RBM of Alpharetta

Bill Favini was extremely professional with my car experience. I preferred to deal with most of my communication via email and Bill did a wonderful job in answering my questions. We had a quick 10 min experience. I preferred to deal with most of my communication via email and Bill did a wonderful job in answering my questions. We had a quick 10 minute phone call to discuss some options and he provided me an excellent price for a new Mercedes E350. I would definitely recommend him and the RBM dealership. More

We are thrilled with our C250, and with our shopping and buying experience with RBM North! Greg Lapina was the BEST! He really listened to us - he understood exactly what we were looking for, our timetable buying experience with RBM North! Greg Lapina was the BEST! He really listened to us - he understood exactly what we were looking for, our timetable and our budget. He worked really hard - and with a great deal of patience - to find exactly what we wanted. The dealership has a great atmosphere, with a large selection of new and certified cars. Everyone is very friendly and helpful. It was a great experience! The service department was very efficient, informative and professional, with great attention to detail. Greg's follow-up in the last 2 weeks since our purchase has also been impressive - we look forward to a long relationship with RBM North, and with Greg! More

Wow !!......I finally have my dream car. This was my first purchase of a Mercedes and I am extremely happy with my C300. And a big thank you to Craig Whitley my Sales Consultant who ma first purchase of a Mercedes and I am extremely happy with my C300. And a big thank you to Craig Whitley my Sales Consultant who made the whole experience of my purchase very pleasant and easy. I would definitely recommend RBM-North Mercedes Benz and Craig Whitley to all my friends. L DeGrenier Lawrenceville Ga. More

This purchase was the second Mercedes we bought from RBM North. Bill Favini was very professional and our experience was very positive. We will definitely purchase more vehicles from Bill and RBM North. North. Bill Favini was very professional and our experience was very positive. We will definitely purchase more vehicles from Bill and RBM North. More

My wife and I purchased our Mercedes Benz E 350 from RBM Atlanta North. We were very impressed with thge professionalism and friendly customer service we received from the staff. Our salesperson was Mr. Pau Atlanta North. We were very impressed with thge professionalism and friendly customer service we received from the staff. Our salesperson was Mr. Paul Miller and he really went out of his way to make our buying experience timely, informational, and efficient. He really knows his product and he provided us with accurate data and competitive prices. Paul was extremely courteous and he made us feel like part of the RBM family. He provided information on all of the special proograms, features and benefits associated with the Mercedes Benz brand. His follow up post sale has been extraordinary and we both feel that if we have a question or concern about our new car that Paul is only a phone call/solution away. Looking forward to years of service and driving pleasure. Sincerely, D. Kelly More

This was my first purchase of a Mercedes at any location. This is a first class dealership. Everyone was friendly and courteous at all times, the showroom was well organized and the service area was extremel This is a first class dealership. Everyone was friendly and courteous at all times, the showroom was well organized and the service area was extremely clean. I had spoken with Nick several times online and on the phone while trying to negotiate this sale. He was very courteous, not pushy or arrogant in any way and tried very diligently to answer all of my questions as promptly and thoroughly as possible. Once we reached an agreement, he made sure to have my car ready for pick up. He also took the time to demonstrate the operation of the car's many features both during and after the test drive. I am most grateful to him for his courtesy and overall effort in making this sale a much higher success than what I've experienced at other dealerships in the past. I would strongly recommend his service to anyone. More

We purchased our very first ML350 from RBM North. This is the best experience of buying a SUV. Me and my husband went to buy a CPO thinking a new ML350 will be out of our financial reach. Nick Underwood made the best experience of buying a SUV. Me and my husband went to buy a CPO thinking a new ML350 will be out of our financial reach. Nick Underwood made our car buying a real experience which cannot be forgotten.It proves there are some people who really care about the customers rather than the sale. He was a very professional and friendly salesperson I have ever come across.We test drove the CPO car and started asking more questions or options available in the new car vs CPO. He patiently answered all of our questions. We had back and forth email communications for the multiple questions that we had for a week.The knowledge that he has on the multiple products was amazing. Before going to RBM North, we went to some other dealership who just brushed us off and was so arrogant answering questions as if we were supposed to have known everything before going there. But Nick was very nice to work with and wasn't pushy at all. He let us explore into other brand luxury cars and come to a decision at our pace. He worked with us to get the best deal possible in making this a sale!! I will definitely refer my family and friends to buy their car at RBM and specially work with Nick! We truly appreciate Nick's help in choosing the right car for us. I highly recommend RBM North to everyone!! More

On April 19th, we purchased our second Mercedes from RBM of Atlanta North. Both times David Wang was our sales person – the second time coordinated with Andy Sayers. They are the best car salesmen we have e of Atlanta North. Both times David Wang was our sales person – the second time coordinated with Andy Sayers. They are the best car salesmen we have ever worked with. David Wang is extremely helpful and honest as is Andy. I hate knowing that we need a new car, but twice now RBM North has made the experience pleasant. This second time we walked into the dealership without having a clear idea of what model we were looking for, and we ended up purchasing an ML350 after working with David and Andy. The ML350 is perfect for our needs and very fun to drive. If you are in the market for a new or used Mercedes, you should visit this location. David and Andy will definitely make buying a new car a pleasant experience for you. Thanks Guys! More

We had a great experience with our purchase. Bill Favini not only responded to my email inquiry in a timely manner, but stayed late to allow us to test drive and answer all our questions. The service and ca not only responded to my email inquiry in a timely manner, but stayed late to allow us to test drive and answer all our questions. The service and care was a big part our decision to choose RBM North. More

My wife and I were considering a new small SUV to replace a currently owned vehicle. We decided to visit RBM North with no prior discussions about choosing a Mercedes-Benz or RBM. We were greeted by Fabian T a currently owned vehicle. We decided to visit RBM North with no prior discussions about choosing a Mercedes-Benz or RBM. We were greeted by Fabian Tafur upon our arrival, and over the next few hours he provided the courteous and knowledgable sales information that we expect when considering a luxury vehicle like M-B. Fabian not only described the features and options available to the ML 350, but made sure we were able to experience the differences first-hand by allowing us to test drive several models (gasoline and diesel). When we returned several days later to complete our purchase, Fabian and the finance staff stayed after hours to ensure we were able to drive our new vehicle home that evening. Again, when providing financing options RBM carefully and accurately explained the options so that we were well-informed. During the process, Fabian kept in contact with us but was not pressuring us for a sale in any way. It was refreshing to work with someone who wanted to be certain that we had everything we needed to make an informed decision. More