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Radley Acura

Falls Church, VA

Overview
Reviews
Vehicles
4.8
1,019 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,019 reviews

May 11, 2023

Easy and quick to make an appointment. Service Advisor ver helpful and knowledgeable. Very satisfied with the services done More

by Nenebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
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May 16, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 11, 2023

Always do a good job and communicate well. Clean, professional and nice waiting area with snacks More

by Ann W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zee
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May 16, 2023 -

Radley Acura responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 11, 2023

Radley Acura and Carlos Silva were amazing to work with. They made the experience pleasant, seamless, and efficient. More

by HMoore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Silva
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May 16, 2023 -

Radley Acura responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Carlos was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 11, 2023

Staff if friendly and professional. Service including resolution of problem is always prompt and thorough. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib Smart, Nando Angulo, Martha, Evelyn, and Kiara
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May 16, 2023 -

Radley Acura responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Radley Acura, we value our customers and we look forward to seeing you on your next visit. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 10, 2023

The service department provided timely service updates and they fixed my issue without an appointment. More

by jaron.hickman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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May 15, 2023 -

Radley Acura responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 10, 2023

Radley Acura is the best Acura Dealership in the DMV area. They provide a family like atmosphere! Definitely recommended More

by Yardell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian
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May 15, 2023 -

Radley Acura responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 10, 2023

The staff is knowledgeable, responsive and polite. The mechanics are competent and do good work. More

by Mifsudjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Acura technician
Report | Print
May 15, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 10, 2023

Quick to assess my issues. No problems with scheduling an appointment and explained everything that needed to be done. More

by Subria1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
May 15, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 10, 2023

Service was excellent. I would return and recommend to friends to purchase and service at this location. More

by bamakca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib Karefa Smart
Report | Print
May 15, 2023 -

Radley Acura responded

We cannot thank you enough for your wonderful review of Radley Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
May 09, 2023

Carlos was extremely knowledgeable, willing to listen to our needs, not pushy, and professional…will contact Carlos again when the need arises! More

by Melissa.Meadows07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Silva
Report | Print
May 12, 2023 -

Radley Acura responded

Melissa, our great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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