Back

Rafferty Subaru

Newtown Square, PA

4.9
4,844 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

Directions

By Type

4,844 Reviews of Rafferty Subaru

November 13, 2024

Claire was a helpful and informative salesperson. She really listened to what I wanted and helped me find the perfect car. More

by Sarah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claire Hamilton 5 stars, Darren Sereikis
Nov 14, 2024 -

Rafferty Subaru responded

Thanks for sharing your experience, Sarah! We're thrilled to hear that Claire provided you with such great service. It's wonderful to know she helped you find the perfect car. Enjoy your new ride!

November 13, 2024

Most likely the absolute worse experience I have ever had with any retailer and service company. We bought a 2019 Subaru Outback from this dealership in 2020 and they sold us on an extended warranty. Trying More

by cyclist.sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Rafferty, Kevin Rafferty, Joseph Montoro, Bob Rafferty, Subaru Reputation , Kelly Billbrough
Nov 20, 2024 -

Rafferty Subaru responded

Sergio, Thank you for taking the time to share your experience with us. We regret to hear that the process of scheduling and completing your warranty work was challenging and that our communication did not meet your expectations. Ensuring that every customer feels heard and respected is essential to us, and we are disappointed to learn that your interactions fell short of this standard. We would like to address the specific issues you raised, including the initial damage to your vehicle, the time taken for repairs, and the way our team communicated with you. To help resolve this matter, please reach out to our Service Manager directly at ken@raffertysubaru.com. We are committed to making things right and restoring your confidence in our dealership. Thank you again for bringing this to our attention.

November 07, 2024

Keith in sales was very helpful and offered valuable options and advice. I purchased a new vehicle with ease. More

by Sean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Harden
Nov 08, 2024 -

Rafferty Subaru responded

Thanks for the fantastic feedback, Sean! We're thrilled to hear that Keith provided you with helpful options and guidance. Enjoy your new vehicle, and we look forward to assisting you again in the future!

November 05, 2024

I had a fantastic experience at this dealership! Larry, the dealer we worked with, was incredibly friendly and made the entire process enjoyable and stress-free. He was knowledgeable and genuinely c More

by Ivy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Seavey, Darren Sereikis
Nov 06, 2024 -

Rafferty Subaru responded

Ivy, thank you for your amazing feedback! We're thrilled to hear that Larry and Darren made your car buying experience enjoyable and stress-free. Your recommendation means the world to us, and we look forward to helping more customers like you in the future!

November 03, 2024

All great! Mary was a terrible sales person.. these reviews should not require numbers of words. More

by Nvboyle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Smith
November 01, 2024

I called to ask about two symbols on my dashboard and you did not return my call? More

by SkcoperA
Recommend Dealer
Yes
Employees Worked With
Don’t know on the phone
Nov 06, 2024 -

Rafferty Subaru responded

Hi there, Thank you for reaching out and bringing this to our attention. We apologize for not returning your call regarding the dashboard symbols. This is certainly not the level of service we strive to provide, and we understand the importance of promptly addressing any concerns with your vehicle. Please feel free to email our Service Manager, Ken Seal, at ken@raffertysubaru.com, as we want to ensure your questions are answered and your vehicle is operating safely. Your satisfaction is very important to us, and we would appreciate the opportunity to make it right. Thank you for your patience, and we look forward to assisting you.

October 31, 2024

Always a fast and friendly experience. I man doing the intake of "no appointment - drive in customers" like me is really outstanding! Very helpful and professional. More

by bjbaillieus
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brent Knarr
Nov 01, 2024 -

Rafferty Subaru responded

Thanks for the fantastic feedback! Our team is dedicated to providing top-notch service, and it's great to know we made a positive impression. We look forward to seeing you again soon!

October 30, 2024

Excellent attention from the first visit, the attention was first when taking the test drive and the explanations were very complete, until the moment of making the decision to buy the vehicle the attentio More

by rosalba.rivas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Myers, Marisa Tascione, Cory Sottanella
Oct 30, 2024 -

rosalba.rivas responded

Excellent

Oct 31, 2024 -

Rafferty Subaru responded

Thank you, Rosalba! We're thrilled to hear you had such a positive experience from start to finish. Providing excellent service is our priority, and your feedback truly motivates us. Enjoy your new vehicle, and we look forward to seeing you again!

October 28, 2024

We had a great experience in all areas. From service, to sales. Thank you team! More

by melissa2b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Tocci, Darren Sereikis
Oct 29, 2024 -

Rafferty Subaru responded

Thanks for the fantastic feedback, Melissa! We’re thrilled to hear you had such a great experience with our team. Your support means the world to us, and we look forward to serving you again soon!

October 26, 2024

The dealership has a really nice facility and inventory of new vehicles. The staff was also really welcoming and patient with my purchasing process, I didn't feel pressured and I felt like I got a great de More

by max.cioban
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claire in Sales, 5/5 stars! , Darren Sereikis
Oct 28, 2024 -

Rafferty Subaru responded

Max, thank you for your fantastic review! We're thrilled to hear you had a positive experience with our facility and team. Your satisfaction is our priority, and we’re glad you found the perfect vehicle without any pressure. Enjoy your new ride!

...
11
...