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RBM of Alpharetta - Service Center

Alpharetta, GA

4.7
371 Reviews
Call Service Center (678) 637-2333

371 Reviews of RBM of Alpharetta - Service Center

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December 17, 2021

Steve Bayrd of RBM of Alpharetta was wonderful, courteous and helpful. Kept me updated and informed and got me out timely More

by Auk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Report | Print
Dec 17, 2021 -

RBM of Alpharetta responded

Hello! We are thrilled to hear that Steve provided you with the high-quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

December 03, 2021

They are always very helpful and Steve Byrd always tries to do what I need him to More

by Higgyb54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Report | Print
Dec 03, 2021 -

RBM of Alpharetta responded

Thank you for taking the time to share your experience with us! We are delighted to hear that Steve provided you with the high quality service you deserve! We wish you all the best! Sincerely, RBM of Alpharetta

December 02, 2021

I feel they are always fair and do not do unnecessary work just to increase the invoice More

by karenjmiles45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Report | Print
December 01, 2021

Always a good experience from sales and service. Steve Byrd has always helped me get great service especially on tires and fixing rim “boo-boos” More

by Walpilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Report | Print
Dec 02, 2021 -

RBM of Alpharetta responded

Hello! We are thrilled to hear that Steve provided you with the high-quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

November 24, 2021

Andrei is always amazing and very patient. I would recommend him to anyone looking for a great Service Advisor! More

by Rubina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2021 -

RBM of Alpharetta responded

Thank you very much, Rubina! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Andrei took excellent care of your vehicle! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

November 17, 2021

I always have received outstanding service and attention from Steve Byrd at RBM of Alpharetta Mercedes dealership. More

by Buckeye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Report | Print
Nov 23, 2021 -

RBM of Alpharetta responded

Hello, Buckeye! We are thrilled to hear that Steve provided you with the high-quality experience you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

November 15, 2021

I have received excellent customer service from both sales and service at RBM. Hats off to Bill Favini and Jeff Corey for all their assistance. More

by teri1beach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2021 -

RBM of Alpharetta responded

Thank you for your kind words and business! We hope that Bill, Jeff, and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

November 14, 2021

This was my first Mercedes service experience. Steve Byrd was excellent and the service was great! More

by GMB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Report | Print
Nov 17, 2021 -

RBM of Alpharetta responded

Thank you GMB! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Steve could provide you with a great service experience. Best wishes, RBM of Alpharetta

November 13, 2021

Excellent attention to resolving specific needs. Very attentive to customer satisfaction. Follow up was addressed to ensure expectations were met. More

by Frperry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Report | Print
Nov 17, 2021 -

RBM of Alpharetta responded

Thank you! We greatly appreciate the wonderful review. Happy driving! Sincerely, RBM of Alpharetta

November 05, 2021

I was extremely pleased with my service manager Steve Byrd as I stopped by on Saturday to have my headlight replaced. Steve recognized me as I drove up and immediately came out to assist. He advised woul More

by Cynthia Carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Report | Print
Nov 06, 2021 -

RBM of Alpharetta responded

Thank you, Cynthia Carter, for the kind words about our service department. We are delighted to hear that Steve was able to provide you with enjoyable, efficient service. Thank you for taking the time to share your thoughts with us, and we look forward to seeing you again in the future. Happy driving, RBM of Alpharetta

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