RBM of Atlanta

Wow... we used to be Atlanta Classic Cars customers and after buying a very expensive car and being thoroughly disgusted with their service department we decided to switch over to RBM from a TrustDale reco after buying a very expensive car and being thoroughly disgusted with their service department we decided to switch over to RBM from a TrustDale recommendation. Jerry Peek (sales representative) and Robert (Sales Manager) were very professional and great to work with. They went out of their way to make a deal happen on a 2012 ML350... a car they didnt even have on the lot. They were even willing to honor a TrustDale coupon voucher AFTER the deal had already been negotiated. Not only will we get our new car serviced by them, but I will continue getting our '09 S550 serviced by them as well. After the first service experience with them this past week, i am bewildered at the world of difference between my experience at an uncaring and nickeling and diming service center and RBM's super professional, hospitable service center. James was very professional in getting a laundry list of things taken care of for me all the while keeping me updated on the status while being provided a very nice loaner vehicle. Their prices were very very very competitive as I had done my comparison shopping before going in to pick up the vehicle, so they are certainly not out to break the bank. In addition, the service manager was more than accommodating and extremely pleasant to work with. I am very satisfied and very happy that I have switched over to a family-atmosphere dealership that seems to care about us rather than treating us like a number. Take it from someone who is willing to drive an hour... this is a dealership of genuine excellence! More

This was my first time visiting RBM of Atlanta. It was a great experience. Charlie was very friendly and made you feel like family. He works with you and makes sure that you are satisfied with your car and great experience. Charlie was very friendly and made you feel like family. He works with you and makes sure that you are satisfied with your car and the dealership. I have owned a Mercedes for 5 years and I wouldn't want to go anywhere else. They are the best. I would recommend this dealership and Charlie to anyone I know that wants to buy a car. More

Steve was great to work with. He answered all our questions via phone, email, and in person. We had a great experience and would highly recommend Steve and RBM Atlanta to any one in the market for a questions via phone, email, and in person. We had a great experience and would highly recommend Steve and RBM Atlanta to any one in the market for a new or used Mercedes. The showroom was spectacular and all staff were pleasant and helpful. More

SHUPAK was truly the best. He spent over 3 hours with my wife and I on a Saturday for our first visit, and then another 2 hours with us on Monday to close the deal. He was the complete opposite of what mos wife and I on a Saturday for our first visit, and then another 2 hours with us on Monday to close the deal. He was the complete opposite of what most folks think of as a car salesman - he was genuinely concerned about our wants and needs, never once pushing us towards something that wasn't for us and never once pushing us to make a quick deal. I now know why so many Mercedes drivers are both Mercedes drivers for life and RBM buyers for life - the experience was truly enjoyable and I'm already excited to get back in there after my lease expires to check out the next crop. Thanks to Steve, I'm in a beautiful car and really feel great about it. Not only that, I have the utmost confidence that every prospective buyer who meets with Steve will feel the same way I do. More

This was the second vehicle I have bought from RBM and Eric Koenigsberg. The initial purchase 7 years ago was exceptional, so when I decided to look at MBs again, I naturally thought of RBM and Eric. Wh Eric Koenigsberg. The initial purchase 7 years ago was exceptional, so when I decided to look at MBs again, I naturally thought of RBM and Eric. When I arrived, it was as if I had seen him just yesterday. He remembered me and my family. It was like finding an old friend. He listened to my wants and needs, and we found the perfect car. The selection was plentiful; I knew exactly what I wanted; and it was there on the lot. Throughout the buying process, Eric was very professional and exceptionally helpful. The car has been exactly what I envisioned, and Eric has been there all along to help me learn all about the car's many features. Any time I have a question, I just call or email Eric, and he immediately responds with answers to my question. You cannot get any better than that before, during, or after the sale. I highly recommend RBM and Eric Koenigsberg to anyone looking for a Mercedes, for a professional sales ally, and for a spectacular dealership. More

Bob Christen has been our service advisor for years. We trust him to recommend only the repairs needed. He is professional and knowledgeable about the service that we need to keep our Mercedes safe to dri trust him to recommend only the repairs needed. He is professional and knowledgeable about the service that we need to keep our Mercedes safe to drive. We feel that Bob is there to help us. We feel that we are valued customers at RBM of Atlanta. The price for the service has always been fair. We would recommend this dealership to our family and friends. Roy and Janice Hasty More

Bob Christen (service advisor) was extremely helpful and courteous during my recent visit to RBM. It was questionable whether my car could be repaired while I waited but his diligence paid off and I was in courteous during my recent visit to RBM. It was questionable whether my car could be repaired while I waited but his diligence paid off and I was in and out within 2 hours. Bob kept me informed of the status of my repair on several occasions. Beyond the outstanding service he performed, it was a pleasure to work with him and get to know him. William Hughes More

I have probably purchased over 15 autos in my life . I can honestly say that this was the best experience including before, during and after purchase.I would consider purchasing another Mercedes just beca can honestly say that this was the best experience including before, during and after purchase.I would consider purchasing another Mercedes just because of the dealer. The people have been outstanding. More

I've purchased many vehicles over the years. Purchasing this Benz with the help of Steve Edwards was the most friendly and easy auto purchase I've ever experienced. He really means it when he says he will this Benz with the help of Steve Edwards was the most friendly and easy auto purchase I've ever experienced. He really means it when he says he will work with you to arrive at the final details that are agreeable to both parties. Also, he was very helpful with the transition from the trade-in vehicle to the purchased vehicle. He demonstrated and explained many of the features and controls of the purchased vehicle and answered questioned. It is easy to see why he has been Salesman of the Year so many times. He really is an A-1 Salesman! More

Gerry continues to be a very knowledgable proffessional. He once again made our experience very pleasurable, I would not hesitae to recomend Gerry and RBM to anyone. He once again made our experience very pleasurable, I would not hesitae to recomend Gerry and RBM to anyone. More