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RBM of Alpharetta - Service Center

Alpharetta, GA

4.7
371 Reviews

371 Reviews of RBM of Alpharetta - Service Center

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February 11, 2020

Consistent Exceptional Service. Never a disappointing trip. I am always pleased and delighted. Fast check in and out. Greeters are courteous and professional. Thumbs Up. RBM of Alpharetta ROCKS‼️ More

by Trish
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Feb 19, 2020 -

RBM of Alpharetta responded

Thank you very much Trish! RBM of Alpharetta truly appreciates the wonderful review. We wish you all the best! Happy driving, RBM of Alpharetta

February 11, 2020

Great Customer Service....I've had my car serviced twice with Steve Byrd at RBM Alpharetta and both times was smooth and pleasant experience. Great job...!!! More

by mmyers419
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Feb 19, 2020 -

RBM of Alpharetta responded

Thank you very much mmyers419! We are thrilled to hear that Steve provided you with the high quality service you deserve. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

February 08, 2020

Told my engine mounts were collapsed..$2,050..THEY WERE NOT! Took my car as always to RBM Alpharetta for service. Was called and told on my 46,000 mile SUV the engine mounts were totally collapsed! Was suspic More

by Rip
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

RBM of Alpharetta responded

Hi Rip - We'd like to address the details of your claim. Please reach out to Craig Beauchamp, our Service Manager, at 678-637-2333 so we can make things right. Thank you!

January 25, 2020

Service for my Mercedes over the past 4 years. Steve Byrd is my Service representative and he is fantastic. He is very responsive, caring, honest and professional. My car is a 2003 and he has kep More

by Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Jan 25, 2020 -

RBM of Alpharetta responded

Thank you, Jan, for your continued business! We hope that Steve and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

January 24, 2020

Steve Byrd at RBM is great. He is very professional and has a pleasing personality. His work is effective, and efficient. I enjoyed doing business with Steve! More

by tamariahawkins
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Jan 24, 2020 -

RBM of Alpharetta responded

Thank you, tamariahawkins. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Steve could provide you with a delightful service experience. Happy driving! Sincerely, RBM of Alpharetta

January 22, 2020

Steve Byrd always handles my service requests professionally and in a timely matter. He is always attentive to my cars needs. He makes sure i have a loaner when More

by afp4014
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Jan 23, 2020 -

RBM of Alpharetta responded

Thank you for your business afp4014! We hope that Steve and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

January 22, 2020

Steve Byrd at RBM of Alpharetta is easy to get in touch with. He also lets me know what I need done on my car and cost. He is very friendly and accommodating. I’ve had a fantastic experience with the w More

by agiles2701
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Byrd
Jan 23, 2020 -

RBM of Alpharetta responded

Thank you agiles2701 for the wonderful review. We are pleased to hear that Steve took excellent care of you on your visit. Your 100% satisfaction is our priority. Sincerely, RBM of Alpharetta

January 15, 2020

Steve Byrd at RBM of Atlanta was prompt and took care of the service I needed on my car very well. Excellent service. Thank you More

by Bill
Recommend Dealer
Yes
Employees Worked With
Steve byrd
Jan 15, 2020 -

RBM of Alpharetta responded

Thank you Bill for your business! We hope that Steve and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Happy Driving. Sincerely, RBM of Alpharetta

January 09, 2020

Steve Byrd at RBM Alpharetta are top notch. They worked me in with a loaner even though the website lost my appointment and kept me informed throughout. More

by rpxtreme
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Jan 10, 2020 -

RBM of Alpharetta responded

Hello, rpxtreme We are thrilled to hear Steve provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

January 08, 2020

Great Service at RBM. Specifically, Steve Byrd in service and support department at RBM was 1st class in helping me with getting my airbags ( factory recall ) replaced in a timely manner with excellent commu More

by Michael
Recommend Dealer
Yes
Employees Worked With
Steve Byrd, Melissa Denewellis
Jan 10, 2020 -

RBM of Alpharetta responded

Hello, Michael. We are thrilled to hear that Steve provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

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