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Radley Acura

Falls Church, VA

Overview
Reviews
Vehicles
4.8
1,016 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,016 reviews

May 24, 2023

The service was long because I had a late time scheduled, but overall the sitting room was comfortable for reading and catching up on work. More

by Wlm8278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
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May 30, 2023 -

Radley Acura responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jose Cabrera - General Manager

Helpful
May 24, 2023

A professional operation that communicates well and delivers on time and within the planned budget. The car wash and interior vacuuming is a nice addition. More

by CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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May 30, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 24, 2023

I bought an RDX from this dealership. The experience was great and I would recommend the dealership to anyone in the area. More

by jim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Nazir
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May 30, 2023 -

Radley Acura responded

Jim, I cannot thank you enough for your wonderful review of Radley Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 24, 2023

Radley and Acura dealerships do better brake jobs than others on Acura vehicles. Might be a little more than a mechanic but sooo worth it. The berm I brakes on this type s are good as new now! More

by RTD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
Report | Print
May 30, 2023 -

Radley Acura responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 23, 2023

Service was impeccable! I am truly impressed by the quality of their work ethic and attention to detail More

by lavern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
Report | Print
May 30, 2023 -

Radley Acura responded

Thank you for this amazing review, Lavern! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 23, 2023

Great support and consistently fantastic service . I’ve gotten my last 8 cars from Radley! More

by Anonymous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nadir SULAIMAN
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May 26, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 23, 2023

The customer service in the maintenance area is second to none. I wouldn't go anywhere else More

by BegTwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
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May 26, 2023 -

Radley Acura responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 23, 2023

Very responsive service and customer focused. A bit pricey but overall an A+. Maliki and Zee are excellent reps. More

by Becca953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
Report | Print
May 26, 2023 -

Radley Acura responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 22, 2023

The people at the dealership are very friendly and take care of you well and your car. More

by Tala Kayass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib
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May 22, 2023 -

Tala Kayass responded

Great dealership.

Helpful
May 22, 2023

Habib gave excellent service He is VERY FRIENDLY and Patience when answering we tend to ask and look for him each time we bring the vehicle in for service. Don't change keep up the good service 👌 👍 More

by mdd0854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HABIB
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May 25, 2023 -

Radley Acura responded

It’s great to know that Habib provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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