RBM of Alpharetta - Service Center

My 5 Star rating is for the Service Dept. and in particular my Service Advisor, Steve Byrd for providing Exceptional Customer Service and in particular my Service Advisor, Steve Byrd for providing Exceptional Customer Service More

I’ve been having both my Mercedes vehicles serviced with RBM of Alpharetta for several years now. Steve Byrd has been my service advisor and I cannot say enough good things about both him and the dealership RBM of Alpharetta for several years now. Steve Byrd has been my service advisor and I cannot say enough good things about both him and the dealership. More

Steve Byrd is my service agent. He has been my advisor for many years. I bring both of my Mercedes’ to him. He adds value to each visit. I know everyone says don’t take you auto to He has been my advisor for many years. I bring both of my Mercedes’ to him. He adds value to each visit. I know everyone says don’t take you auto to a dealership, but I say you should. I am very satisfied with the dealership and my service advisor, Steve Byrd. He has taken very good care of my mercedes and me. More

Great service phenomenal service consultant Job done perfectly and car delivered clean And on time perfectly and car delivered clean And on time More

Steve Bryd in the service department was very helpful in getting my Mercedes GLE 43 AMG a part from Germany and expedited my service. He gave me a nice loaner to use in the meantime Thank you Steve!. getting my Mercedes GLE 43 AMG a part from Germany and expedited my service. He gave me a nice loaner to use in the meantime Thank you Steve!. More

Steve Byrd at RBM Alpharetta handled our recent service on our GLE 350. He made it so easy to have my part replaced as soon as we learned it had come in from Germany. Thanks, Steve, for getting this resolv on our GLE 350. He made it so easy to have my part replaced as soon as we learned it had come in from Germany. Thanks, Steve, for getting this resolved so quickly. More

I received Friendly and excellent service. My car was ready on time. No problem getting a loaner car, My car was ready on time. No problem getting a loaner car, More

I’m always impressed with RBM service from when i arrive to pickup. They are courteous and responsive to my car’s repairs. Steve Byrd my Service Representative always accommodates my needs and is most effic to pickup. They are courteous and responsive to my car’s repairs. Steve Byrd my Service Representative always accommodates my needs and is most efficient in understanding what is needed. Thank you all at RBM! More

always a great experience. .......honest, thorough and very quick.......and quite reasonable for the quality of the car! Thanks RBM! .......honest, thorough and very quick.......and quite reasonable for the quality of the car! Thanks RBM! More

Very easy to work with. The service is promptly completed and the staff are friendly and professional. The service is promptly completed and the staff are friendly and professional. More