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Rafferty Subaru
Newtown Square, PA
4,864 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,864 Reviews of Rafferty Subaru
January 12, 2022
Rafferty puts a lot of effort into forewarning their customers about the various aspects associated with the service. This starts with their phone call to gather early information to allow the loaner customers about the various aspects associated with the service. This starts with their phone call to gather early information to allow the loaner car rental agreement to be prepared in advance, continues with them providing an estimate of the cost and time needed for the service when checking in, and ends with a call notifying the service is complete and what the final cost is. What they are good at is getting the predictions correct with their first estimates. More
by John McG
Verified CustomerEmployees Worked With
Sean
January 12, 2022
Dropped off my car for a Starlink upgrade. They had a loaner ready for me and my car was returned to me all cleaned up after going through their car wash. Everyone that greeted me, handled my service and loaner ready for me and my car was returned to me all cleaned up after going through their car wash. Everyone that greeted me, handled my service and brought my car out was super friendly. It's nice to meet so many friendly people. More
by MACSTER569
Employees Worked With
Dan Vitale, Brent Knarr, Kelly Billbrough
January 11, 2022
The people treated me kind and courteous and we’re very efficient and they got my vehicle finished in a decent amount of time time efficient and they got my vehicle finished in a decent amount of time time More
by Gutman122
Employees Worked With
Dan Vitale, Brent Knarr, Chad Myers, Kelly Billbrough
January 11, 2022
The service staff were knowledgeable and very courteous. The waiting area was comfortable and well appointed, including the fireplace. I felt safe with the staff masked and behind plexiglass shields. The w The waiting area was comfortable and well appointed, including the fireplace. I felt safe with the staff masked and behind plexiglass shields. The wait time was accurate and the bill with explanation of charges was as predicted. Future service recommendations were provided. An overall great experience. More
by GNARD74
Employees Worked With
Dan Vitale
January 11, 2022
In the years I have leased a Subaru at Raffetry I In the years I have leased a Subaru at Raffetry I have never had anything but cheerful and competent service. I am greeted, review what’s needed, In the years I have leased a Subaru at Raffetry I have never had anything but cheerful and competent service. I am greeted, review what’s needed, get it done, and leave with a car better than when I brought it in. I am both aware of and heartened with the increase in the hiring of both women and persons of color at Raffetry. Keep doing what you are doing! More
by JEANMESTON
Employees Worked With
Cassandra
January 11, 2022
I just squeaky brakes looked at. I was told it is the rust causing it and the brake pads were good. I was charged about ~ 80 + dollars for the service. I drove for about 10-15 miles and it squeaks again rust causing it and the brake pads were good. I was charged about ~ 80 + dollars for the service. I drove for about 10-15 miles and it squeaks again just like before! What should I do? More
by JBNREDDY
Employees Worked With
Kelly Billbrough
January 10, 2022
They sent me home in a car I did not feel safe driving. I had a flat tire and wanted them to replace it. Specifically asking them not to repair it because I had run on it flat for a mile and a half. It felt had a flat tire and wanted them to replace it. Specifically asking them not to repair it because I had run on it flat for a mile and a half. It felt like driving with a square wheel. They refused to replace it and repaired it in spite of my request. More
by MICHAEL MOORE
Employees Worked With
Unknown.
