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RBM of Alpharetta - Service Center

Alpharetta, GA

4.7
371 Reviews

371 Reviews of RBM of Alpharetta - Service Center

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June 17, 2022

I have had to bring my car into service for different problems over the past weeks. Jeff Corey is my service advisor. Jeff quickly reacted to my frustration and problems. He demonstrated true concern for More

by swearingen pk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Correy
June 17, 2022

I have known Andre Bucatari for almost four years. Andre combines knowledge, professionalism, attention to detail, kindness, and a willingness to do whatever is necessary to take care of a customer to More

by Thor Stensland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2022

Steve Byrd did a great job of ensuring my vehicle was in great shape after servicing. More

by Okonkwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
June 14, 2022

Steve Byrd at RBM of Alpharetta Had my car done and completed in great time. Great customer service and the price for the repairs was fair market value. If you need your Mercedes treated right RBM and More

by majorjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
June 14, 2022

This is our second Mercedes SUV from RBM of Alpharetta. Steve Byrd has been our goto guy for service, and would highly recommend the dealership and Steve for your service. More

by tc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Byrd
June 11, 2022

I did not receive an email to Rate my most recent service. My Advisor is Tobias Gilmore and on my last 2 Services I would rate him 5 stars. Both services were new to RBM of Alpharetta with the instal More

by lj_allen@me.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tobias Gilmore
May 25, 2022

Very responsive and thoughtful service representatives. Another very good experience with this dealership from scheduling to execution. More

by Davidblevendusky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

RBM of Alpharetta responded

Thank you, Davidblevendusky, for the wonderful review. We are pleased to hear that Andrei took excellent care of you during your visit. We appreciate you taking the time to share another great experience with us! Happy driving, RBM of Alpharetta

May 20, 2022

Overall, the dealership is run professionally and certainly caters to people who demand and expect quality service and attention. Andrei is no exception to that standard. Top quality dealership and More

by Nfici
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

RBM of Alpharetta responded

Hello, Nfici! We are thrilled to hear that Andrei provided you with the high-quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

May 05, 2022

I received a notice from Mercedes Benz to install the Augmented Reality control Module and scheduled an appointment with Steve Byrd. The installation was excellent and very fast. Steve is very professi More

by lj_allen@me.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd, Steve Byrd
May 09, 2022 -

RBM of Alpharetta responded

Hello, Lj_allen@me.com! We are so glad to hear that Steve provided you with the outstanding service you deserve. Thank you for taking the time to share your wonderful experience with us. We wish you all the best and happy driving! Sincerely, RBM of Alpharetta

May 05, 2022

SteveByrd is without a doubt the Best service representative in the industry. I have complete faith in dealing with Steve and have done so for over 15 years-none no better!! More

by Charliebrown2605
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
May 09, 2022 -

RBM of Alpharetta responded

Hello, Charliebrown2605! We are delighted to hear that Steve provided you with the best service possible. Thank you for taking the time to share your positive experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

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