
Rafferty Subaru
Newtown Square, PA
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4,849 Reviews of Rafferty Subaru
Effortless car buying experience. Process was explained in detail from beginning to end. Would highly recommend Rafferty Subaru dealership!! in detail from beginning to end. Would highly recommend Rafferty Subaru dealership!! More
My new. Subaru. Crosstrek is 5 weeks old, I live next door to. Rafferty. Subaru, on. Thursday my radio would not let me eject my cd or turn the sound down or off, I noticed the clock was not working ang door to. Rafferty. Subaru, on. Thursday my radio would not let me eject my cd or turn the sound down or off, I noticed the clock was not working ang my screen wAs stuck on maps, I drove into the service department and was greeted by many friendly faces, I explained my situation to. Ken the service manager, He said we will be with you shortly and he directed me to a few other customers who were waiting in line for service. After a few minutes in-line. I was directed to. Kelly. She was amazing!!! Not only did she hear my saga she asked for my keys and license, etc which were all in. Pearl, the name. I choose for my car, it is also the name of her color. Kelly gleefully got everything from my car that she/. I needed and within a very short amount of time. I was given a loaner. Did. I also mention that . Kelly had told me it waS most likely a simple fix, something to do with recoding my radio. Oh and through all of this. Kelly had mentioned before we began , right after she introduced herself that she was training. Fred the hound man beside her, he too greeted me with a smile, hard to see because everyone was wearing a mask. Several hours later. I returned with a friend , who also purchased a. Subaru. Forrester. Kelly came to the showroom, brought. My car keys had me sign appropriate papers, said it was fixed, the radio was recoded and. Pearl was parked out front. Pearl was washed and ready to go home. What a delightful first time experience in the service department of. Rafferty. Subaru !!!! I will return as needed and highly suggest that all my family and friends give this service department a try, they wil not be disappointed. More
I came to have a flat tire repaired or replaced. I was told on the telephone that this would take about one half hour. In fact, I was there over 2 and one half hours. Your staff is mostly unmasked. I told on the telephone that this would take about one half hour. In fact, I was there over 2 and one half hours. Your staff is mostly unmasked. I did not appreciate sitting in a packed waiting area during a cover surge. More