RBM of Alpharetta

Most positive experience. Enjoyed the whole process, everybody from our car sales person to the lady in finance deparment to the manager were extremely helpful and fabulous at their job. They patiently everybody from our car sales person to the lady in finance deparment to the manager were extremely helpful and fabulous at their job. They patiently answered all our questions, found us exactly what we wanted, gave us an extremly good price for it and gave us the best price for trade in. I higly recommend this place and I cant stop telling all my friends about how much a I love my car and that if they ever consider buying mercedes, they should be going to RBM of north atlanta. More

The overall RBM experience was very professional from beginning to end. The initial contact via internet was quickly followed up via an email and telephone contact. The initiat visit to the dealership beginning to end. The initial contact via internet was quickly followed up via an email and telephone contact. The initiat visit to the dealership was handled in a friendly and low pressure manner and the salesperson allowed plenty of time to ask questions and consider alternative options. The deal was closed quickly and accurately and we were on our way with a great new Mercedes E550 Coupe. In particular, Debbie Starks went out of her way to insure that we were presented with all possible vehicle choices and has been a real pleasure to do business with. I would enthusiastically recommend her to other people that are in the market for a new vehicle. More

This is my first experience purchasing a Mercedes-Benz. I compared BMW, Audi and Mercedes. I went to the dealership on-line web site and that saved me loads of time. The web site was extremely easy and fas I compared BMW, Audi and Mercedes. I went to the dealership on-line web site and that saved me loads of time. The web site was extremely easy and fast to maneuver through and the photos and Videos of each car .....Far outshined the other Mercedes Dealers web sites. I went to the dealership specifically on a Sunday when they were closed to look at their fleet and take my time without any “sales pressure". On the day of my scheduled test drive I went by myself and was extremely nervous. Adam Denault seemed to feel my uneasiness and helped me feel comfortable. I can tell you there was no "sales pressure" like I thought there would be. Adam was easy to talk to and knew his product. I have heard many stories about negotiations at a dealership and let me tell you working with Adam and Peter Leavy was not at all what I had expected. They worked with me and respected my offer as I also respected theirs. With everything combined I can easily say that car purchasing experience at RBM North was very smooth easy and a pleasure. It made ownership of my Mercedes from day 1 something I am able to be proud of and have no bad thoughts of difficult purchase nightmares like at other dealerships. I also purchased the tire and rim protection and the Dent and Ding protection separately. I upgraded the UMI package and everything I added .. Adam was able to oversee for me and make sure was complete upon my return to accept the car. I am telling you the drive up North from Atlanta is well worth the trip. The interior of their waiting area is also beautiful and modern and comfortable. I would highly recommend you to visit their dealership at McFarland Parkway. More

We worked with Adam Denault over a 2 year period during which time we test drove several different used Mercedes. Adam was always very patient and helpful answering all of our questions with a friendly sm which time we test drove several different used Mercedes. Adam was always very patient and helpful answering all of our questions with a friendly smile. We finally decided on a 2008 E350 sports Mercedes and Adam got us a very good deal with a very low financing rate. The customer service at RBM of Atlanta North is wonderful and everyone there is always ready to help. More

When I started my search for a Pre-owned vehicle, I really was not thinking about buying a Mercedes. After looking at multiple car websites, I came upon the RBM Atlanta North web page. I began looking really was not thinking about buying a Mercedes. After looking at multiple car websites, I came upon the RBM Atlanta North web page. I began looking at the pre-owned C230s and C280s. One C280 caught my eye.I went to the dealership and met with Debbie Starky. She was very helpful and knowledgeable about the C280. We were able to work out a good deal and now I am happy as can be to own a Mercedes! More

Both took the extra time to answer many questions as well Both took the extra time to answer many questions as well as work with me to look for the most efficient way to diagnose and obtain approval for cove Both took the extra time to answer many questions as well as work with me to look for the most efficient way to diagnose and obtain approval for coverage from my extended warranty company. Ken in particular took a lot of time to explain the process for this specific repair and to listen to my concerns regarding diagnosis costs that would not be covered under the warranty. As a claim director for a large national property and casualty company who specializes in affluent clients, I am keenly aware of the need to create promoters vs detractors in order to grow your business. Their willingness to work with me was very much appreciated. More

I worked with Andy at a different dealer for my last car purchase which was almost 10 years ago. Andy kept in touch during that entire 10 year period and provided information and answered my questions. He purchase which was almost 10 years ago. Andy kept in touch during that entire 10 year period and provided information and answered my questions. He was truly helpful and professional. Not pushy or agressive. It was a pleasure working with him and the team at RBM North. More

This was by far the easiest buying experience for a car. Andy was great. No hassles,and he made it easy to deal for the car. Diane Evans did a great job orienting us to the car and we have been back several Andy was great. No hassles,and he made it easy to deal for the car. Diane Evans did a great job orienting us to the car and we have been back several times for re-orientation! Fcility is clean, bright, and User friendly. In fact Andy did such a good job we went back to him and bought a second! More

From the upfront price to the ease of business, working with this dealer was a joy. The salesman, Andy Sayers, was very professional and made buying a car a pleasure. I enjoyed the friendly service that I with this dealer was a joy. The salesman, Andy Sayers, was very professional and made buying a car a pleasure. I enjoyed the friendly service that I received from everyone at RBM of Atlanta-North. More

The purpose of my visit to RBM Mercedes Benz, North was to take care of some minor problems and an adjustment on my front passenger seat. I was LATE for my appointment. Nathan welcomed me and directed me t to take care of some minor problems and an adjustment on my front passenger seat. I was LATE for my appointment. Nathan welcomed me and directed me to the waiting area. He alerted Teresa Cox to my presence. She was with a scheduled customer. While I was waiting, I enjoyed viewing a beautiful flat screen TV show. Nathan directed me to a marvelous hospitality area. While I was in the waiting area, (it is more like a beautiful lounge area.) I also enjoyed the Mercedes Benz retail area. Teresa Cox was extremely knowledgable and explained to me what my service would entail. She has an engaging and congenial manner. It was actually the very first time a service professional advised me and was NOT condescending. I would highly recommend going to RBM North for sales, service, and Mercedes Benz high quality retail merchandise. More