RBM of Alpharetta - Service Center

Great Service from Andrei Bucatori I recently went in for an emissions test and Andrei worked with his team to identify the possible reason why my car didn't pass emissions. Instead of I recently went in for an emissions test and Andrei worked with his team to identify the possible reason why my car didn't pass emissions. Instead of simply sending me home, he worked with his colleague to find out if there was a simple cause to the failure. He identified that I had a loose cap under the hood that could have effected the pressure. Long story short, most service areas would have made this a reason to charge me a ridiculous service fee and he did not. RBM, does an excellent job finding employees that focus on the customer and not just over charging to make money. Thanks Andrei! More

Express Service Normal A Service. Made express appointment. Everything went well.Waiting area very comfortable with Wi-Fi and coffee. Joseph gave me frequent updates Normal A Service. Made express appointment. Everything went well.Waiting area very comfortable with Wi-Fi and coffee. Joseph gave me frequent updates re status. More

The Best or Nothing! RBM of Alpharetta is simply the best! I have been a customer of RBM for over 10 years. I receive the best customer service from the best service manag RBM of Alpharetta is simply the best! I have been a customer of RBM for over 10 years. I receive the best customer service from the best service manager Carl Denton! I receive absolutely the best sales service from Dan Berry. I have purchased three cars from Dan Berry and again it is the best of the best!! I have never had such an easy purchasing experience. Thanks Dan! Thank you RBM!!! More

Excellent Service Steve Byrd Steve is very professional and helpful as always!All problems were solved. I had an excellent experience with the RBM of Alpharetta Service Department Steve is very professional and helpful as always!All problems were solved. I had an excellent experience with the RBM of Alpharetta Service Department. I highly recommend this dealer! More

Normal expensive MB service Great service but overpriced. Time to find a local shop in the future. The shop rate is too high and the parts are too high. Great service but overpriced. Time to find a local shop in the future. The shop rate is too high and the parts are too high. More

Express Service Flat Tire Two weeks ago I had a service appointment for that included a new tire on the right rear. Today, I came out of work and driving home the tire pressure Two weeks ago I had a service appointment for that included a new tire on the right rear. Today, I came out of work and driving home the tire pressure red warning flashed up and sure enought, the new right rear tire was going flat. Luckily, I was near the dealership, and drove right there at 5pm. Joseph took great care of me right away and I had a new tire on and was out the door by 5:55pm. All employees gave me a great experience in a stressful situation during rush hour no less. More

Excellent Service I have been going here since 2008 and always have a pleasant experience. Staff very professional and repairs and/or scheduled maintenance always to m I have been going here since 2008 and always have a pleasant experience. Staff very professional and repairs and/or scheduled maintenance always to my satisfaction. My 2008 S-Class has not been serviced anywhere but RBM-Alpharetta. First time I have met with Joe. He was very thorough and explained everything in detail. More

Excellent service department Joseph Stieren is my service adviser. Since my purchase of my SLC 43 AMG vehicle in March, he has been absolutely outstanding. RBM of Alpharetta has Joseph Stieren is my service adviser. Since my purchase of my SLC 43 AMG vehicle in March, he has been absolutely outstanding. RBM of Alpharetta has a jewel in Joseph and I am fortunate to have him as my advisor. More