RBM of Alpharetta

Just moved to Atlanta from Dallas and was looking for an exceptional Mercedes sales/service location for my Mercedes vehicles. RBM of North Atlanta fit the bill! Steve Byrd, my service advisor, had me in an exceptional Mercedes sales/service location for my Mercedes vehicles. RBM of North Atlanta fit the bill! Steve Byrd, my service advisor, had me in and out in no time and took great care of my vehicle, which was in for mechanical service. A loaner car was provided very quickly and efficiently. The customer waiting lounge was first rate as was my cup of premium coffee. All in all a low stress, great customer experience. More

My wife and I just purchased our 2nd MB from RBM North and Reza Azizi. As always, Reza is very pleasant to work with. He took the time to understand my needs when it came to purchasing my 2011 E350 Cabr and Reza Azizi. As always, Reza is very pleasant to work with. He took the time to understand my needs when it came to purchasing my 2011 E350 Cabriolet. Not once did I feel pressured or rushed into making a decision. He is comfortable to work with and a shining example of the service and care we get every time we enter the showroom or the service department. The whole experience at RBM North is second to none. I highly recommend this dealership and especially, Reza Azizi. More

Just purchased my third MB THIS YEAR , ( my wife says I'm sick ) GL 450 , ML 350 BLUETEC, GLK 350 and previously an 08 GL320 CDI 4 MATIC and my lovely wife has a 2010 GLK 350 4 Matic that she won't part with sick ) GL 450 , ML 350 BLUETEC, GLK 350 and previously an 08 GL320 CDI 4 MATIC and my lovely wife has a 2010 GLK 350 4 Matic that she won't part with. This buying , dealing experience with Bill and RBM North is probably the first time in my life that i can say it's such a pleasent experience , you guys should sell houses ! Seriously this experience dealing with RBM North is is habit forming and I promise it will never stop as long as your wonderful devoted team continues to deliver outstanding service and over the top product. Sincerely, Thomas C Clark More

Working with RBM North and particularly Bill Favini was a very pleasant experience. Bill took his time to understand my needs and desires when it came to purchasing my 2012 ML 350. Not once did I feel pres very pleasant experience. Bill took his time to understand my needs and desires when it came to purchasing my 2012 ML 350. Not once did I feel pressured or rushed into making a decision. I would purchase from RMB North and Bill again and highly recommend them for your MB consideration. More

I just bought my 2nd Mercedes from Bill Favini at RBM North in less than 8 months. I live in Tennessee and drive 4 hours to purchase my vehicles because you can't get the quality of service and great pr North in less than 8 months. I live in Tennessee and drive 4 hours to purchase my vehicles because you can't get the quality of service and great prices that they offer anywhere else. If you live within 4-6 hours of them and want a Mercedes, look here first! More

I haven't bought a car in a long time. Adam and Anna at RBM in made the entire process easy and enjoyable and without any pressure. They listened to what I wanted and needed and guided me to the perfect c RBM in made the entire process easy and enjoyable and without any pressure. They listened to what I wanted and needed and guided me to the perfect car for me. I couldn't be happier. I can't think of anything that could have made it any better. More

Very good service and support. Calls me and checks up on me periodically and easy to work with. I would highly recommend David to my friends looking at getting a new vehicle me periodically and easy to work with. I would highly recommend David to my friends looking at getting a new vehicle More

Teresa never fails to provide the best attention to my concerns and requests. We recently drove down for a grandson's football game and noticed the car pulling. We called RBM Atlanta/North while on the concerns and requests. We recently drove down for a grandson's football game and noticed the car pulling. We called RBM Atlanta/North while on the road and were able to set up a repair appointment immediately. Easy check-in early that afternoon, made the game that night --we won-- and were able to pick up the car Saturday for a safe drive back home. More

The RBM North Service Department is world class. I have been working with my Service Advisor, Teresa Cox for almost two years and it has been a delightful experience. For car repair minimum expectations, c been working with my Service Advisor, Teresa Cox for almost two years and it has been a delightful experience. For car repair minimum expectations, customers want efficiency, accuracy and fairness. Maximum expectations are an enjoyable dealership environment and the feeling of importance for customers. Every visit to RBM has exceeded both minimum and maximum expectations and Teresa Cox is why I remain a customer and will continue to be for all of my Mercedes sales and service needs. More

My 2002 S-500 that I purchased new 10 years ago, was having a problem with a battery discharge and a leaking trunk, that ultimately was found to be shorting the radio amplifier and causing the discharge having a problem with a battery discharge and a leaking trunk, that ultimately was found to be shorting the radio amplifier and causing the discharge. Theresa Cox, my service advisor, took control when I first brought the car in, and asked the shop foreman to come from the shop to review the problem with us. He arrived quickly, and went over the problem with me, at the car, in a very detailed fashion, which gave me confidence he would make every effort to find the problem in the the most economical way. Theresa stayed on top of the project, giving me periodic updates. While I had to leave the car there for an extended period, it was because they wanted to make sure the repairs were done right the first time, particularly with regard to the leaks. When I picked the car up and returned my loaner, I was stunned at how well the car had been cleaned. It looked just great, and the the repairs have proven to be done to a very high standard, and at very reasonable cost. I couldn't have been more pleased. At RBM, everyone I have had contact with the past several years I have been going there, has been totally professional, and truly interested in my satisfaction. I think Theresa Cox is particularly adept at getting to the core of a situation, and seeing that it is followed through. More