Rafferty Subaru

I was extremely pleased with the Service department of Rafferty Subaru. Stefanie Dunfee made sure to check if the parts I needed replaced were under warranty which minimized my out of pocket costs. Rafferty Subaru. Stefanie Dunfee made sure to check if the parts I needed replaced were under warranty which minimized my out of pocket costs. More

I like Rafferty Subaru because they offer not only a very solid car but also really good and attentive service. The service waiting area is spotless and provides coffee, tea, and snacks and progress update solid car but also really good and attentive service. The service waiting area is spotless and provides coffee, tea, and snacks and progress updates. More

Friendly service. In timeWaiting room is very Friendly service. In time Waiting room is very good Communication is excellent Very nice to customers Very professional and give very excellent Friendly service. In time Waiting room is very good Communication is excellent Very nice to customers Very professional and give very excellent service We appreciate More

Terrific product, great facility, and extraordinary staff equate to a rewarding experience for the buyer. We could not be happier with our choice of dealers after having selected Rafferty! equate to a rewarding experience for the buyer. We could not be happier with our choice of dealers after having selected Rafferty! More

I’m very satisfied with the service I got. My car’s diagnosis was explained to me and the problem they found was successfully resolved. diagnosis was explained to me and the problem they found was successfully resolved. More

Excellent service knowledgeable staff and very personal attention for my daughter and myself. Appreciate it Marty’s speed and his careful identification of our needs and potential cars that would meet our attention for my daughter and myself. Appreciate it Marty’s speed and his careful identification of our needs and potential cars that would meet our needs. Helped us navigate the various models very well. More

Service was courteous. They did fail to reset the info on the display after service performed. This is not the first time they failed to do this which means I have to make another trip to the service dep on the display after service performed. This is not the first time they failed to do this which means I have to make another trip to the service department. More

Nightmare. First: Subaru’s roadside assistance absolutely sucks. The fist service provider told me he was very busy and it would be better to try again the next day. I called the next day and, after waiting sucks. The fist service provider told me he was very busy and it would be better to try again the next day. I called the next day and, after waiting 4 hours, I called to see where the provider was and was told he canceled because he couldn’t get any of his employees to come to my area. Nobody thought it was necessary to tell me that, apparently. I drove all the way from Secane to get the tire repaired and 3 days later it was going flat again. I had to cancel my mothers cardiologist appointment to drive all the way back to the dealership to get it fixed again! It turned out that they used the wrong size plug to repair the tire. I have been tremendously inconvenienced by this. My mothers cardiologist can’t see her for another month since I canceled the appointment and I have spent many hours dealing with a punctured tire. When I tried to tell the service staff about the issues, they said nothing. Not even an apology. By the way, your car wash leaves spots all over the car. The only good thing about my experience is that they got it done pretty fast. It was done wrong the first time but it was fast. More

Very pricey for just an oil change and though appreciated the car cleaning left more wet spots than I had when I arrived. not much explanation about the recall work the car cleaning left more wet spots than I had when I arrived. not much explanation about the recall work More

Always very friendly. Keeps you updated on information related to your car. Tom Millwood and Tim were very helpful. Always nice to walk away with a clean car too. Thanks related to your car. Tom Millwood and Tim were very helpful. Always nice to walk away with a clean car too. Thanks More