RBM of Atlanta

I recently purchased my new 2027 Mercedes-Benz GLE 450 from RBM of Atlanta, and I couldn't have been more pleased with my experience working with Taylor Key! From my very first email asking whether the from RBM of Atlanta, and I couldn't have been more pleased with my experience working with Taylor Key! From my very first email asking whether the dealership would be receiving this model, Taylor was incredibly responsive, knowledgeable, and helpful. He handled my order and kept me informed every step of the way. What impressed me most was his outstanding communication. I never had to wonder what was happening because Taylor consistently followed up and kept me in the loop throughout the entire process. When I arrived to pick up my new Mercedes, Taylor had everything organized and the right people ready to help with the paperwork and familiarize me with all the features of my new car. The entire experience was seamless, professional, and enjoyable. Taylor truly understands the importance of customer service and follow-through. I would highly recommend Taylor Key to anyone considering purchasing a Mercedes-Benz from RBM of Atlanta. He did a wonderful job from beginning to end! More

A prompt, courteous, knowledgeable, and resourceful professional. It was a pleasure doing business with Don. professional. It was a pleasure doing business with Don. More

In the past 9 months, I have purchased 2 automobiles from Perry York. As a 50-year customer of Mercedes Benz (my 13th and 14th cars), I had very specific search criteria. Perry patiently worked with my wife Perry York. As a 50-year customer of Mercedes Benz (my 13th and 14th cars), I had very specific search criteria. Perry patiently worked with my wife and I to deliver one very lightly used car and one new one. He could not have been more accommodating. Perry's a real pro who is exceptionally knowledgeable and a delight to work with. Roy Dickson More

We were an out of state customer and Don took really good care of us and shared all the information about the car we were interested in - he made sure the process was as smooth as it could get and even came care of us and shared all the information about the car we were interested in - he made sure the process was as smooth as it could get and even came to pick us up from our hotel. We were initially nervous purchasing a car out of state, however, Don walked us through the full process and answered all our questions and made the purchase really easy for us! More

Steve, Brad & the entire RBM team who worked with me made the process of purchasing my car seamless and enjoyable. Steve, in particular, took the time and care to answer all of my questions which helped me the process of purchasing my car seamless and enjoyable. Steve, in particular, took the time and care to answer all of my questions which helped me tremendously. More

Wanted to say how are experience was at RBM of Atlanta. My wife and I met with Cooper Colson last Monday. We flew in the night before and he accommodated us first thing the next day. Cooper knew we were sh My wife and I met with Cooper Colson last Monday. We flew in the night before and he accommodated us first thing the next day. Cooper knew we were short for time due to a flight out and he had a car lined up to run us over to a servicing location nearby to see a Deep Green G63 just so my wife could see the color (car had sold). No "are you prepared to buy a car today?" stuff. Truly a fantastic experience and the dealership is amazing. More MB inventory than you can imagine. So you can really pick the best example for you and your family. Highly recommend Cooper and the RBM Team! Joe and Tara More

Steve was great to work with, found the perfect car and made everything easy and enjoyable. I would definitely recommend Steve to anyone looking at for a Mercedes. made everything easy and enjoyable. I would definitely recommend Steve to anyone looking at for a Mercedes. More

RBM of Atlanta and Steve Szczupak are next level good. I recently purchased a Mercedes from RBM and the experience was truly exceptional from start to finish. Steve is amazing! He showed me several cars t I recently purchased a Mercedes from RBM and the experience was truly exceptional from start to finish. Steve is amazing! He showed me several cars that he thought I might be interested in, went over all the different features and options offered on each one, answered all of my questions, and was just an absolute pleasure to do business with. His knowledge of the brand is super impressive. More

I purchased a new Mercedes CLE AMG 53 from RBM of Atlanta recently and had a great experience. My sales associate was very knowledgeable and great to work with. Recommend Highly! recently and had a great experience. My sales associate was very knowledgeable and great to work with. Recommend Highly! More

My experience with the finance team at RBM of Atlanta, Inc. Mercedes Benz was extremely disappointing and unprofessional. After clearly discussing and agreeing on which bank my credit would be run thro Inc. Mercedes Benz was extremely disappointing and unprofessional. After clearly discussing and agreeing on which bank my credit would be run through, Casey, the finance representative, ran my credit with a completely different bank without my consent. When it came back declined, no explanation was provided. Instead, I was immediately pressured to put more money down, despite having a 720 credit score. Casey then attempted to run my credit a second time after I clearly stated no. When David, the sales manager, came out, there was no empathy or attempt to resolve the issue. The conversation started with, “Well, you did fill out the credit application,” implying that gives them permission to run credit wherever they choose. That expectation was never discussed or disclosed. Casey was rude, dismissive, and unable to explain why any of this occurred. As a Mercedes owner, I expected transparency and professionalism. Instead, the finance department completely damaged what should have been a premium buying experience. More