Rafferty Subaru

All staff are friendly and helpful. The area is clean and comfortable. Service was started quickly and finished in a reasonable amount of time. What else could anyone ask for? The area is clean and comfortable. Service was started quickly and finished in a reasonable amount of time. What else could anyone ask for? More

Awesome customer service. Appreciated the daily updates by text.. job completed on time as promised Appreciated the daily updates by text.. job completed on time as promised More

Stephen Troop was so nice, courteous and friendly. He explained everything put me at ease. I was treated as soon as I drove into the service area and guided by a nice man before I got out of the car. He explained everything put me at ease. I was treated as soon as I drove into the service area and guided by a nice man before I got out of the car. More

Very professional, friendly and outgoing. Do their best trying to accommodate all their customers needs Do their best trying to accommodate all their customers needs More

I am a first time car buyer. I was a little leery about coming in by myself, so I chose Rafferty because I had heard such great things about them. They lived up to the hype of I was a little leery about coming in by myself, so I chose Rafferty because I had heard such great things about them. They lived up to the hype of being very nice and helpful. I really appreciate their willingness to work with me and ultimately get me in the perfect car! I love my Subaru as much as all of my friends who love theirs. Thanks Rafferty!! More

Always a pleasure to bring my car in for an express oil change. I was in and out I n 45 minutes. Pretty sure that's quicker than Jiffy lu be. Car has been kept in great working order for the last 5 years change. I was in and out I n 45 minutes. Pretty sure that's quicker than Jiffy lu be. Car has been kept in great working order for the last 5 years, since we've been using Rafferty. More

Quick and not painful, no complaints (need a few extra words so I can submit this review) words so I can submit this review) More

The service and inspection process at Rafferty Subaru is always timely and transparent. Highly recommend. always timely and transparent. Highly recommend. More

Overall the people were friendly. The reason for my 3 stars is because I stood in line for 30 min to get checked in. I arrived at 7:30 to drop my car off and they had 1 person working The reason for my 3 stars is because I stood in line for 30 min to get checked in. I arrived at 7:30 to drop my car off and they had 1 person working. That is unacceptable. When I got to the front- he had to go through about 10’different computer screens to complete my check in. All of which I had already gone over when I made the appointment. So I am sure they take pride in the handling and organization of the paperwork, it just prolonged my time at the dealer. Then when I called to see if my car was ready, I pressed the number instructed to reach service dept. Apparently it went to a receptionist and she got annoyed with me when I didn’t know the man’s name who checked me in. Not the kind of personality I’d expect answering calls. With all that computer software checking me in- I would think any of them could just look up my name. So while I am sure they did fine work on my car, the additional time and personally I had to deal with make me not want to return. More

Quick service and nice waiting area with coffee and cubicles to do work. Reasonable cost for repair. cubicles to do work. Reasonable cost for repair. More