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Rafferty Subaru

Newtown Square, PA

4.8
4,653 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,653 Reviews of Rafferty Subaru

July 12, 2021

I used the express service spur of the moment. They change my oil an filter and checked all the fluids and wearable components; breaks and tires. They were easy to do business with and washed the car More

by robert.miller2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Colquitt
Jul 12, 2021 -

Rafferty Subaru responded

Robert - We love to hear that your service visit went smoothly and that you drove home from Rafferty Subaru in a freshly washed car. Thank you so much for your business! We look forward to seeing you again.

July 12, 2021

Purchased two cars from this dealer. The first was a good experience, second was poor due to a deceitful sales practice(adding in Zurich protect and select bunldle) after I clearly stated I did not want them More

by PDKIM2001
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Dickerson, Mike Magness, Brendan Latimer
Aug 19, 2021 -

Rafferty Subaru responded

We run our business to be transparent with guests so it was surprising to see this feedback. I sincerely apologize if we left the wrong impression and I would be more than willing to speak directly. Without your full name, I won't be able to reach you. Please consider giving me a call. Thank you, Joe Montoro - General Sales Manager - 610-353-6900 x 151

Aug 19, 2021 -

PDKIM2001 responded

I would be happy to speak with you Joe. My name is Dawn Kim.

July 12, 2021

Even with the problems that I had with a vehicle that I purchased they still came through very great people to work with, We highly recommend them More

by WHITMOREBRAD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Myers, Charlie Sherman, Brendan Latimer, shane corbett
Jul 12, 2021 -

Rafferty Subaru responded

Thank you for your recommendation! We are grateful to have you as a Rafferty Subaru customer and so glad to know that you're satisfied with your experience. Safe travels!

July 10, 2021

Easy to set up appointments, work was done quick and easy, mechanics took great care with my car. And getting the rental car was a breeze More

by SRNUKKI
Recommend Dealer
Yes
Employees Worked With
Doug Rider
Jul 12, 2021 -

Rafferty Subaru responded

Thank you for stopping by to review Rafferty Subaru! We're glad to hear that our team took care of you and we look forward to seeing you next time!

Jul 12, 2021 -

Rafferty Subaru responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 10, 2021

Steve was the agent who managed the service, he was outstanding, outstanding, explained costs and has a fabulous manner with people a valuable knowledge able employee More

by KATHLEEN.M.DOYLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve on the desk for service, Subaru Reputation
Jul 12, 2021 -

Rafferty Subaru responded

We're delighted to learn that you had a most pleasant service visit, courtesy of Steve and the Rafferty Subaru team. Customer satisfaction is a top priority for us and we'll go to great lengths to ensure that. Thank you for the support and we hope you have a great day!

Jul 12, 2021 -

Rafferty Subaru responded

Hi, we're happy to hear you had such a positive experience with Steve! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 09, 2021

Very efficient and professional. I was kept informed of the work on my auto and notified when it was ready for pick up. Satisfied customer More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Jul 09, 2021 -

Rafferty Subaru responded

Thank you for the outstanding feedback, Bob! We're so glad to hear the Rafferty Subaru team knocked it out of the park during your recent service visit. Come back soon!

July 09, 2021

Staff were helpful, pleasent and were able to resolve the issue with the radio. However, I’m a little disappointed, It's the 3rd radio in the car in five years. Subaru appears to have some serious qualit More

by Tmcloughlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Milwood
Jul 12, 2021 -

Rafferty Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 09, 2021

It was a pleasure doing business with Marty and your entire staff. Everything was done quickly and professionally! When possible I will recommend Rafferty Subaru More

by tdriscoll18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Smith, Sydney Welsh
Jul 09, 2021 -

Rafferty Subaru responded

Thank you for the five stars! We are so happy to hear we could accommodate you, and will certainly let Marty know his hard work made all the difference in your car-buying experience. All of us at Rafferty Subaru hope to see you next time!

July 08, 2021

They were very busy but were able to get my car in promptly and near the time they said it would take. Car was washed and ready to go. Thanks More

by NANRS54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Capatasto
Jul 08, 2021 -

Rafferty Subaru responded

Thank you for the great review! We are thrilled to hear that you had such a successful and efficient time working with the Rafferty Subaru team. Drive safely, and we hope to see you back next time!

July 08, 2021

Fast despite how many people were there. Fixed issues that had been overlooked by my inspection the previous week (at a different location). Not great snacks in the waiting area More

by B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Knarr
Jul 08, 2021 -

Rafferty Subaru responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful experience working with the Rafferty Subaru team. Drive safely, and we hope to see you back again down the road!

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