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Rafferty Subaru

Newtown Square, PA

4.8
4,849 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,849 Reviews of Rafferty Subaru

September 11, 2021

Goood dealership, the pricing of the vehicles was high. The service department is nos very helpful when you have the prepaid services. They need to comunícate better with the service department. More

by RAUL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeanette Prestia, Eli Hash
Sep 24, 2021 -

Rafferty Subaru responded

Raul, thank you for this feedback. We are always looking for ways to improve the customer experience, and we appreciate you taking the time to share. I would be happy to speak with you to see if I can better address these concerns. If you are willing to discuss this further, please don't hesitate to give me a call. Thank you, Ken Seal - Service Manager - (888) 711-0779

September 10, 2021

Friendly and courteous service personnel. Convenient hours with cashier’s office for pick up from the service lot. Loaner car usually available when scheduled ahead. More

by IAN.TURNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale, Nick Capatasto
Sep 10, 2021 -

Rafferty Subaru responded

We're glad our friendly team could keep your service visits convenient! We're always happy to accommodate you and get your vehicle safely back on the road. Thank you for visiting Rafferty Subaru and we'll see you again next time, Ian!

September 10, 2021

Friendly, efficient service. Good social distancing in waiting area, but also an area outside if one so desires to bring her or his lawn chair More

by BERNARD.LENTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Day
Sep 10, 2021 -

Rafferty Subaru responded

Bernard, we love to hear that our team's friendliness and efficient service left an impact on you. Thank you for acknowledging our safety practices and we're glad to hear that you felt comfortable. We appreciate your business with Rafferty Subaru and we hope we'll catch you next time you need service!

September 10, 2021

Please call me. Numerous issues to discuss My number 484 Please call me. Numerous issues to discuss My number 484 459 9893 Wrong loaner car Wrong discount applied Tried to correct but not able to No More

by MCMDYSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Capatasto
Oct 07, 2021 -

Rafferty Subaru responded

Thank you for your persistence in reaching out to our team. I apologize for the trouble you've had connecting with someone at our dealership and appreciate you providing your contact number for us. I look forward to speaking so I can understand just what occurred during your visit to lead to all of these details. We truly do aim to provide responsive care and it means a great deal that you're giving us a chance to show that to you. If you wish you may contact my direct line as well. Kindly, Ken Seal - Service Manager - (888) 711-0779

September 10, 2021

Having bought nine cars over the past 50 years, my experience with Rafferty Subaru was the best of all automobile dealers I have dealt with. My sales associate was Mike Smith, who assisted me making a More

by ROB.TRUITT.AIA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Subaru Reputation , shane corbett
Sep 13, 2021 -

Rafferty Subaru responded

Rob, it's always a pleasure to work with someone who shares the same passion for the auto industry that we do. It's wonderful to hear that Mike's pressure free care and ability to address all of your concerns meant so much to you. We're thrilled that after some time spent driving your Subaru Outback around you've found that it is suiting all of your needs and is comfortable as well. We look very forward to providing you with exceptional service at Rafferty Subaru and hope you continue to love your Outback!

September 10, 2021

So pleased with my recent car purchase. Transaction was quick and efficient. Salesmen we’re very knowledgeable, and honest. Marty was really helpful, he found me the exact car I was looking for. I made More

by Sherwoodfox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Smith, Chad Myers, Steve Egrie
Sep 13, 2021 -

Rafferty Subaru responded

Thank you for leaving us a review! We strive to deliver a seamless and enjoyable experience and we're glad to hear that Marty hit the mark. On behalf of everyone at Rafferty Subaru, we wish you safe travels in your Subaru Ascent!

September 09, 2021

I purchased a used vehicle from Eli, he was super knowledgeable, and really listened to me when I told him what I was looking for within my new vehicle. Super professional and easy to talk to. Shane More

by anonymous
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Hash, shane corbett
Sep 10, 2021 -

Rafferty Subaru responded

Our team loves to hear positive feedback! Thank you for sharing how much Eli's patient and informative care and Shane's thorough and professional service meant to you. We're honored that you plan to recommend Rafferty Subaru to folks you know and that you plan to return! Thank you for supporting our business with a 5 star rating and happy driving in your new vehicle!

September 09, 2021

Efficient and courteous Work was done as requested and Efficient and courteous Work was done as requested and car ready in a reasonable amount of time. I would recommend Rafferty to anyone wanting to bu More

by JJMATTPAT2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale
Sep 09, 2021 -

Rafferty Subaru responded

Thanks for the great review of Rafferty Subaru! We're happy to hear that our team did a nice job on your vehicle. See you next time.

September 08, 2021

I love my dealership!The folks at RAFFERTY are always I love my dealership! The folks at RAFFERTY are always courteous and professional who always explains what’s being done and why. They are always pati More

by JOHNNY G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Barbieri, Nick Capatasto
Sep 08, 2021 -

Rafferty Subaru responded

We're glad you enjoy working with our team, Johnny! Thank you for the excellent feedback and for being a valued Rafferty Subaru customer - we'll see you next time!

September 08, 2021

Very person at the dealership extremely helpful and professional. It was a pleasure doing business there and I highly recommend them!10/10 great experience More

by JBOHALL2174
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Glyptis, Jeanette Prestia
Sep 09, 2021 -

Rafferty Subaru responded

All of us at Rafferty Subaru greatly appreciate you taking the time to leave us with your kind feedback. Reviews like yours let us know that we're hitting the mark when it comes to exceptional customer service. Have a great day!

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