
RBM of Alpharetta
Alpharetta, GA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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This was one of the most pleasurable experiences I have had buying a car. Joe Ydunate was my salesperson and he was very curtious and proffesional. Joe really went the extra mile and worked overtime so I c had buying a car. Joe Ydunate was my salesperson and he was very curtious and proffesional. Joe really went the extra mile and worked overtime so I could drive away that day. I can say it was worth the 4hr drive and I will be a repeat customer. More
My wife and I went to your other dealership and we were treated like second rate customers. They even asked if we could afford to buy the car, this occurred a couple of months ago. When we came to RBM of A treated like second rate customers. They even asked if we could afford to buy the car, this occurred a couple of months ago. When we came to RBM of Atlanta - North, we were treated with respect and courtesy. While my wife and were walking around the lot, Mr.Younis, came up to us and asked if he could be of service to the both of us. He left and we were ready to talk to someone we went and found him; this was great not to be hassled. Mr. Younis showed us the cars we were interested in, and took us for test drives. He explained the differences in the cars so that not only I understood, but my wife understood also and she is not mechanically inclined. When it was time to buy the car, Mr. Younis and Ms Thompson, walked us through all the paper work and all the figures to purchase the new car. By the way, one thing I have left out and that is that Mr. Younis noticed that I am a USAA member and we received even a better discount due to Mr.Younis's due diligence. This was our first Mercedes and these two people were absolutely fantastic and did an outstanding job. I am sure we will be buying another Mercedes in the year or two. We will be telling our friends about your dealership and your fantastic employees. Best regards, Ric and Pat Allen More
Excellent sales personnel with Bill Favini, no hard pressure sales tactics,very informative, willing to answer any question and relatively easy to deal with (I always want more money in my pocket). RBM pressure sales tactics,very informative, willing to answer any question and relatively easy to deal with (I always want more money in my pocket). RBM of North Alpharetta is an extremely nice facility with a "laid back" atmosphere that makes you feel very welcome as a potential customer. I would not hesitate to recommend the RBM dealership to my family and friends and would certainly steer them in Bill's direction. Regards, Tony Reed More
I chose to buy from RBM because of the Mercedes reputation. I bought a used 2008 Saturn. There was a minor problem that surfaced 1 week after the purchase. They took care of the cost despite their reputation. I bought a used 2008 Saturn. There was a minor problem that surfaced 1 week after the purchase. They took care of the cost despite their being no warranty. I highly recommend working with Joe ( a top notch and friendly salesman). More
What an amazing positive experience - best car buying process *ever*. I knew what I wanted, walked in the dealership, and met Joe. One of the most straightforward salespeople I've ever met. He found m process *ever*. I knew what I wanted, walked in the dealership, and met Joe. One of the most straightforward salespeople I've ever met. He found my car out of state in about 15 minutes; I worked with Sharon to get the deal hammered out, and my car arrived about a week later. Both Joe and Diane took their time to make sure I understood the car and all it's bells and whistles. Joe took care of a couple things without my having to ask, and Sharon was a very straightforward Financial Manager who did not pull any punches. I went to two other dealers in Atlanta, and this one is more than an hour from my house - but it was worth the drive. I would NEVER recommend anyone but RBM of Atlanta North. They took care of me and made the process easy and painless. Thanks Joe! Thanks Sharon! :) More
David Wang provided me with excellent professional service. He knew exactly what I wanted and needed. He made buying a car simple and easy. I highly recommend David Wang when buying a new or used car, service. He knew exactly what I wanted and needed. He made buying a car simple and easy. I highly recommend David Wang when buying a new or used car, he is knowledgeable and caring. David wanted to make sure as a single female that I was in a car that was reliable and cost effective to maintain, yet put he me in a stylish affordable vehicle. More
I have been working with both Bill and Teresa for a couple of years now. Both have been extremely helpful in addessing questions and issues, but primarily they are focused on Customer Service. It is s couple of years now. Both have been extremely helpful in addessing questions and issues, but primarily they are focused on Customer Service. It is such a pleasure to find a business and its personel that have not forgotten that Customer Service is the number one value that you can provide. It is always appreciated, remembered and fosters loyalty. Richard Turner More
the most plesant car trade i have ever had and good service on my older benz as well. they have learned how to treat a customer! service on my older benz as well. they have learned how to treat a customer! More
Bill Favini and RBM North Mercedes-Benz of Atlanta have gained my trust and confidence for car buying now and in the future. I began my new vehicle search online and was then referred to sales specialist gained my trust and confidence for car buying now and in the future. I began my new vehicle search online and was then referred to sales specialist Bill Favini. It was a pleasure working with Bill. Bill quickly located and quoted a price for my 2011 GL450 Blk/Blk w/ Appearance Pkg and Rear Entertainment. After comparison shopping, it was clear that RBM North offered the best price. The purchase transaction and vehicle delivery was quick and easy. My wife also raved about the great service and attention to detail that we received at RBM North. I have already decided that I will return to Bill at RBM North for my next vehicle purchase. More