RC Hill Mitsubishi-DeLand

this has been by far the best place i have ever shopped at for a vehicle, the employee's there are really nice, they will try everything to get you exactly what you want, the prices are excellent, i absolu at for a vehicle, the employee's there are really nice, they will try everything to get you exactly what you want, the prices are excellent, i absolutly recommend this place to everyone, you will be truly satisfied by your experience there More

I'm 22 years old and have a poor credit history due to irresponsible lenders who proactively offered a reckless 15 year old credit cards I had no means of paying during that time. RC Hill took the time to irresponsible lenders who proactively offered a reckless 15 year old credit cards I had no means of paying during that time. RC Hill took the time to probe this out of me on multiple phone calls acting as if they had genuine concerns for me and wanted to help me because I was hesitating coming in. Over the phone Anthony gave me the story about the "Poor guy next door", mind you I'm not poor I'm salaried at a very comfortable amount I just have bad credit history,(credit cards only, no repos or evictions). I explained my situation and being 80 miles away I called multiple times and spoke with 3 different individuals pertaining to my finical concerns requesting to fax my pay stubs, trade-in information, and any other documents to square away the finical push-back I'm used to beforehand. They convinced me to drive an hour and a half because they've already reviewed everything and I was ready to get put in a car with no cash down, this was based on them stating I qualified for their $5,200 on top of trade in value. Which reminds me of another thing. I called them a total of 7 times over a 2 week period questioning different people about this '$5,200' add-on because I knew it was too good to be true. All of them confirmed I qualified for this, even up until today before I went on the disappointing trip. Upon arrival I'm immediately told the "Poor guy next door" story again, about an individual (in my exact situation, odd..) who made them change the way they do business by helping others in similar situations. I nodded and thanked Anthony for the reassuring story. This followed up by Anthony explaining how I would have to purchase one of the most expensive cars on the lot (Over $33,000) to began to qualify for the '$5,200' on top of trade-in. He then gave me the option of having either A: Payments over $400 a month for base model lancer, or B: coming back when I had a large down payment (after asking me several times if I could come up with the money for the down payment when I had repeatedly explained my situation and financial concerns). This is when I realized I was duped once again by a shady dealership who will go great lengths just to get you in the door, totally disregard your emotional ties in the event of getting a vehicle, and beat around the bush when their poor business management is exposed. I'm not sure who the gentlemen (Manager) was who met me at the door, he had me elaborate on my concerns with their staff and what took place while I was leaving. This took up another 20 minutes of my time and disclosing my personal financial obstacles, and what happened next topped it off. The manager who I was speaking with never came back outside and just sent a sales agent to put $20 gas in my truck for the trip. I graded a 1 for friendliness and had I not known this was a fake front, I would have gave them a 4 for their acting skills. More

I drove all the way from South Carolina for Selina. I spoke with her on the phone several times about a 2008 Lancer that was on there web-site. I told her that when I was on leave from the military for C spoke with her on the phone several times about a 2008 Lancer that was on there web-site. I told her that when I was on leave from the military for Christmas break I would stop by and see her. The vehicle was in the exact shape she told me it was, which was great. She was the best at getting all my paperwork and the only problem we had was my Credit Union which they resolved, and I left in my Nicer Newer Car.Thanks Selina and RC Hill Mitsu team. More

Well, I came in because of a mailer that stated I may qualify for a payment reduction program. So I just showed up and Troy greeted me. I explained what I would like and he clearly, knowledgably and ef qualify for a payment reduction program. So I just showed up and Troy greeted me. I explained what I would like and he clearly, knowledgably and efficiently showed me inventory that fit my preferences and needs. I went for a test drive and liked the hatchback, but preferred a lighter color. He was patient in listening to the specifics I was looking for and found a "wicked white" color that applealed to my liking. So I went out to see it and was so happy, I didn't need a test drive. He was patient as I walked in with my 8 yr old, and he provided me with the basic financial breakdown of the cost. I found it affordable and was pleased with the overall experience. Upon leaving (being that I was the last customer of the day), I requested that he take a picture of me and my kid with our old Saturn Vue, and he texted it to my phone. Then, the store closed and we drove in our new car, but I had it in the wrong gear or something and remembered I must have his cell phone # on mine. I called and he guided me on what to set the gearshift to so that it stopped making some "reving" noise. I'm looking foward to coming into the shop on Saturday, when I'll have more time to have him show me how to sync my cell phone to the "fuse" feature my car is set up for. I'm a happy camper and would recommend this dealership; particularly Troy to any friend looking to buy a car. The funny thing is that I wanted to buy American, but the experience with your customer service speaks volumes. More

My wife and I showed up about 25 mins prior to closing and wasn't assisted immediately as we walked around the lot. After about 10 minutes, Russell helped us and the sale went smooth. I would recommend th and wasn't assisted immediately as we walked around the lot. After about 10 minutes, Russell helped us and the sale went smooth. I would recommend this dealer to a friend. Thank you for the good experience. More

I've bought two cars from R.C. Hill Mitsubishi and I am a very satisfied customer! Their entire staff is wonderful to work with, and Russell made my last car buying experience as pleasant as possible with no very satisfied customer! Their entire staff is wonderful to work with, and Russell made my last car buying experience as pleasant as possible with no games and dealt with me in a very honest and straight forward manner. I appreciate being treated like a valued individual and not just another sale that walks through the door. More

I first went to RC Hill and met Troy and Mike and reviewed several cars with Troy. He was pleasant and very knowledgeable about what he was showing me and gave me “the space” I requested to look, wh reviewed several cars with Troy. He was pleasant and very knowledgeable about what he was showing me and gave me “the space” I requested to look, which I appreciated. I then drove a potential car with Mike, who was personable and knew his information about the car. Several weeks later, after deciding on the vehicle I wanted, I returned to RC Hill and met with Troy again. This was after researching several dealerships and meeting salesmen who were vague, not necessarily knowledgeable and just out for the sale. I have to tell you, Troy was great! He was personable and ready to do business. He respected my wishes for facts and figures and had the ability to find whatever information I asked for so that I would be comfortable with my purchase. He went out of his way with the little things and made purchasing a car with them a truly pleasant experience. I appreciated that. Really, all of the RC Hill team were like a family and worked to meet my needs. I had to go back the next day to complete some of my loose ends and I was remembered, greeted and taken care of in a friendly manner that I enjoyed. I met Bob with the closing of the sale and he was organized and knew his business working to make the purchase easy and swift. I would highly recommend visiting RC Hill for a vehicle purchase. I am enjoying my car and I wouldn’t hesitate to call Troy if I needed something further. They are truly a group of nice and pleasant people who care about their customers. Thank you! More

We bought a car today from Jeff Hall at Rc Hil Mitsubishi. What a refreashing experience, unlike some of the other dealers we have done Business with this was a totally no-pressure experience.What Mitsubishi. What a refreashing experience, unlike some of the other dealers we have done Business with this was a totally no-pressure experience.What we encountered from Jess was just a genuine effort to help us find the Auto we were looking for and then help us find a way to purchase.and when we came down to the mathmatics of the purchase 'No Games" just the facts without all the drama of adding on hidden fees...Thank You Jeff, You are also a Gentleman and with all the decisions of buying a new car, the last thing one needs is pressure , so thank You.I am sure We will see You again next Auto Buying Time. Respectfully, Denise and Alan Click More

I recently went to rc hill mitsubishi with a bad taste in my mouth for car dealerships. I was pleasantly surprised by the professionalism show to me by Anthony. He answered all of my questions and before I my mouth for car dealerships. I was pleasantly surprised by the professionalism show to me by Anthony. He answered all of my questions and before I knew it I was the proud owner of the new (preowned) galant! I would recommend anthony and rc hill to all my friends and family for their future car buying purposes More

This was my first experience with RCHill, in DeLand, honestly I have never thought about a Mitsubishi before. I received a voucher in the mail stating that my current payment could be reduced, so I call honestly I have never thought about a Mitsubishi before. I received a voucher in the mail stating that my current payment could be reduced, so I called the dealership and Russell answered the telephone, I advised him of the voucher and he told me to bring it in. I went in and I noticed that he had my name on the glass board as he marked a line thorugh it. As soon as I walked in, my first question was "is this a gimmick" he replied, "no, we can actually reduce your payment. So, I sat down did prelimanary paperwork, then took a test drive and the rest is history, I now am a proud owner of a 2012 Galant and my payment is reduced!!!!!!!!. From the time I met Russell he was friendly, and appeared to do all he could to find the right vehicle for me. Russell had two other customers come back in, but he continued to work with me and told me, "that I was important" and of course that made me feel good. Russell made sure I had a clear understanding of the transaction and made sure I tried the Starbucks coffee. Actually, the entire staff appeard to be friendly, from the top person to the person who detailed the cars for purchase, they all smiled and said "hello". I am glad I received that voucher and I am pleased with the hospitable treatment and service that I received, it really made my experience painless and enjoyable. I shared my experience with my friends and would encourage anyone to check out RC Hill for the family environment and to observe the teamwork. I really appreciate the professionalism that Russel displayed to me and I am ecstatic about my new "Galant" . So A Special Thanks to Russell. More