RBM of Alpharetta

Best Experience in 40 years of Car Buying My sales rep was Fabian Tafur. This was my first Mercedes purchase and I must say that this was the absolute BEST buying experience in 40 years of buy My sales rep was Fabian Tafur. This was my first Mercedes purchase and I must say that this was the absolute BEST buying experience in 40 years of buying experience. Fabian was knowledgeable, professional, concerned, involved and the primary driver of the transaction. Fabian ensured my expectations and goals were met while representing his dealership and Mercedes with integrity, product knowledge and selfless work ethic. I got a great Mercedes Benz E 350 at a fair price. Fabian ensured the car was exactly what I wanted, personally verified service and detail was completed and even set up the dreaded finance appointment so that my expectations were met. Believe it or not, finance lasted 10 minutes. I was in and out of the dealership in my new car within an hour which included a detailed and expert demonstration of all the Mercedes' bells and whistles (which are exhaustive). If you want to be treated to the best purchase experience of your life with personalized attention to every detail, seek out RBM of Alpharetta and ask for Fabian Tafur. You will see first hand what I am writing about. Thanks RBM of Alpharetta and Fabian for the best buying experience of my life. I will be back! More

Great Dealership..Awesome Experience! Great experience! Portia did and excellent job showing me all my options and was extremely courteous, friendly, and personable. Had my c250 ready to d Great experience! Portia did and excellent job showing me all my options and was extremely courteous, friendly, and personable. Had my c250 ready to drive of the lot in record time. If you want a great experience I would recommend going to see Portia Gibbs at RBM Alpharetta! More

Customer Service is Top Notch! This was my first purchase with RBM. My sales rep was Reza Azizi. His attention to detail will exceed your expectations on every level! I would highly This was my first purchase with RBM. My sales rep was Reza Azizi. His attention to detail will exceed your expectations on every level! I would highly recommend seeing Reza for your next car! More

First Class Experience! I worked with the sales person Andy Sayers. From the moment I walked into the dealership till I left with my new car everything was a first class exp I worked with the sales person Andy Sayers. From the moment I walked into the dealership till I left with my new car everything was a first class experience! I felt like they wanted to build a long term relationship with me and my wife and not just sell me a car. Andy found the perfect car for us and made it so easy doing business with them. I worked with Carol Duster in Finance and she was an absolute pleasure getting through the paperwork. I couldn't be happier with the experience and would highly recommend RBM Alpharetta to anyone! More

Such A Pleasure!!! This is the 2nd time I have bought a car from Reza Azizi. We were looking around for a car for my daughter this time so we visited many dealers as we This is the 2nd time I have bought a car from Reza Azizi. We were looking around for a car for my daughter this time so we visited many dealers as we were undecided on what car we were going to buy. I have to say it is always such a pleasure to walk through the doors of RBM Alpharetta it had been a year since I bought my car but the customer service never waivers. Reza always greets us with a warm welcoming smile. It was so different from the experiences that we had just had at some of the other car dealerships we had visited. No pressure sales,none of" the deal is good for 5 minutes,","can i get you to leave with this car now?" It was a first class experience. We all love Reza and were happy that we bought another car from him. More

Fabian is Outstanding Bought our second ML350 from Fabian on 19th Dec'14 (our first one on 26th Oct'13). Because of the superb customer experience we had while buying our Bought our second ML350 from Fabian on 19th Dec'14 (our first one on 26th Oct'13). Because of the superb customer experience we had while buying our 2014 ML350, I flew all the way from Houston to buy our second ML350 (2015) from Fabian....despite the fact that there are 3 MB dealers within 45 mins driving distance from our home at Katy. I am his customer for life....he is the BEST! Lisa is also excellent ...she had all the paper work done ahead of time and completed the whole transaction in only 15 mins. More

Low pressure and we now have a great car! We worked with Portia Gibbs at RBM of Alpharetta and had a great experience. She was very nice and knowledgeable; we felt very relaxed with her. I w We worked with Portia Gibbs at RBM of Alpharetta and had a great experience. She was very nice and knowledgeable; we felt very relaxed with her. I would love to buy another car from Portia and RBM again which is the highest praise we can give. More

Great Experience! Ron listened to what I wanted and found me the car I was looking for. He was very friendly and had great communication.He made the transaction go ver Ron listened to what I wanted and found me the car I was looking for. He was very friendly and had great communication.He made the transaction go very smoothly. Sharon in financing was thorough and very nice. They treated me very well, I love my new car! More

The art of Customer Service is not lost If any of you are like me, then you take notice when you receive outstanding customer service. I walked into RBM for the first time about 4 months ag If any of you are like me, then you take notice when you receive outstanding customer service. I walked into RBM for the first time about 4 months ago, I was weighing my options as my current lease was coming to a close. I was indecisive but was lucky enough to be working with Bill Winslow- he sat with me on several different occasions went over all my options and was comfortable with my extended time frame (meaning I was not going to buy that day). He would send me email check-ins on occasion, not too pushy but enough to let me know that he hadn't forgotten. Well...I purchased my ML350 this week and I have to say that I would never purchase a car from any other dealership besides RBM nor would I want to work with anyone other than Bill- terrific experience on all levels. Everyone from the General Manager to Finance was terrific. If you desire a great buying experience, look no further than RBM- they will take care of you every time. Thanks again Bill- see you again in 36 months. More

Fabian Rocks! Just bought our second car, a 2015 S500 from Fabian Tafur at RBM Alpharetta. Another great experience. Fabian understands his product inside and out Just bought our second car, a 2015 S500 from Fabian Tafur at RBM Alpharetta. Another great experience. Fabian understands his product inside and out and made the process very easy. Definitely ask for him if you are in the market for a new or certified pre-owned Mercedes. He rocks! More