Everyone that we came in contact with have been so friendly and helpful. We plan on buying another Smart Car in the distant future. We loved Fabian, Lisa and Allie. Ron and Lynda Bates More

EASY AND HONEST COMMUNICATION While turning my GLK in for service my wife saw a 2014 E-350 convertible on the show room floor which she loved. Bill Winslow helped us and was very While turning my GLK in for service my wife saw a 2014 E-350 convertible on the show room floor which she loved. Bill Winslow helped us and was very professional, easy to work with , honest and with no pressure gave us a fair trade-in and price on the car. He knows his products and listens to what you want ,which made purchasing a car extremely easy. I look forward to working with Bill in the future. More

Bought 3rd Mercedes Great place, great people. Thought wait to see Business Manager was a bit longer than usual, and thank you gift (windshield ice scraper), was a step Great place, great people. Thought wait to see Business Manager was a bit longer than usual, and thank you gift (windshield ice scraper), was a step down from the ladie's umbrella my wife got before. The ink pen RBM used to give after signing documents was a nice touch that should be restarted as well. Overall, still a great place to buy my 4th (future) Mercedes. More

Thank you RBM I love my SLK350 is awesome! Thanks RBM and Dan Berry for making my buying experience a pleasure. RBM made me confident in my purchase as they took ca I love my SLK350 is awesome! Thanks RBM and Dan Berry for making my buying experience a pleasure. RBM made me confident in my purchase as they took care of every detail. Thank you RBM! Sharon R. Smith More

Great Salesperson! We just moved to the area a few months ago and began our car search for a GL 350. We went to several dealerships in the area and found them less than We just moved to the area a few months ago and began our car search for a GL 350. We went to several dealerships in the area and found them less than helpful. A phone call to RBM and a conversation with Bill Winslow began a successful path to a new car! It was smooth process and he made it enjoyable, the way buying a car should be. Thanks Bill! More

Extra Mile Servants My husband and I have purchased many cars in our life and I can truly say we have never been treated with the kindness and respect as we were by Mr. D My husband and I have purchased many cars in our life and I can truly say we have never been treated with the kindness and respect as we were by Mr. Dan Berry. On February 21, 2015 I purchased a new 2015 ML Mercedes from Dan Berry. I must say that the service that we received was far above excellence by our sales expert, Mr. Dan Berry. He went beyond the call of duty. We were having trouble getting our garage and gate operator programed and he came by our home and set them up on our cars. We were so impressed with Mr. Berry that my husband returned to RBM of Alpharetta a week later and purchased another Mercedes from Mr. Berry. Everyone at the dealership was so nice to work with and we would recommend Mr. Dan Berry to our friends and will certainly use him again as our sales expert. Thank you so much for the excellent service and extra mile service. Pam Ciccateri did an excellent job of showing us the features on our new cars. On a scale of 1 to 10 we would rate the overall experience as a 11. More

Excellent Buying Experience with Neil Turry I started browsing for cars in late November. I met Neil Turry and he answered all of my questions about the MB E350 and we test drove 2 cars- a dies I started browsing for cars in late November. I met Neil Turry and he answered all of my questions about the MB E350 and we test drove 2 cars- a diesel and a gas model. I had fully decided on an E350 in January, and I contacted Neil again. We talked through exactly what I was looking for, I explained to him my preferences. Neil got to know me and fully understood what I was looking for. I told him I was patient and he assured me he would find the car that I wanted. Within 2 weeks, Neil had a trade (which he had seen) which he thought would both meet my needs and "nice to haves." I placed my trust in Neil and committed to buy this car sight unseen, before it even arrived at the dealership for the trade. The car was magnificent- a 2012 E350 with less than 10,000 miles on it. It was loaded with extras and he gave me a very competitive, no-hassle price. The communication throughout the pre-sale process and post-sale process has been excellent. I would buy from Neil again. More

Very easy experience in buying a car Our sales person was very professional. She was an excellent sales person with excellent knowledge of the cars. Ramona Razavi was very helpful wit Our sales person was very professional. She was an excellent sales person with excellent knowledge of the cars. Ramona Razavi was very helpful without being pushy . She gave us excellent service . More

Great Salesperson Ron Delvalle I purchased my new 2015 C300 this week from RBM of Alpharetta after extensive research regarding quality and pricing of Mercedes, Audi, and Lexus. RBM I purchased my new 2015 C300 this week from RBM of Alpharetta after extensive research regarding quality and pricing of Mercedes, Audi, and Lexus. RBM of Alpharetta came highly recommended by my company for the service and value they provide. RBM's pricing was superior to other vehicles Within minutes of sending a request online for an appointment to test drive several vehicles, my sales associate, Ron Delvalle, emailed me detailed information on each car and called to schedule a convenient time. Ron was friendly, knowledgeable, and very accommodating of my schedule, which is already stretched to the point of breaking. He allowed as much or as little time as I needed for each step of the process, gave me a tour of the facility while paperwork was being processed, and ensured my visits were as comfortable and enjoyable as possible. Ron listened to my concerns and attended to each one. His flexibility and resolution skills enabled us to reach agreeable compromises quickly and pleasantly. Carol Duster, the finance manager, was also extremely nice to work with. Her efficiency and courtesy made the finance portion painless and fast, but not rushed. When I picked up my vehicle on saturday , it was absolutely perfect. I would highly recommend Ron and RBM of Alpharetta to my friends, family, and associates. My entire experience was excellent and gave me full confidence that my future interactions will be the same. More

Excellent First Time MB experience Ron Delvalle has to this day been the best salesman I have ever dealt with. I was taking a while to find the right Mercedes since it was my first. He Ron Delvalle has to this day been the best salesman I have ever dealt with. I was taking a while to find the right Mercedes since it was my first. He treated me with the upmost respect and had patience with me and was ever so gracious! Ron, Diane and Carol made my transaction smooth, humours, and gave me the best customer service! I will definitely be making RBM my go to dealer for my Benz. I am very happy I bought from RBM, they treated me like family! Top Notch Service! Way to go guys! More