Raceway Nissan
Riverside, CA
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poor customer service, everyone was zoned out not attending us. We were told to wait and someone will be with us. We were helped for a moment than got handed off to someone else. I never received a attending us. We were told to wait and someone will be with us. We were helped for a moment than got handed off to someone else. I never received a phone call that my vehicle was ready for pick up, and it was close to 3:00pm so when i call come to find out that my car was not fixed this whole time I was waiting and that the part will take along time to get in because the vehicle is so new. This is a honest review so please go ahead and take this review into consideration for the vehicle itself already having manufacture problems and the poor customer service that has been given to us as a new nissan owner. More
The Service Advisor who worked with me is excellent and professional. however I have a complain against Sales I purcahsed a Nissan Sentra from your dealer ship and was promised to get three oil changes fr professional. however I have a complain against Sales I purcahsed a Nissan Sentra from your dealer ship and was promised to get three oil changes free and EDDIE Cruz put that in is notes. However now I am being told that he no longer works here as such I spoke with Ashley who said will get back to me, as four days have passed she has not contacted me. May I know where do I stand as per commitment from the sales team. Please call me at 951 425 8160 More
Raceway of Nissan is always eager and friendly to assist me in every need of my car, service manager, Marcos goes above and beyond to make sure I know what is happening with my car at time of service, I hi me in every need of my car, service manager, Marcos goes above and beyond to make sure I know what is happening with my car at time of service, I highly recommend taking your Nissan to Raceway of Nissan. More
Marcos always had a smile on his face. Keeps you up to date with your repairs. Great customers service. Keeps you up to date with your repairs. Great customers service. More
They were very friendly and helpful. They were not pushy …they gave us plenty of time.! They were not pushy …they gave us plenty of time.! More
Miss Pérez was very helpful I was happy with the service and I will recommend miss Perez to all the people that I know who has a Nissan to go see her for service. Thank you very much miss Perez.the concern and I will recommend miss Perez to all the people that I know who has a Nissan to go see her for service. Thank you very much miss Perez.the concern was corrected. More
The service dpt here is great, always has my car done on time, service performed is explained in detail, and they wash the car too. time, service performed is explained in detail, and they wash the car too. More
It was really good! But I my car was done 20 minutes before I signed my receipt! Wasn’t his fault, need more representatives, Thank you! But I my car was done 20 minutes before I signed my receipt! Wasn’t his fault, need more representatives, Thank you! More
Really loved the service I received here! Bought a car here in 2021 and had a really great experience. Felt no pressure and they were able to work out a really great deal. I also have bringin Bought a car here in 2021 and had a really great experience. Felt no pressure and they were able to work out a really great deal. I also have bringing my car here for maintenance. They have an excellent service department and everyone is so nice all the time. The only dealership I ever want to come back to! More

