RBM of Alpharetta - Service Center

Kim Cates at RBM Alpharetta is the best service advisor I have ever worked with. Over the years (more than 10 years) she had earned my complete trust. Kim along with her team has helped keep my vehicles in have ever worked with. Over the years (more than 10 years) she had earned my complete trust. Kim along with her team has helped keep my vehicles in top running order. I trust her when she tells me that a service or part is needed. Thanks Kim. More

Kim Cates has been our service adviser for many years. She goes above and beyond each and every time. A joy to work with and the reason we cone to RBM. She goes above and beyond each and every time. A joy to work with and the reason we cone to RBM. More

Steve Byrd has always been so helpful with service of car. He always explains everything that will be done and the cost. Always goes over and beyond for me. Highly recommend him. Thanks Steve ! car. He always explains everything that will be done and the cost. Always goes over and beyond for me. Highly recommend him. Thanks Steve ! More

I always service my Mercedes at this location. Quick, high quality service, attention to details, great professionals. Special thanks to service advisor Andrei Bucatari who always goes an extra mile for high quality service, attention to details, great professionals. Special thanks to service advisor Andrei Bucatari who always goes an extra mile for a client. More

Melissa is a dream to work with She is personable, knowledge, has a great attitude and makes the entire service experience pleasurable. She always makes me feel comfortable and has She is personable, knowledge, has a great attitude and makes the entire service experience pleasurable. She always makes me feel comfortable and has helped me throughout every service visit with a smile. More

Awesome experience with Steve on the service. He is very helpful and fixed all the issues. Completely satisfied with the overall experience. Will recommend to others as well helpful and fixed all the issues. Completely satisfied with the overall experience. Will recommend to others as well More

Excellent service department, Steve Byrd is great at his job! Every visit I am greeted promptly, feel he really listens to my concerns and is knowledgeable about how to address the problem. I Never have to job! Every visit I am greeted promptly, feel he really listens to my concerns and is knowledgeable about how to address the problem. I Never have to wait long and He provides excellent communication throughout . Highly recommended! More

Outstanding service I had my first service appointment for my new car. This is my first time as a service customer at this location. The process was very smooth. Every em I had my first service appointment for my new car. This is my first time as a service customer at this location. The process was very smooth. Every employee was genuinely nice and I was very comfortable asking questions. Andrei Bucatari was my service advisor. He is very knowledgeable and very nice too! He will be my future service advisor. This location is great and the facilities are really nice. Very pleased with the entire experience! More

Great Service, Always Accommodating Carl Denton always takes great care of us. He gives good advice and is very mindful of the costs. We have been seeing him for several years. Althou Carl Denton always takes great care of us. He gives good advice and is very mindful of the costs. We have been seeing him for several years. Although RBM is far from our house, it is worthwhile to drive the distance to be able to work with him. More

Dealer has more work to do than time to do it. My GLC B4 check required an overnight stay ( I did have a free loaner). The work appeared to be done well. check required an overnight stay ( I did have a free loaner). The work appeared to be done well. More