
Rafferty Subaru
Newtown Square, PA
Filter Reviews by Keyword
By Type
4,849 Reviews of Rafferty Subaru
The check engine light went on in my car which only has 37,000 miles on it. So I brought it into Rafferty for service. I usually Use another dealership for all of my scheduled maintenance. Something was wr 37,000 miles on it. So I brought it into Rafferty for service. I usually Use another dealership for all of my scheduled maintenance. Something was wrong in the engine that I thought should be covered under warranty. They told me it would not be covered under warranty because they did not think the car was well-maintained due to very dirty oil. I quickly told them that I maintain the car meticulously and have all of my scheduled maintenance done at another dealership and had the records to back it up. The cars oil was actually changed 600 miles previous to taking it in. Instead of taking my word for it, or offering another solution, they really didn’t seem to care. They charged me $425 to flush my engine because the oil was so dirty, even though I have records showing the oil was changed less than 600 miles ago. So instead of investigating on why the oil was so dirty causing a check engine light to come on they were just interested in getting paid. I would not recommend this dealership at all. More
Marty was very helpful Not pushy at all Helped us find Marty was very helpful Not pushy at all Helped us find exactly what we were looking for. Most pleasant car buying experience we have ever had. F Marty was very helpful Not pushy at all Helped us find exactly what we were looking for. Most pleasant car buying experience we have ever had. Finance guy beat our private funding rates and saved us thousands! We will definitely be repeat customers More
I had an emergency, my AC went during the hottest week of the year so far. With two small children I was in a bit of a panic given the weather. At 1st call I was not thrilled with when my car would be able t the year so far. With two small children I was in a bit of a panic given the weather. At 1st call I was not thrilled with when my car would be able to be serviced. I even swore I would never buy another vehicle from this dealership ever again. Due to a similar issue in the winter involving my heater. But then, Ken seals came through and helped me out when there was no other option available. Nick Capatasto was an absolute pleasure to work with. These two employees Are why I will be looking to upgrade by the end of the year with Rafferty Subaru. Thank you, Andrew Rich More
the valet service was outstanding, please continue to offer this service. also all of the work was done in a timely fashion with great communication from customer service. offer this service. also all of the work was done in a timely fashion with great communication from customer service. More
Talked with Keith about an emergency need for a new car. He got us in touch with Brad who helped us out. Great team. Thanks for the effort. He got us in touch with Brad who helped us out. Great team. Thanks for the effort. More
Friendly, honest, reliable dealership. This is our second purchase there and we could not be happier. The whole team made us feel comfortable while making this huge purchase. purchase there and we could not be happier. The whole team made us feel comfortable while making this huge purchase. More