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Rafferty Subaru

Newtown Square, PA

4.8
4,849 Reviews
Call Dealership (888) 771-0779
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4700 West Chester Pike

Newtown Square, PA

19073

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4,849 Reviews of Rafferty Subaru

May 03, 2022

Great dealership. They helped me find my car and made the buying process simple and easy. More

by CHRISGOOD1719
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Harden
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May 05, 2022 -

Rafferty Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 03, 2022

The service department down played the severity of the mistake why I had to return my vehicle to correct issue. More

by MJQUINTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
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May 05, 2022 -

Rafferty Subaru responded

Hi, we always strive to do 100% for all of our customers, so we're extremely disappointed to hear of your negative experience with us. Please contact our Service Manager, Ken Seal at ken@raffertysubaru.com so that we may ensure your experiences with our dealership are more pleasant moving forward.

May 03, 2022

My experience was once again tainted by miscommunication on important service details and overcharging on expected services. More

by BRITTAGAGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken or Kevin?
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May 05, 2022 -

Rafferty Subaru responded

Hi Brittagage, we always strive to do 100% for all of our customers, so we're extremely disappointed to hear of your negative experience with us. Please reach out to our Service Manager, Ken Seal at ken@raffertysubaru.com and we will do our best to make this better. We hope to hear from you soon.

May 02, 2022

Friendly and knowledgeable staff who make the process of having my car maintained as simple as possible. More

by MARKANDMARISYL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale, Brent Knarr, Subaru Reputation , Kelly Billbrough
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May 04, 2022 -

Rafferty Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 02, 2022

Great job getting me in and out in about an hour on an unscheduled Express visit. Appreciated the free car wash More

by JSCHELL129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Knarr
Report | Print
May 04, 2022 -

Rafferty Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 02, 2022

Really quick and thorough service, everyone friendly and offers explanations for what’s being done to car, price breakdowns etc More

by MWILLATT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen troop
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May 04, 2022 -

Rafferty Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 02, 2022

Service was great, service desk was ok, receptionist has no people skills to work with the public More

by JOHNPEARCE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
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May 04, 2022 -

Rafferty Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 02, 2022

Everything went smooth and quick. The drive up service was great as well as all of the staff from start to fonish! More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale, Brent Knarr, Kelly Billbrough
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May 04, 2022 -

Rafferty Subaru responded

Hi Lisa, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 02, 2022

Quick to schedule- responsive to questions, there were no major issues to be addressed so overall an easy service visit More

by SUZANNEPESCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t recall name- I contacted the wrong person but he got the message right away to my service advisor- thanks
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May 04, 2022 -

Rafferty Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 30, 2022

Service is always promptly completed and they give a thorough explanation of what they have done. Easy to make an appointment. More

by TFACCIOLLI1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Billbrough
Report | Print
May 03, 2022 -

Rafferty Subaru responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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