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Rafferty Subaru

Newtown Square, PA

4.9
4,844 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,844 Reviews of Rafferty Subaru

March 26, 2021

The service was outstanding. Well organized efficent operation. Nice waiting area. Delivered on time delivery of service. They updated me every step of the way. More

by WALT8088
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Colquitt
Mar 29, 2021 -

Rafferty Subaru responded

Thank you for supporting Rafferty Subaru with a great review! We appreciate you sharing this feedback about our service and facilities. Enjoy your week!

March 25, 2021

Got my 4K service done. Safety precautions were very well observed. Stupidly asked to have my tires rotated which wasn’t necessary and cost me even more money. Service technician was zero help with More

by KDA301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Magness
Apr 22, 2021 -

Rafferty Subaru responded

I am disappointed to read this feedback, as we expect a more efficient, accommodating experience for our guests. I will share your comments with our team so that we can continue to improve our service for the future. I would like to speak with you directly and see what I can do to make things right for you. Please give me a call when you have a moment. Thank you, Ken Seal - Service Manager - (888) 711-0779

March 25, 2021

Service people are friendly, competent and reasonably quick. Kevin Rafferty is a friendly, professional and helpful manager. His brother,Robert, is none of those things-he’s gruff,never smiles and seems More

by JEFFCAT47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rafferty-the best, Andre Tocci, Jeanette Prestia, Subaru Reputation , Marisa Tascione, Mike Scoleri
Mar 27, 2021 -

Rafferty Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 25, 2021

Charlie and Brendan were very helpful and patient with us making our decision. We would definitely come back to Rafferty and recommend this team to family and friends. More

by dnsnfa1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris new car instruction, Charlie Sherman, Brendan Latimer
Mar 25, 2021 -

Rafferty Subaru responded

Thanks for the glowing review of of Rafferty Subaru! We'll be sure to let Charlie and Brendan know they earned a fan and look forward to working with you again.

March 25, 2021

Service rep was great. He kept me informed and was very helpful even letting me think about having major repairs done over the weekend since it was expensive. BUT service didn’t totally fix my blower vent More

by DIANE_HAUZE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Colquitt
Apr 22, 2021 -

Rafferty Subaru responded

Diane - I'm so sorry that you are still experiencing issues with your vehicle. We want to make sure that all of your concerns are properly addressed and I will look for your contact information. Please consider reaching out to me directly as well. Thank you, Ken Seal - Service Manager - (888) 711-0779

March 24, 2021

From my experience I had I would have to say they have a very friendly staff. They didn’t try to rush or push me into anything. Even though this was my first car I financed, I thought it was a good first ti More

by thomashoma
Recommend Dealer
Yes
Employees Worked With
Nick Siolek, Brendan Latimer
Mar 25, 2021 -

Rafferty Subaru responded

Thank you for taking the time to leave us a review! We are honored that you came to us at Rafferty Subaru for your first car buying experience, and we will certainly let our team know that you appreciate their help. We hope that you continue to enjoy your new ride!

March 24, 2021

The sales team was helpful and responsive in providing the information I needed to make an informed decision without being too pushy. Also I liked that I could do most of the paperwork prior to picking up More

by NANCYSTOCK6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Glyptis, Marty Smith, Jeanette Prestia
Mar 24, 2021 -

Rafferty Subaru responded

Thank you for taking the time to review us, Nancy! We appreciate your support and are thrilled to hear that you had such a pressure-free purchase experience working with the Rafferty Subaru team. Drive safely in your new vehicle, and we hope to see you again down the road!

March 24, 2021

Everyone was pleasant and treated us very good. The staff was very knowledgeable and were able to answer all my questions. I would recommend Rafferty to all my friends. More

by lasassod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heck, Jeanette Prestia
Mar 24, 2021 -

Rafferty Subaru responded

Thank you for taking the time to leave us a review! We couldn't be more pleased to hear that you had a good experience working with our team at Rafferty Subaru, and we will certainly pass along your kind words. It means a lot to know that you will recommend us to others, and we hope to see you again sometime!

March 24, 2021

The staff was efficient, the dealership is clean and they make sure that all bases are covered with the car owner before they leave. Great place. More

by ANTBIANCO623
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Barbieri
Mar 24, 2021 -

Rafferty Subaru responded

Thank you for reviewing Rafferty Subaru! We're thrilled to hear that our team made the right impression and we look forward to working with you next time!

March 24, 2021

Friendly and concerned about safety! Covid precautions were followed to ensure maximum protection for staff and customers. The drop off was easy and pick up was prompt! More

by pamboyd4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Colquitt
Mar 25, 2021 -

Rafferty Subaru responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Rafferty Subaru, and we are so glad we were able to make the experience safe and comfortable for you during this difficult time. If you ever need anything else, don't hesitate to give us a call or come back and see us again!

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