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Rafferty Subaru

Newtown Square, PA

4.8
4,849 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,849 Reviews of Rafferty Subaru

July 10, 2021

Steve was the agent who managed the service, he was outstanding, outstanding, explained costs and has a fabulous manner with people a valuable knowledge able employee More

by KATHLEEN.M.DOYLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve on the desk for service, Subaru Reputation
Jul 12, 2021 -

Rafferty Subaru responded

We're delighted to learn that you had a most pleasant service visit, courtesy of Steve and the Rafferty Subaru team. Customer satisfaction is a top priority for us and we'll go to great lengths to ensure that. Thank you for the support and we hope you have a great day!

Jul 12, 2021 -

Rafferty Subaru responded

Hi, we're happy to hear you had such a positive experience with Steve! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 09, 2021

Very efficient and professional. I was kept informed of the work on my auto and notified when it was ready for pick up. Satisfied customer More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Jul 09, 2021 -

Rafferty Subaru responded

Thank you for the outstanding feedback, Bob! We're so glad to hear the Rafferty Subaru team knocked it out of the park during your recent service visit. Come back soon!

July 09, 2021

Staff were helpful, pleasent and were able to resolve the issue with the radio. However, I’m a little disappointed, It's the 3rd radio in the car in five years. Subaru appears to have some serious qualit More

by Tmcloughlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Milwood
Jul 12, 2021 -

Rafferty Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 09, 2021

It was a pleasure doing business with Marty and your entire staff. Everything was done quickly and professionally! When possible I will recommend Rafferty Subaru More

by tdriscoll18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Smith, Sydney Welsh
Jul 09, 2021 -

Rafferty Subaru responded

Thank you for the five stars! We are so happy to hear we could accommodate you, and will certainly let Marty know his hard work made all the difference in your car-buying experience. All of us at Rafferty Subaru hope to see you next time!

July 08, 2021

I appreciated Rafferty's service and got the car I was looking for. Marty and the rest of the sales team were a pleasure to work with. More

by Sarah Monheim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dickerson, Marty Smith, Chad Myers
Jul 08, 2021 -

Rafferty Subaru responded

Thank you so much for the fantastic feedback, Sarah. It delights us to know that Marty has gone above and beyond to make your car-buying experience a positive one. Thanks for supporting Rafferty Subaru and congrats on your new car!

July 08, 2021

They were very busy but were able to get my car in promptly and near the time they said it would take. Car was washed and ready to go. Thanks More

by NANRS54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Capatasto
Jul 08, 2021 -

Rafferty Subaru responded

Thank you for the great review! We are thrilled to hear that you had such a successful and efficient time working with the Rafferty Subaru team. Drive safely, and we hope to see you back next time!

July 08, 2021

Fast despite how many people were there. Fixed issues that had been overlooked by my inspection the previous week (at a different location). Not great snacks in the waiting area More

by B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Knarr
Jul 08, 2021 -

Rafferty Subaru responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful experience working with the Rafferty Subaru team. Drive safely, and we hope to see you back again down the road!

July 08, 2021

It was very well coordinated with the loner waiting for me when I arrive. The work was completed quicker than estimated so I was very happy with that. More

by B2RUNN
Recommend Dealer
Yes
Employees Worked With
Nick Capatasto
Jul 08, 2021 -

Rafferty Subaru responded

Thank you for taking the time to review us! It means a lot to hear that the Rafferty Subaru team earned your five stars. Drive safely, and we hope to see you back again down the road!

July 08, 2021

I brought my car in for Express Service. No fluid coming out of rear wiper. Called Service and someone was supposed to call me - did not. Had to call again and now have an appoint to get hose fixed. This More

by CGLO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale
Jul 12, 2021 -

Rafferty Subaru responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to our Service Manager, Ed Murrin at ed@raffertysubaru.com and we will do our best to make this better.

July 07, 2021

Easy to schedule and overall positive experience. All needed service was explained well. Car was taken care of in a timely manner. All employees i interacted with were friendly. More

by CAMILLEW75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Jul 07, 2021 -

Rafferty Subaru responded

Thank you so much for letting us know about your visit with Rafferty Subaru! We are delighted we could provide a seamless experience from start to finish. We hope to see you next time!

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