Raceway Nissan
Riverside, CA
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I purchased a maintenance package that included tire rotating and car wash, not delivered properly , rotating and car wash, not delivered properly , More
I went in for an oil change it only took an hour, which was great. I used to go to another Nissan dealer about 30 minutes away but I looks like I will remain here. The service department is great. This tim was great. I used to go to another Nissan dealer about 30 minutes away but I looks like I will remain here. The service department is great. This time when I went in I dealt with Michael Patrick who got me in and out in an hour and last month I took my other Nissan in and then I had the pleasure of dealing with Marcos Estrada who also was a pleasure to deal with. I would recommend Raceway Nissan. More
The gentleman who helped me was the least intrusive or pushy of any salesman who has helped me. He was extremely knowledgeable and I would 100% recommend him to others. You have a rare find in him. Pleasa pushy of any salesman who has helped me. He was extremely knowledgeable and I would 100% recommend him to others. You have a rare find in him. Pleasant salesmen are hard to find. More
The service and staff here are great. I was in and out in less than an hour. I was in and out in less than an hour. More
I purchased my Jeep with it having a back up camera advertised but there was no back up camera. When I reached out to raceway several weeks ago regarding this issue, i was never contacted. I reached ag advertised but there was no back up camera. When I reached out to raceway several weeks ago regarding this issue, i was never contacted. I reached again (both over email) and no one contacted me back. Super frustrating. More
If I have an appointment, the service should be provided at that time, not three to four hours later. On a previous appointment I have been scolded for bringing the car in early, but I am not sure why that at that time, not three to four hours later. On a previous appointment I have been scolded for bringing the car in early, but I am not sure why that matters as despite my scheduled appointment, you seem to "get to it when you get to it" with no sense of urgency, even if the customer is sitting there waiting all day. If parts need to be ordered and brought in from elsewhere, then when I am asked if I want the parts I should be told this and the wait time. This time I was asked if I wanted replacement filters and told the cost, but was not told they were not in stock. Hours later when I asked on the status I was told they were being brought in from another location and it would be another 15 minutes. It was not. I ended up cancelling the order and leaving. Had I know it would take that long I would not have agreed to have the filters replaced. More
Amazing experience. 30 minutes for oil change and tire sevice... with appointment. Very pleased with everyone at Raceway Nissan. 30 minutes for oil change and tire sevice... with appointment. Very pleased with everyone at Raceway Nissan. More
It’s up and downs since I have been taking my car for service, but lately the customer service have been working to satisfy they customers! service, but lately the customer service have been working to satisfy they customers! More

