RC Hill Mitsubishi-DeLand

We had a great experience with R.C. Hill. We drove 3 hours to purchase a used car they had on their lot, we had been pre-approved and our bank was finalizing the loan that day. However, the loan was not hours to purchase a used car they had on their lot, we had been pre-approved and our bank was finalizing the loan that day. However, the loan was not finished in time, but they were gracious enough to let us drive our new car home anyway AND let our kids run crazy through the lobby and have a much needed energy release. More

My husband and I started to look at vehicles online on a wednesday. We found the vehicle that we both liked and was in our price range at RC Hill Mitsubishi. We were convinced that getting a mitsubishi was wednesday. We found the vehicle that we both liked and was in our price range at RC Hill Mitsubishi. We were convinced that getting a mitsubishi was going to get us a good value for a great price! That night we made an inquiry about the car online. I then recieved an email telling me more about the car from Chad Howell. He provided me with his contact information, and I got in touch with him the next morning (Thursday). Me and my husband brought my car in, so they could look at it and give a good trade in value. That was very simple and very quick, they had numbers for us in ten minutes or less. We took a test drive, and my husband and I fell even more in love with the Outlander! We were very confident that they had given us the best price for the NEW Vehicle, and a great TRADE IN value. Chad was a very good employee, and RC Hill is lucky to have him there. He made us feel like we were his friends, not just another costomer. Now we have a new family vehicle, that didnt cost us an arm and a leg, and we also have FRIENDS at RC Hill in deland. Thank you RC Hill Mitsubishi, and thank you Chad! Nicole and Joseph K More

The employees that assisted me were very polite, helpful and knowledgeable on the various vehicles that I looked at. They were also very acomodating for the test drive. The greeting upon arrival, demonst and knowledgeable on the various vehicles that I looked at. They were also very acomodating for the test drive. The greeting upon arrival, demonstration of vehicles, selection of vehicle and the trade-in and loan process, I can say, overall, was a good experience. I was well satisfied with the way the staff, and in particular, Shannon and Jonathan assisted with the vehicle selection and sale details. I returned with one issue on the used purchase and the service department try to do what it could to resolve the issue. I also went to the parts department to purchase some accesories, and was surprised and glad, they had the items on hand. I was pretty impressed, upon receiving several emails from the dealership, showing interest, that I was a satisfied customer. Something not common in other dealerships. More

The lady at the desk in service was competent and help me with my issues and concerns. She went above and beyond to ensure I remain a customer of RC Hill Mitsubishi. I plan to come back and have my vehicle with my issues and concerns. She went above and beyond to ensure I remain a customer of RC Hill Mitsubishi. I plan to come back and have my vehicle serviced. I never liked taking my vehicle to get it service b/c you always feel like the company is out to cash in on your misfortune. The young lady at the counter but me at ease and made me feel like the service department was going to do an excellent job taking care of my vehicle and not over charge me. More

My son and I searched everywhere for a used car, Orlando, Lake Mary, around and near Eustis. It was getting frustrating. I then decided to go to RC Hill in Deland. as soon as we met our salesman Russel, Lake Mary, around and near Eustis. It was getting frustrating. I then decided to go to RC Hill in Deland. as soon as we met our salesman Russel, I knew that we were in the right place. They had such a great selection in used cars with LOW miles, and in our price range. Russel made us feel comfortable, never pressured us, was very knowledgeable, and personable. (that goes for his sales manager as well) There was no "game playing" with pricing. Finding a car was great, but having great customer service made it that much better! I will definitely recommend RC Hill Mitsubishi to everyone. The only regret I have, is not going there first! Thank you so much for your great service! Lorena Dixon. More

We are rating RCHILLS Mitsubishi of Deland,FL, an overall 5 STAR SELLER!! As from the time we emailed them on line and got a quick response & the best quote, to the time we arrived there on 9-3-2010, was n 5 STAR SELLER!! As from the time we emailed them on line and got a quick response & the best quote, to the time we arrived there on 9-3-2010, was nothing but excellent customer service!! We were greeted so friendly!! NO PRESSURE SALES WHAT SO EVER!!!! We were interested in the New Outlander, Jonathan our salesman showed us all the different features in each one, He gave us lots of information! We were impressed! RCHills had lots of vehicles to choose from & all the colors to choose from! They had the color & perfect Outlander we liked! Not like other Dealers where you have to choose between 2 colors! We've been purchasing new vehicles for over 40 years!! We've had several: Fords,Chevy,Toyota,Dodges,& still have another Mitsubishi. THIS HAS BEEN THE FIRST TIME EVER THAT WE HAVE LEFT A DEALER AFTER PURCHASING A VEHICLE THAT WE FELT WE HAD AN HONEST DEAL with NO-REGRETS ABOUT THE PURCHASE!!! This was a smooth and quick purchase! We weren't there all day getting paperwork done, like at other dealers!!! RCHills also followed up immediately that day with a call & emails! To make sure we were completely satisfied!! We never had that happen !!!! Our only re-gret is that we didn't purchase our other Mitsubishi Lancer from RCHILLS !!!!!! Unfortunenately It was purchased from Daytona Mitsubishi, and the whole 7 hours we were there was a BIG NIGHTMARE! We should of left!!!! But we were trying to purchase a car for our daughters graduation, and my husband wasn't with us! so we weren't treated equally!!! We immediately were talked out of the color and car she wanted! and then only 2 color choices! blue or white! we ended up with the blue, and not the color or car she wanted! The paperwork was not the price given, was totally a different price!!! lots of add ons!! The Salesman told us one lie after the other!!!! Immediately after driving off with the Lancer they didn't know us or care about us! Never heard from them!!! We had such a bad experience with Daytona Mitsubishi, we didn't think of ever buying another Mitsubishi! But several people we talked to said they had an excellent experience at: RCHills Mitsubishi in Deland!! A friend of ours LOVES her Outlander, so I wanted to check it out! I'm extremely HAPPY we made the right decision and went to RCHILLS Mitsubishi of Deland, for this Outlander purchase! Hassle free buying!!! Great experience!!! Jonathan in sales was Excellent!!! We left there feeling like part of there Mitsubishi family!! I LOVE MY MITSUBISHI OUTLANDER!!!! & SO DOES EVERYONE THAT SEES IT!!! THANK YOU !!!! RCHILLS MITSUBISHI OF DELAND,FL More

I had a very positive experience buying my new Mitsubushi Lancer GTS. The sales person, Chad Howell, was very personable and efficient. I was very impressed with his knowledge of the vehicles. He knew the Lancer GTS. The sales person, Chad Howell, was very personable and efficient. I was very impressed with his knowledge of the vehicles. He knew the dealership stock, but more importantly, he knew all about the cars and provided a quite a bit of good information explaining the car and its features. I felt all the staff were honest and straight forward, and it was not like other experiences I have had in the past at other dealers with stereotypical car salesmen. The actual price and various fees were clearly understood, no double talk. More

This was by far the BEST experience we have EVER had purchasing a car! Rock bottom prices to start with and got $1500 more on our trade then any other dealership would give us. We drove 1.5 hours to g purchasing a car! Rock bottom prices to start with and got $1500 more on our trade then any other dealership would give us. We drove 1.5 hours to get to this dealership, and we would do it again for our next vehicle! The staff were great and very willing to do what they could to get us the best deal for our money. Overall a great experience. More

They were very helpful in finding a vehicle to meet our needs. Mike (our sales person) was very knowledgeable of the vehicle and very helpful in showing us all of the features of the car. The sales manag needs. Mike (our sales person) was very knowledgeable of the vehicle and very helpful in showing us all of the features of the car. The sales manager was very helpful in actually getting us into a vehicle. We were having a little trouble with the financing aspect because my boyfriend and I are not married, so the income part was holding us back because they could not include my income. Mike and his manager did not give us on us though and today we drove off in a brand new Mitsubishi Lancer ES. We love it! Thank you so much! More

I just purchased a used 2009 from RC Hill. I'd been looking to change cars for about 3 weeks and had gone to just about every dealership in Daytona (Jon Hall, Daytona Mitsubishi and Toyota) without suc looking to change cars for about 3 weeks and had gone to just about every dealership in Daytona (Jon Hall, Daytona Mitsubishi and Toyota) without success. So I decided to search online. I decided to drive to Deland, 25 miles away, to see if their online offers were real. They were. I was extremely lucky to meet a young salesperson named Shannon A. Shannon is intelligent, knowledgable, and courteous. He treated me with respect; listened to my needs and issues and then helped me find the auto best suited. He never pushed and patiently answered all of my many questions. He even made suggestions, eliminating cars that wouldn't work. He never called, emailed or left needless messages, which I appreciated greatly. Although I was discouraged by Tim, a finance manager, I came back partly because of Shannon's sincere attitude. He seemed ernestly interested in filling my needs. Even after the sale, he accompanied me to my new car and checked throughly to make sure I hadn't left anything in my trade-in. Even though it was nearly 2pm and he hadn't eaten lunch or had a break, he never rushed me. He waited with me in 95 degree heat and didn't return to work until I had driven away. I highly recommend Shannon as a sales person and would purchase my next car from him. Bonus: Women's bathroom is large and very clean. Hic-Cup: Tim, finance manager who was very nice, overly so, forced; angry, pushy, rude; then apologetic, nice and courteous the day of the sale. More