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Rafferty Subaru
Newtown Square, PA
4,920 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,920 Reviews of Rafferty Subaru
August 04, 2020
Great Thanks for the safe environment. The car was ready on time and cleaned. I was comfortable that that the dealership was taking the time to protect thei Thanks for the safe environment. The car was ready on time and cleaned. I was comfortable that that the dealership was taking the time to protect their customers More
by WESTHILL118
Verified CustomerEmployees Worked With
Mike
August 03, 2020
Friendly, easy to work with, and highly efficient. They found exactly the car I wanted within only a few days. I would recommend them highly. found exactly the car I wanted within only a few days. I would recommend them highly. More
by MICHAELFETELL
Employees Worked With
Jim McDonald, Charlie Sherman, Brendan Latimer
August 03, 2020
Loaner interior was very dirty. The loaner was free but had not been cleaned in many turnovers. I have pictures if you want to see them. Especially these days, vehicles ought to be cleaned. Also some smoke had not been cleaned in many turnovers. I have pictures if you want to see them. Especially these days, vehicles ought to be cleaned. Also some smoked in it! Ugh! More
by Isabelle
Employees Worked With
Tom
August 01, 2020
Rafferty sent me the facts on the cars that I was interested in, answered my questions and provided pricing on three models. I made an appointment, did a test drive and bought a car. interested in, answered my questions and provided pricing on three models. I made an appointment, did a test drive and bought a car. More
by cliiford.n.young
Employees Worked With
Chad Myers, Josh Fitts, Charlie Sherman, Marisa Tascione
August 01, 2020
Polite and helpful sales people who were not over bearing. Would definitely yo back. Nick was great, very patient through the whole test drive and purchase process bearing. Would definitely yo back. Nick was great, very patient through the whole test drive and purchase process More
by NALEPACB
Employees Worked With
Mike Burfield, Nick Siolek
July 31, 2020
Everyone was very nice and Amy was great!! Amy even stuck with us after she broke her foot! If that's not a great salesperson I don't know what is!! with us after she broke her foot! If that's not a great salesperson I don't know what is!! More
by bmchugh13
Employees Worked With
Larry Seavey, Mike Burfield, Chad Myers, Amy White, Marisa Tascione
July 31, 2020
Open, Honest, Direct - quality work at a fair price Been coming to Rafferty Subaru Newtown Square for about 6 years. Always have appointment slots available for my schedule. The recently renovated Been coming to Rafferty Subaru Newtown Square for about 6 years. Always have appointment slots available for my schedule. The recently renovated waiting area is fantastic, and the business nook is a great place for those that do not want to take time off for service. Staff is friendly, straight forward, and no pressure on services/work orders. Work was done quickly, and I was kept informed of the status throughout my wait. Would recommend to any Subaru owner to take advantage of the facilities and services offered by Rafferty at this location. More
by nms_wrx
Employees Worked With
Thomas Midwood
July 31, 2020
I was told to drop my car off the night before for a recall and they it had to be left at the dealer all day. After I dropped it off my dash cam showed my car being moved around the lot at 1:30am. I was recall and they it had to be left at the dealer all day. After I dropped it off my dash cam showed my car being moved around the lot at 1:30am. I was told it would be in first thing in the morning. I called at 4:00pm and no answer when I was transferred over to my service advisor Lisa. I left a message and no return call. I called again at 5:20pm and again got put on hold for 10mins then sent to the parts department voicemail. Called back right away since service closes at 5:30pm. The lady I talked to this time was very helpful and went out of her way to find out what was going on. Apparently I was called earlier in the day and was left a voicemail that the car was done. I had asked to to lock the keys in the car and I would be up to get it. I received no phone call or voicemail. I know the recall only takes an hour to do. Why it took all day to do it is beyond me. My dash cam says my car wasn’t brought in until 2:40pm so it wasn’t in first thing like I was told. I also left instructions on my seat because I have a ewg dump out my hood and I had a cap on it to keep water out. I asked for it to be removed before it was started and it was but it was removed at 1:30am when the car was being moved around the lot and never put back on. Luckily the weather people were wrong and it didn’t rain. More
by MONSTERENERGY1882
Employees Worked With
Lisa
July 31, 2020
This dealership saved me days of frustration and parking fees! My car broke down in NYC so I called local dealerships to have it town and fixed. They were all “too busy” to deal with me! I had my car towed fees! My car broke down in NYC so I called local dealerships to have it town and fixed. They were all “too busy” to deal with me! I had my car towed to Rafferty and it was done in 1 day! Thanks Rafferty! You have a fan for life. More
by ALISDAD0
Employees Worked With
Dan Vitale
July 30, 2020
Clean service area The service waiting area was clean and spread out. The service area to set up and pay for the service was well distanced. This was a comfortable exp The service waiting area was clean and spread out. The service area to set up and pay for the service was well distanced. This was a comfortable experience. And they washed my car as well. More
by HERZBERGSLK
Employees Worked With
Nick Capatasto
