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RBM of Alpharetta - Service Center

Alpharetta, GA

4.9
360 Reviews

360 Reviews of RBM of Alpharetta - Service Center

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May 03, 2022

I’ve been having both my Mercedes vehicles serviced with RBM of Alpharetta for several years now. Steve Byrd has been my service advisor and I cannot say enough good things about both him and the dealership More

by Merclover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

RBM of Alpharetta responded

Hello, MERCLOVER! We are thrilled to hear that Steve provided you with the high-quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

May 03, 2022

Steve Byrd is my service agent. He has been my advisor for many years. I bring both of my Mercedes’ to him. He adds value to each visit. I know everyone says don’t take you auto to More

by MLShaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

RBM of Alpharetta responded

Thank you, MLSHAVER, for your continued loyalty and your kind words! We are so glad to hear that Steve provides you with outstanding service every time! Thank you for taking the time to share your experience with us. Sincerely, RBM of Alpharetta

May 03, 2022

Great service phenomenal service consultant Job done perfectly and car delivered clean And on time More

by Adib Khoury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

RBM of Alpharetta responded

Thank you for your kind words about RBM of Alpharetta! We are so thrilled to hear that Steve has provided you with the excellent service you deserve! We wish you all the best! Sincerely, RBM of Alpharetta

May 03, 2022

Steve Bryd in the service department was very helpful in getting my Mercedes GLE 43 AMG a part from Germany and expedited my service. He gave me a nice loaner to use in the meantime Thank you Steve!. More

by cherdf48
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

RBM of Alpharetta responded

Thank you, CHERDF84! We are so grateful for your kind words. We are absolutely delighted to hear that Steve has provided you with outstanding service. Your 100% satisfaction is our number one priority. We wish you all the best! Sincerely, RBM of Alpharetta

May 03, 2022

Steve Byrd at RBM Alpharetta handled our recent service on our GLE 350. He made it so easy to have my part replaced as soon as we learned it had come in from Germany. Thanks, Steve, for getting this resolv More

by GoodFortune
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

RBM of Alpharetta responded

Thank you so much for the wonderful review! We are grateful you took the time to share your experience with us. We are delighted to hear that Steve gave you outstanding service. Best wishes, RBM of Alpharetta

April 07, 2022

I received Friendly and excellent service. My car was ready on time. No problem getting a loaner car, More

by Bern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

RBM of Alpharetta responded

Thank you, Bern. We really appreciate the kind words. We're delighted to hear that Steve could provide you with friendly and high quality service. Your 100% satisfaction is our priority. Happy driving! Sincerely, RBM of Alpharetta

April 07, 2022

I’m always impressed with RBM service from when i arrive to pickup. They are courteous and responsive to my car’s repairs. Steve Byrd my Service Representative always accommodates my needs and is most effic More

by tmmccarthy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Ratajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

RBM of Alpharetta responded

Thank you very much, TMMCCARTHY1! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Steve took excellent care of your car and provided you with such high quality service! Happy driving, RBM of Alpharetta

March 14, 2022

always a great experience. .......honest, thorough and very quick.......and quite reasonable for the quality of the car! Thanks RBM! More

by Tdankworth1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

RBM of Alpharetta responded

Hello, Tdankworth! We are thrilled to hear that Steve and the rest of our service department provided you with the honest, thorough, quick and high-quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

February 22, 2022

Very easy to work with. The service is promptly completed and the staff are friendly and professional. More

by Wbmart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

RBM of Alpharetta responded

Thank you for your kind words! We are so glad to hear that Steve and the rest of our team at RBM of Alpharetta took excellent care of you during your visit! We wish you all the best! Sincerely, RBM of Alpharetta

February 17, 2022

I've been dealing with this dealership for the last 8 years I've been totally satisfied with the service and overall my salesperson David very helpful and us purchasing numerous cars. More

by jfpmax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wang
Feb 17, 2022 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business for the past 8 years! We hope that David, Andrei and Roberto and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Happy driving, RBM of Alpharetta

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