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Rafferty Subaru

Newtown Square, PA

4.8
4,862 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,862 Reviews of Rafferty Subaru

July 08, 2021

I brought my car in for Express Service. No fluid coming out of rear wiper. Called Service and someone was supposed to call me - did not. Had to call again and now have an appoint to get hose fixed. This More

by CGLO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale
Jul 12, 2021 -

Rafferty Subaru responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to our Service Manager, Ed Murrin at ed@raffertysubaru.com and we will do our best to make this better.

July 08, 2021

I appreciated Rafferty's service and got the car I was looking for. Marty and the rest of the sales team were a pleasure to work with. More

by Sarah Monheim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dickerson, Marty Smith, Chad Myers
Jul 08, 2021 -

Rafferty Subaru responded

Thank you so much for the fantastic feedback, Sarah. It delights us to know that Marty has gone above and beyond to make your car-buying experience a positive one. Thanks for supporting Rafferty Subaru and congrats on your new car!

July 07, 2021

Marty was very helpful Not pushy at all Helped us find Marty was very helpful Not pushy at all Helped us find exactly what we were looking for. Most pleasant car buying experience we have ever had. F More

by ELRG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Smith, Chad Myers
Jul 07, 2021 -

Rafferty Subaru responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful purchase experience working with Marty and the Rafferty Subaru team. Drive safely in your new vehicle, and we hope to see you back again down the road!

July 07, 2021

Easy to schedule and overall positive experience. All needed service was explained well. Car was taken care of in a timely manner. All employees i interacted with were friendly. More

by CAMILLEW75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Jul 07, 2021 -

Rafferty Subaru responded

Thank you so much for letting us know about your visit with Rafferty Subaru! We are delighted we could provide a seamless experience from start to finish. We hope to see you next time!

July 07, 2021

The check engine light went on in my car which only has 37,000 miles on it. So I brought it into Rafferty for service. I usually Use another dealership for all of my scheduled maintenance. Something was wr More

by JEFFWARREN27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Rider
Aug 19, 2021 -

Rafferty Subaru responded

Jeff - we're sorry to hear the approach of our service team left you feeling frustrated, and we can assure you that is never our intent. We strive to do what's best for our customers and their vehicles, and we apologize that your recent visit left a different impression. I will make a note of your concerns and share them internally; however, I'd also welcome the opportunity to discuss this together, as the success and satisfaction of our customers is extremely important to us. Please don't hesitate to give me a call if you'd like to have a conversation. Thank you, Ken Seal - Service Manager - (888) 711-0779

July 06, 2021

I had an emergency, my AC went during the hottest week of the year so far. With two small children I was in a bit of a panic given the weather. At 1st call I was not thrilled with when my car would be able t More

by ARICH7782
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Capatasto
Jul 06, 2021 -

Rafferty Subaru responded

Andrew - Thank you for taking the time to review us! We are thrilled to hear that you had such a successful service experience working with Nick, Ken, and the Rafferty Subaru team. Stay cool, and we hope to see you back again down the road!

July 06, 2021

the valet service was outstanding, please continue to offer this service. also all of the work was done in a timely fashion with great communication from customer service. More

by ZSHENKLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Billbrough
Jul 07, 2021 -

Rafferty Subaru responded

Thank you for sharing your feedback! We are grateful to have you as a customer and we hope to work with you for a long time to come here at Rafferty Subaru.

July 06, 2021

Great!! I would certainly buy my next car from Rafferty. Thank you so very much. We love the car and the kid does as well More

by stevendunlap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Siolek, Brendan Latimer
Jul 06, 2021 -

Rafferty Subaru responded

Steven - Thank you for the great review! We are thrilled to hear that you had such a seamless purchase experience working with the Rafferty Subaru team. Safe travels, and we hope to see you back again down the road!

July 03, 2021

Talked with Keith about an emergency need for a new car. He got us in touch with Brad who helped us out. Great team. Thanks for the effort. More

by KCKEANEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Johnson, Brad Dickerson, Brendan Latimer
Jul 04, 2021 -

Rafferty Subaru responded

Thanks for stopping by to review your experience - we're glad to hear that Keith and the team took such great care of you! We appreciate you choosing Rafferty Subaru and wish you safe travels!

July 01, 2021

I am a Subaru customer for life, I am so happy with Rafferty More

by ducky1661
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember his name, his computer was all the way on the left. He was great.
Jul 01, 2021 -

Rafferty Subaru responded

Your review fills us with pride! Thank you for your support and we look forward to seeing you again at Rafferty Subaru! Take care!

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