
Rafferty Subaru
Newtown Square, PA
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4,849 Reviews of Rafferty Subaru
Great architecture! Big improvement! Access to Service is smooth; staff is available. Express check-in is obvious and effective. The recent callback stimulated a lot of business; as a result, my appointment smooth; staff is available. Express check-in is obvious and effective. The recent callback stimulated a lot of business; as a result, my appointment , which was supposed to last 20 minutes lasted an hour and a half. More
I am usually very happy with Rafferty Service but this time, I was not. I felt they could have extended a discount since I explained to them that my oil well was dry immediately after I had service approx time, I was not. I felt they could have extended a discount since I explained to them that my oil well was dry immediately after I had service approximately 2 weeks prior. I had been handed an inspection point list and the person said “all my fluids were topped off”. They were not and I was driving for 2 weeks with a dry oil well. The oil indicator light came on. I checked and it looked ok but the light stayed on. I called Rafferty and they told me it was coming on because I needed to change the oil yet my sticker indicated I had at least another 2000. miles to go. All in all when I took it back they changed the oil. I left still unsure if there was permanent damage to the engine. They took me right away and they gave me a court of oil, but no curtesy extended as far as discount or to be assured there was no damage. More
Steve Troop worked with me from start to finish on several maintenance items for my car and escorting me to the loaner vehicle. He was knowledgeable, efficient, pleasant, and showed initiative. This several maintenance items for my car and escorting me to the loaner vehicle. He was knowledgeable, efficient, pleasant, and showed initiative. This second visit to Rafferty confirms my decision to switch from my original dealership. More
Excellent service on my car. I purchased my Forrester one year ago and every time I return for routine maintenance, the service dept exceeds my expectations for taking care of the vehicle. year ago and every time I return for routine maintenance, the service dept exceeds my expectations for taking care of the vehicle. More