Rafferty Subaru

This is My third Subaru, was looking to replace/update my vehicle. Was looking around (Internet) and this one caught my eye, so had to go see it. Met Keith Harden and He found the vehicle on the lot & off vehicle. Was looking around (Internet) and this one caught my eye, so had to go see it. Met Keith Harden and He found the vehicle on the lot & off we were. So Happy !! Thank You Keith !! Thank You Chad !! (Made it SO easy) More

We had a great experience with Rafferty Subaru. From the start, the online salesperson was wonderfully helpful and was in contact with me letting me know everything I needed to. She also helped me set up an start, the online salesperson was wonderfully helpful and was in contact with me letting me know everything I needed to. She also helped me set up an appointment to go in and shop with an in person salesman. From start to almost finished Rafferty has been top notch and I would certainly recommend them to everyone. We will be returning customers! More

Keith Harden was a great salesman and seemed to want to help me get a good deal. Wasn't thrilled with the other employee trying to push the protection plan. Very happy with the care they put into their use help me get a good deal. Wasn't thrilled with the other employee trying to push the protection plan. Very happy with the care they put into their used cars: new tires, filters, cleaning. More

Eli was very helpful! He kept me in touch as to when my car would arrive. He knows the product and makes a nice pitch for the car! car would arrive. He knows the product and makes a nice pitch for the car! More

My point of contact was very friendly and help. He definitely knew his stuff and very professional. I wish I remembered his name. The lounges was very nice as well. definitely knew his stuff and very professional. I wish I remembered his name. The lounges was very nice as well. More

The inspection itself was fine. All additional recommendations were clearly defined and the costs associated were stated. All good. My issue is the loaner. It’s the second time I’ve gotten a lo recommendations were clearly defined and the costs associated were stated. All good. My issue is the loaner. It’s the second time I’ve gotten a loaner that was improperly cleaned and sanitized. In fact, there was a face mask left in the back. In this of covid more attention should be paid. It’s important to all. Thank you More

Appointments mean nothing. The Service Dept. takes everybody who waits for their cars ahead of all who makes appointments. You have to contact them only to find out that they need to keep your car an everybody who waits for their cars ahead of all who makes appointments. You have to contact them only to find out that they need to keep your car another day and after agreeing to that, you still have to call back late the next day and force them to take care of your car because of those customers who wait for their cars are taken ahead of your car just because they were there. The fact that they have had your car for a 2nd day, DOES NOT MATTER! More

Everyone’s does their best for you, it’s really refreshing and an inviting experience for me when I come in for service! It always seems to run smooth even if it isn’t that kind of day for me. refreshing and an inviting experience for me when I come in for service! It always seems to run smooth even if it isn’t that kind of day for me. More

The rep from 3D collision was terrible. Never returned phone calls, didn’t notify me my car was available for pick up, disappeared when he knew I was in my way to drop my vehicle off. phone calls, didn’t notify me my car was available for pick up, disappeared when he knew I was in my way to drop my vehicle off. More

Steve Troop was the best service agent I could’ve gotten. I’ve brought my 2020 forester in for inspection August 30, 2021. Purchased August 2020 I have less than 4000 miles on this vehicle. I gotten. I’ve brought my 2020 forester in for inspection August 30, 2021. Purchased August 2020 I have less than 4000 miles on this vehicle. I have a maintenance agreement and when I brought it in for New Car Check Up the service agent at that time had no problem giving me a new air filter which obviously was not needed. Nor was the oil change. Steve Troop took excellent care of me by helping me understand my maintenance agreement. Steve he’s one of those employees that know how important it is to take care of a customer. More