RBM of Alpharetta

Everyone there was really welcoming. The two main people I interacted with made sure I could get my car. I recommend this dealership for anyone. (= I interacted with made sure I could get my car. I recommend this dealership for anyone. (= More

Fabian had sold me a Mercedes "dream car" last year. This year I had to downsize. Truly, Fabian was an answer to my prayers. Recently, I got in a financial bind and Fabian so happen to contact me. year. This year I had to downsize. Truly, Fabian was an answer to my prayers. Recently, I got in a financial bind and Fabian so happen to contact me. Just in time! He gave me hope and options that worked for me. His polite, positive, eager to please attitude was refreshing!! He even went above and beyond duty when he offered to meet me halfway to sign some papers. Through good times and rough times Fabian was always very accommodating to my needs. For me....He was a godsend. Thank you Fabian! And whenever I am ever so blessed to purchase another Mercedes I would be honored to have Fabian serve me once again. More

I purchased my car with the help of Resa Azizi. Even though I wasn't a big spender on a new Mercedes he still gave me 110% and made my wife and I feel like important customers. I noticed a minor br though I wasn't a big spender on a new Mercedes he still gave me 110% and made my wife and I feel like important customers. I noticed a minor braking problem with the vehicle which Reza had fixed before I drove off the lot. I don't have a bad word to say about the dealership and I highly recommend Reza Azizi. More

From the moment we walked through the door we received first class treatment regardless of the fact that we were purchasing a used vehicle that was priced under $15k. Reza went above and beyond every ste first class treatment regardless of the fact that we were purchasing a used vehicle that was priced under $15k. Reza went above and beyond every step of the way to ensure we were satisfied with the vehicle as well as with his customer service. He even mailed the original Jaguar keychain to us after the sale. At no point during our experience did we ever feel as if we were being treated like we weren't buying their top of the line model. I wouldn't hesitate buying every car from Reza and send everyone I know to him as well. More

I recently purchased a new Mercedes at RBM North My I recently purchased a new Mercedes at RBM North My sales professional was or is Andrew Solomon. Ask for Andrew he is a true professional and very k I recently purchased a new Mercedes at RBM North My sales professional was or is Andrew Solomon. Ask for Andrew he is a true professional and very knowledgeable about the Mercedes product line. He is straight up and cares about meeting your needs as a customer. PP Suwanee, Ga More

This is the second ML350 that I have purshased from RBM within the the last year. In the first instance [for my wife Debbie] , Fabian worked very hard to help her select a ML350 with the exterior/interior within the the last year. In the first instance [for my wife Debbie] , Fabian worked very hard to help her select a ML350 with the exterior/interior packages [leather] she wanted. And this was no small chore in that she is very particular! Sharon was able to create the financing plan that included affordable payments as well as significant cost savings thru USAA. Both associates answered every question and covered every detail that we could possibly conjure up. The atmosphere at RBM was quite convivial with no pressure at all. Basically, we felt very comfortable with Fabian and Sharon throughout the whole process. Recently, I had the urge to replace my Lincoln MKX with another SUV. I test drove a new Lincoln Navigator and Land Rover. Neither SUV had the high tech and vehicle performance that I wanted. I will not comment on the sales staff(s) except to say that in the latter case the experience left a lot to be desired! So I dropped by RBM on Thursday afternoon on my way home from work and happened to run into Fabian while I was scoping out the new ML350's on the lot. He immediately remembered me by name, stopped what he was doing, and showed me the vehicles with the features I wanted. Next thing I know, Fabian [and Sharon] make me a deal on a silver ML350 that I cannot refuse! The only catch was that Debbie has to agree on the color...and she doesn't like silver. On Saturday Debbie approved the color [she says it's graphite not silver], Fabian breathed a sigh of relief, and Sharon worked her financial magic like last time. And I drove home in my new ML350 with the same sense of satisfaction as one year earlier. These guys are good! More

What a great experience! David Wang listened to what my wife and I wanted and then made it happen! We were looking for an older GL450 with certain accessories, with solid service history and being well mai wife and I wanted and then made it happen! We were looking for an older GL450 with certain accessories, with solid service history and being well maintained, and David identified the perfect one for us in only a few weeks from our initial conversations. We were not in a rush to buy one...we were willing to wait for the RIGHT car! I would certainly recommend David for anyone looking for a Mercedes-Benz in Atlanta! More

Not the first car or the last car purchased from Andrew Solomon. What a great experience...each and every time with Andrew. Some folks talk about service after the sale, but Andrew walks the walk....post Solomon. What a great experience...each and every time with Andrew. Some folks talk about service after the sale, but Andrew walks the walk....post-sale. Not very many Sales professionals take care of their customers after the sale -- Andrew should write a book for customer service after the sale. Case in point -- service issue on a 2011 Mercedes Sprinter, repairs needed to be done over the weekend (tight window and I could not make it to RBM), called Andrew, he drove a loaner to me Friday afternoon, he took the Sprinter in for service, he drove the Sprinter back to me Saturday afternoon, and he took the loaner back to RBM for me. I know he can't do it alone...his service dept. (Joe and Co.) is on their A-game as well...and that's just one example. He goes above and beyond. Don't just take my word for it...Try him for yourself...Purchase a car from him and watch him go to work. More

Simply the best! I have purchased two mercedes from RBM of Atlanta North in the past few years, a C-class and an SL-class. From the sales experience to the service experience, it has exceeded my expectatio of Atlanta North in the past few years, a C-class and an SL-class. From the sales experience to the service experience, it has exceeded my expectations every time. Teresa Cox has been my service adviser since then and she always goes above and beyond to take care of customers. I would highly recommend this dealership to anyone looking for a pleasant car buying and service experience. I cannot say this for a lot of other dealerships that I have dealt with before. Thank you! Tony N More

Greg went above and beyond and provided us with no-pressure, yet, world-class service. We were in the market for a new vehicle and I went without my husband just to test drive a few different model no-pressure, yet, world-class service. We were in the market for a new vehicle and I went without my husband just to test drive a few different models-with absolutely no intent of purchasing that weekend. Greg answered every question I could come up with, and anticipated my other questions. He took several hours with me and in no way pushed a sale--zero pressure. After the visit, he sent a follow up email thanking me for the visit. I responded with an email that thanked him, but that we were going to test drive other brands and would contact him in the future if we decided on a Mercedes. Well, low and behold, I was out shopping with a girlfriend that Saturday and my husband pulled up to the shop in my new surprise! Greg orchestrated the perfect surprise--it was just like a commercial. He worked so closely with my husband to pull of such a blessed surprise! We would recommend Greg to anyone and are excited to be with Mercedes for years to come. Thanks to the whole team, finance and sales, for an absolutely world-class experience. More