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371 Reviews of RBM of Alpharetta - Service Center
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June 17, 2022
I have had to bring my car into service for different problems over the past weeks. Jeff Corey is my service advisor. Jeff quickly reacted to my frustration and problems. He demonstrated true concern for problems over the past weeks. Jeff Corey is my service advisor. Jeff quickly reacted to my frustration and problems. He demonstrated true concern for my satisfaction. Jeff is extremely knowledgeable and professional. I am very glad he is my advisor! More
by swearingen pk
Employees Worked With
Jeff Correy
June 17, 2022
I have known Andre Bucatari for almost four years. Andre combines knowledge, professionalism, attention to detail, kindness, and a willingness to do whatever is necessary to take care of a customer to Andre combines knowledge, professionalism, attention to detail, kindness, and a willingness to do whatever is necessary to take care of a customer to make him, by far, the best service advisor I’ve ever worked with. Whether dealing with a simple issue or a more complex one, Andre gets the job done. One of the things about Andre and RBM of Alpharetta that is important to me is that they make you feel like you’re part of a family. I cannot stress how reassuring it is to have Andre and RBM of Alpharetta working to take care of all my automotive needs. More
by Thor Stensland
Employees Worked With
June 14, 2022
Steve Byrd at RBM of Alpharetta Had my car done and completed in great time. Great customer service and the price for the repairs was fair market value. If you need your Mercedes treated right RBM and completed in great time. Great customer service and the price for the repairs was fair market value. If you need your Mercedes treated right RBM and Steve is where you want to take it. this is the place . Thank you Steve for changing my mind about car dealerships service department. More
by majorjackson
Employees Worked With
Steve Byrd
June 14, 2022
This is our second Mercedes SUV from RBM of Alpharetta. Steve Byrd has been our goto guy for service, and would highly recommend the dealership and Steve for your service. Steve Byrd has been our goto guy for service, and would highly recommend the dealership and Steve for your service. More
by tc
June 11, 2022
I did not receive an email to Rate my most recent service. My Advisor is Tobias Gilmore and on my last 2 Services I would rate him 5 stars. Both services were new to RBM of Alpharetta with the instal service. My Advisor is Tobias Gilmore and on my last 2 Services I would rate him 5 stars. Both services were new to RBM of Alpharetta with the install of required Hermes Communication module and then the new over the air navigation map new update that required service department update per corporate recommendation. Excellent service and communication with Tobias was excellent On Another issue. RBM needs to take the initiative with dealerrater And add Tobias to service center of RBM of Alpharetta. Thank you again for job well done Larry Allen More
by lj_allen@me.com
Employees Worked With
Tobias Gilmore
May 25, 2022
Very responsive and thoughtful service representatives. Another very good experience with this dealership from scheduling to execution. Another very good experience with this dealership from scheduling to execution. More
by Davidblevendusky
Employees Worked With
May 20, 2022
Overall, the dealership is run professionally and certainly caters to people who demand and expect quality service and attention. Andrei is no exception to that standard. Top quality dealership and certainly caters to people who demand and expect quality service and attention. Andrei is no exception to that standard. Top quality dealership and staff. More
by Nfici
Employees Worked With
May 05, 2022
I received a notice from Mercedes Benz to install the Augmented Reality control Module and scheduled an appointment with Steve Byrd. The installation was excellent and very fast. Steve is very professi Augmented Reality control Module and scheduled an appointment with Steve Byrd. The installation was excellent and very fast. Steve is very professional and highly efficient and easy to work with. Look forward to working with Steve again when Mercedes Benz delivers the missing Hermes Communication Module for our 2021 GLE300 SUV. More
by lj_allen@me.com
Employees Worked With
Steve Byrd, Steve Byrd
May 05, 2022
SteveByrd is without a doubt the Best service representative in the industry. I have complete faith in dealing with Steve and have done so for over 15 years-none no better!! representative in the industry. I have complete faith in dealing with Steve and have done so for over 15 years-none no better!! More
by Charliebrown2605
Employees Worked With
Steve Byrd
