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Rafferty Subaru

Newtown Square, PA

4.8
4,940 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,940 Reviews of Rafferty Subaru

March 10, 2021

Family friendly. Competitive offers. Professional, efficient and tries to meet expected individual needs. Clean environment. Thoroughly reviewed and expedited process. Ensured access to and availabili More

by rnwegea2882
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Tocci, Mike Burfield
Mar 10, 2021 -

Rafferty Subaru responded

Hi, thank you so much for your positive comments about Rafferty Subaru! We hope you continue to choose us for all your automotive needs! Take care!

March 09, 2021

Our salesman Mike M. was professional, friendly, very knowledgeable about every aspect of my specific car (and also the entire Subaru line), and did his best to streamline the process between sales, fina More

by bcweg (Beth and Corey Wegerbauer)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, the technician who showed me all about the electronics inside the vehicle, was very helpful in explaining everything and was very patience answering my questions., Chad Myers, Mike Magness, Brendan Latimer
Mar 09, 2021 -

Rafferty Subaru responded

Beth and Corey, thank you both for taking the time to leave us this review! We are grateful that we got the opportunity to assist you here at Rafferty Subaru, and it means a lot to know that we earned your repeat business. We will certainly let Mike and our team know that you appreciate their help, and we look forward to your next visit!

March 09, 2021

We were lucky to have our trade in/trade up experience with Owen Cunningham, your salesman there at Rafferty. He is an excellent representative of your dealership. He is knowledgeable, professional and More

by DUFFYK01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Cunningham, Jim McDonald, Chad Myers
Mar 09, 2021 -

Rafferty Subaru responded

Thank you for taking the time to leave us a review! We are so glad Owen took good care of you here at Rafferty Subaru, and we will certainly let him know that you appreciate his help. Providing exceptional service is always the goal here, and it means a lot to know that we made it happen for you. We hope to see you again sometime!

Mar 10, 2021 -

DUFFYK01 responded

It is very encouraging that you read your customer's reviews! Plus it is very nice to know our positive comments will be given to Owen😊😊

Mar 11, 2021 -

Rafferty Subaru responded

😀 Thank you and have a great day!

March 09, 2021

The service is always great at Rafferty. The service and adaptability to my schedule were appreciated. The parts department was also wonderful in getting my new key fob. More

by Annmuram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Barbieri, Mike Colquitt
Mar 09, 2021 -

Rafferty Subaru responded

Thank you for taking the time to review us, Ann! We appreciate this feedback and are thrilled to hear that you are so confident in the Rafferty Subaru team to get the job done. Drive safely, and we hope to see you again down the road!

March 09, 2021

Usually in and out pretty quick. Yesterday when I checked in I mentioned that my tire pressure light was on. They said they would check. When I left it was still on. I went back and he said it might be a bad More

by USAIRDEBW
Recommend Dealer
Yes
Employees Worked With
Justin Barbieri
Mar 10, 2021 -

Rafferty Subaru responded

Thanks for the positive star rating, Usairdebw! Is there anything that stood out about your experience we can share with our Team? We hope to see you again! Have a nice day.

March 09, 2021

Every time I go there I am welcomed by friendly and knowledgeable people. I can trust that the work gets done right the first time. Love that dealership!🙂 More

by MIKE.VAVALA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Billbrough
Mar 09, 2021 -

Rafferty Subaru responded

Your confidence in our team means the absolute world to us, Mike! Thank you for trusting Rafferty Subaru with all your repair and maintenance needs!

March 09, 2021

Service was efficient. Personnel were friendly respectful. Waiting room was well-distanced and clean. It was nice to have fresh coffee. Bathroom was clean and neat. More

by DJMATHIS69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Billbrough
Mar 09, 2021 -

Rafferty Subaru responded

Thank you for taking the time to share this thoughtful feedback! We are always gratified to hear from a happy customer and we hope to welcome you back to Rafferty Subaru for your future service needs!

March 09, 2021

Made an appointment for my schedule, arrived on time. Left car and called when work was complete (0n time) .car wash Ed also ! Overall very good experience 4th car from Rafferty, Lways a good experie More

by FMS7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Capatasto
Mar 09, 2021 -

Rafferty Subaru responded

We are thrilled that our team took such top-notch care of you and your vehicle! Thank you for choosing Rafferty Subaru for your service needs. See you next time!

March 09, 2021

I wish to tell you about my visit. I went in for an oil change and to get the battery changed in one of my keys. I have some damage to the front and hood. Miss Dundee and a mechanic come out and tell me th More

by GAETANOD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Capatasto
Apr 22, 2021 -

Rafferty Subaru responded

As you can imagine, it is very concerning to read this feedback about a member of our team. This certainly doesn't sound like the friendly, accommodating service we expect for our guests and I will address your concerns with the right people. If there is anything more I can do to assist you or improve the situation, please don't hesitate to reach out to me directly. Thank you, Ken Seal - Service Manager - (888) 711-0779

March 09, 2021

Rafferty’s service and associated procedures are well honed. I drove into a heated garage, furned over the key, and proceeded to a service manager who quickly checked me in. I was out of there in 10 minu More

by MARK.ADAMIAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Babicki
Mar 10, 2021 -

Rafferty Subaru responded

Mark - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Rafferty Subaru team. Drive safely, and we hope to see you again down the road!

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