Rafferty Subaru

Excellent customer service although it took longer than I expected. It was very busy & I was told to bring car in for first oil change & didn’t need appointment. I didn’t mind waiting. expected. It was very busy & I was told to bring car in for first oil change & didn’t need appointment. I didn’t mind waiting. More

Great experience across the board. Nice people, clean dealership, very pleasant. Most importantly, bought a car from start to finish in only a few hours! Nice people, clean dealership, very pleasant. Most importantly, bought a car from start to finish in only a few hours! More

Greeted quickly and a salesman approached us and asked us if we were familiar with the brand, told him this was our first subaru and we were looking at the forrester or outback he had both brought around fro if we were familiar with the brand, told him this was our first subaru and we were looking at the forrester or outback he had both brought around front so we could compare them head to head and explained the many safety features of them prior to our test drive. The test drive route was pleasant and allowed us to experience the car without a lot of traffic. The salesman was able to answer most questions and was honest when he didn't know the answer in regards to the forrester wilderness model, he did use his resources upon arrival at the dealership to get our question answered accurately. More

Loaner available. Work done in one day friendly and courteous staff easy drop off and pickup Work done in one day friendly and courteous staff easy drop off and pickup More

The staff made me feel welcome. I didn't feel like I was being jerked around. Plus Rafferty isn't up up charging with that market adjustment bs. Worth the hour drive to deal with go I didn't feel like I was being jerked around. Plus Rafferty isn't up up charging with that market adjustment bs. Worth the hour drive to deal with good people. More

Overall I had a great experience at Rafferty and would recommend them to anyone looking to buy their next car recommend them to anyone looking to buy their next car More

The express service was very attentive got me in out quickly and was very clear about the condition of my car. I felt the price of the oil change was high. quickly and was very clear about the condition of my car. I felt the price of the oil change was high. More

Always excellent service clean facility and dependable staff. Our service writer Kelly Bilbrough was very thorough and very knowledgeable about my Subaru. I will recommend Rafferty to all my friends and f staff. Our service writer Kelly Bilbrough was very thorough and very knowledgeable about my Subaru. I will recommend Rafferty to all my friends and family More

Drop of the on Tuesday they told me they were going to call me that afternoon no follow up. On Wednesday no call then on Thursday I had to call 3 times before I got someone. I had to ask where my service call me that afternoon no follow up. On Wednesday no call then on Thursday I had to call 3 times before I got someone. I had to ask where my service person was they told me he was off that day. So why every time I called is extension no mention of being off that day . It wasn’t until around 3:00 pm I found out he was not in today. Made me really angry I wasted all day waiting for phone call oh by the way this was third time this car was at this dealership and I car is still not right with the ideal problem. More

Dana and Team provided outstanding service and we will definitely be back in the future. definitely be back in the future. More