Rafferty Subaru

We are very happy with the service Rafferty provides. Prompt, Professional and knowledgeable. Also friendly and courteous. Our dog, Harry, who accompanied us, would also give Rafferty a “5 Paw Rating” Prompt, Professional and knowledgeable. Also friendly and courteous. Our dog, Harry, who accompanied us, would also give Rafferty a “5 Paw Rating” for the many pets and biscuits he received. Thank you. More

Service was great. No issues at all thank you will definitely be back for an oil change and setvice definitely be back for an oil change and setvice More

They were extremely accommodating. My car was in and out of service within an hour and a half. Also they provided me with a loaner vehicle and didn’t mind that I had it out all day. Communication to me was of service within an hour and a half. Also they provided me with a loaner vehicle and didn’t mind that I had it out all day. Communication to me was superb. Thank you! More

Polite, quick and efficient service. Love using express service and agent was respectful and answered all my questions. service and agent was respectful and answered all my questions. More

Staff were very courteous and well-organized. I was comfortable talking with them and it didn't feel like they were forci g me to a decision one way or another. comfortable talking with them and it didn't feel like they were forci g me to a decision one way or another. More

Great customer service and attention to detail. Andre and Jen in finance were very helpful. Jen in finance were very helpful. More

Friendly service, quick and efficient. Helpful information on future services. Convenient waiting area with good WiFi. Busy with lots of curstomers but still plenty of space. information on future services. Convenient waiting area with good WiFi. Busy with lots of curstomers but still plenty of space. More

Parker the service agent was very helpful and friendly with getting me processed on a very busy day. with getting me processed on a very busy day. More

Very frustrating experience. Nothing against Fred who helped me. Booked the 2020 outback model TURBO leg/out fuel recalls appt two weeks in advance. Received a call to confirm my appt. Took a workday off helped me. Booked the 2020 outback model TURBO leg/out fuel recalls appt two weeks in advance. Received a call to confirm my appt. Took a workday off and drove an hour to accommodate their request as recalls can only be handled on weekdays. Then I was told they didn’t order the part because they didn't realize my car has a Turbo. The recalls is titled TURBO!!! I was dismissed and told “sorry that was a mistake and you can come back another time”. Who knows what excuse they will tell me next time. I was so disappointed and felt like they don’t have a streamlined process to make sure they are well prepared for what needs to be done. More

Positive experience. Friendly staff and drop off-pick up for service was simple. Work completed in a timely manner. for service was simple. Work completed in a timely manner. More